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Splendid Star Grand Hotel & Spa

4.0 star property
4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center

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View from property
Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated
Junior Suite, 1 King Bed, Balcony, City View | Balcony view
Exterior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

  • City view
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Pillowtop beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Family Suite, Balcony, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon
  • Free WiFi

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Exterior

Capella Hanoi

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  • Pool
  • Breakfast included
  • Spa
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4.8 out of 5, Exceptional, 82 reviews
$431 nightly
The price is $465
Jun 21 - Jun 22
Total with taxes and fees
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About the neighborhood

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute walk of Hoan Kiem Lake. Hanoi Old Town Night Market and Hang Da Market are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hoa Lo Prison Museum - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 52 min drive

Restaurants

  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Noodle & Roll - ‬1 min walk
  • ‪Still Color CF 32 Thọ Xương - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬2 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center
Splendid Star Grand Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

The business-friendly Splendid Star Grand Hotel & Spa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • 4 buildings
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Splendid Star Grand Hotel & Spa offers 28 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual fire alarm

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Splendid Star Grand Hotel & Spa to the airport?

Splendid Star Grand Hotel & Spa is 18.4 mi (52-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on Jun 11, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Splendid Star Grand Hotel & Spa have an airport shuttle?

Splendid Star Grand Hotel & Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 18 per vehicle, one-way.

Does Splendid Star Grand Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Splendid Star Grand Hotel & Spa, but buffet breakfast is offered for a fee of USD 4 for adults and USD 3 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Splendid Star Grand Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Splendid Star Grand Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for USD 300000 per day.

Does Splendid Star Grand Hotel & Spa have a pool?

Splendid Star Grand Hotel & Spa does not have a pool.

Does Splendid Star Grand Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Splendid Star Grand Hotel & Spa have a spa?

This hotel has a spa, which features body treatments, facials, and body wraps.

How close is Splendid Star Grand Hotel & Spa to downtown Hanoi?

Splendid Star Grand Hotel & Spa is 0.8 mi away from Hanoi.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 204 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and helpful. Premises clean. Good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, property conditions & facilities
Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rooney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy to stay in this hotel with excellent service and lovely staff, highly recommended. I will book to stay again if I travel back to Hanoi AAAAA+
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Viet

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and services. Amazing location.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Chayapat

Nice staff good service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel and staff and breakfast, and just to hop it off they gave me a parting gift of tea and goodies, way above and beyond at this hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and friendly particularily Mr Harry and Kimmie. The location was great and easy access to main attractions
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Room clean and roomy. Winding marble stairs to access room were tricky for elderly guests
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tai-fu

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. They helped arrange taxis, took our bags to the pick up spot and waited till we got on board. always willing to answer any questions day and night. Also great breakfast buffett.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! The hotel is super clean, the rooms are comfy, and the staff are always smiling and ready to help. Definitely coming back next time!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky manager very helpful and breakfast service manager and crew members was efficient and helpful to my family thank you again for your service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
We had a great experience at Splendid Holiday in Hanoi. The staff consisting of Harry, Emma, Lily, Anna, Mina, and Jon went out of their way to help us and make us feel comfortable and welcome. They are very knowledgeable and hospitable towards our questions and needs. The location is central and gives walkable access to significant Hanoi landmarks. Our room was spacious and comfortable. The breakfast was yummy.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property with top-notch amenities. The staff are exceptionally well-trained and made my stay both comfortable and memorable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the wonderful staff who made every aspect of our trip go smoothly. Thank you to Brian, Jacky, Emma, Angela and the entire staff. We had a room with two king beds and it was a great set up for four adults. The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events. We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are amazing.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff! Especialy Jacky recomend
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and friendly staff. Everything worked perfectly and the service was fast and professional. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim Xuy?n

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay ever 👍 The room was nice, just upgraded so it is new, breakfast is good, many choice with Asian food and Western food. All the staffs are nice and helpful, specially Kimmie and Mr. Harry - who help me to book a Ha Long bay, Ha Giang and Ninh Binh trip which were very value and best service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great . Amazing location in Old Quarter. The room very clean and comfortable . All staff were wonderful and helpful. Special thank to Mt Jacky for his exceptional kindness and support. Highly recommend this hotel to everyone .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Ginger

Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay there. In fact I would like my money back. When I checked in, there were three very aggressively friendly men who were very creepy. They asked personal questions. They gave me the room near reception. There was no inside lock and they said it was safe. I did not feel safe. I thought about it and decided not to stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed over NYE and had an excellent time. This hotel is in the right spot if you’re looking for an authentic experience in Hanoi. The second you step out the front door there’s cafes, spas, bars, and tiny hole in the wall restaurants that serve up quick and delicious bites! Not to mention you’re a short walk from the lake and other really cool spots. I will mention there is very noisy traffic and music outside, especially when the church is in service. If you are sensitive to noise this is not the place for you. But if you can look past that, it was truly a terrific place to stay! A special thank you to the staff for your kindness and hospitality to our family!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Andrea

Liked: Staff & service
After the 1st night i had to change to a different one because they gave me a roon on 6F with no elevator Location is nice
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Thanh Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay