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Madam Moon Hotel

3.0 star property
3-star Art Deco hotel near Hoan Kiem Lake

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Photo gallery for Madam Moon Hotel

Restaurant
Minibar, in-room safe, desk, blackout drapes
View from property
Deluxe Double or Twin Room, Balcony, City View | Balcony
Coffee service

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
17 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Family Room, Balcony, City View

  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, City View

Deluxe Double or Twin Room, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Balcony, City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room, City View

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room, Balcony, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room, City View

Family Room, City View | Minibar, in-room safe, desk, blackout drapes

Family Room, City View

  • City view
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hanoi

Old Quarter stay.At this Old Quarter hotel, you'll be within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Embassy of China and Goethe-Institut Hanoi are also within 2 miles (3 km).

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.1 miles
  • Hang Gai Street - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪King roti - ‬2 min walk
  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Thủy Tạ - ‬2 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk

About this property

Madam Moon Hotel

3-star Art Deco hotel near Hoan Kiem Lake
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Madam Moon Hotel. Self parking is free.
  • 1 building
  • 16 guestrooms or units
  • 6 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Refrigerator in a common area
  • Dining venue
Madam Moon Hotel offers 16 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 380000 per vehicle (one-way)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Madam Moon Guesthouse Hotel Hanoi
Madam Moon Guesthouse Hotel
Madam Moon Guesthouse Hanoi
Madam Moon Guesthouse
Madam Moon Hotel Hanoi
Madam Moon Hanoi
Madam Moon
Madam Moon Hotel Hotel
Madam Moon Hotel Hanoi
Madam Moon Hotel Hotel Hanoi

Frequently asked questions

How close is Madam Moon Hotel to the airport?

Madam Moon Hotel is 16.2 mi (25-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Madam Moon Hotel have an airport shuttle?

Madam Moon Hotel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 380000 per vehicle, one-way.

Does Madam Moon Hotel offer free breakfast?

Madam Moon Hotel offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Madam Moon Hotel?

No, there is no casino at this hotel.

What time is check-in at Madam Moon Hotel?

Check-in start time: noon; Check-in end time: noon.

Is there free parking at Madam Moon Hotel?

This hotel offers free self parking.

Does Madam Moon Hotel have a pool?

Madam Moon Hotel does not have a pool.

Does Madam Moon Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Madam Moon Hotel have a spa?

There are no spa services available at this hotel.

How close is Madam Moon Hotel to downtown Hanoi?

Madam Moon Hotel is 0.8 mi away from Hanoi.

Madam Moon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to a different hotel with elevator when they saw we have seniors with our group. Hanoi has basic accomodations but this hotel has nice staffed lobby. They have arrangements for breakfast at nearby restaurant and they have a great “americanized” vietnamese buffet breakfast. They even let us leave our luggage for a day while we tour halong bay. Vietnamese people are awesome. Do the local walking tours of old town. Overall, they are great!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Gabrielle, Melbourne. Australia

Liked: Cleanliness, staff & service, property conditions & facilities

Very close to the lake, old quarter buzz..

Airport Pick-up excellent Quiet bedroom no 101, Madame Moon 2..We were put there for reasons unexplained.. Breakfast Good, Bed very hard...

10/10 Excellent

Kevin, Quebec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow!! Place very quiet , clean, and the people Are very nice
Stayed 1 night in Nov 2019

10/10 Excellent

gwangsu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3층인데 엘리베이터가 없어서 좀 힘들긴 했습니다. 여행 목표가 호캉스가 아니어서 숙박 기능만 생각했을때 위치나 조식 여행 서비스 등은 매우 좋았습니다 ~
Stayed 1 night in Oct 2019

8/10 Good

Lene Rahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blev opgraderet og personalet var mega hyggelige og meget søde til at hjælpe. Et dejligt område, men det larmer fra gaden, så man skal ikke forvente ro. Men hyggelige ejendomme i området med smalle høje huse med et værelse pr etage.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelli lähellä Hoan Kiem järveä ja Old Quarteria

Hotelli sijaitsee noin 100 metrin päässä Hoam Kiem järvestä ja Old Quarterin reunalla. Sijainti on oikein hyvä. Hotellissa on on kymmenkunta huonetta. Huone oli mukava ja hyvinvarusteltu. Valitettavasti alakerroksiin tuli mopoista liikenteen melua jo 7 jälkeen aamulla. Hyvä buffet aamupala tarjoiltiin läheisessä ravintolassa. Palvelu oli ystävällistä. Hotelli myy maksua vastaan erilaisia retkiä. Ihan kiva pieni hotelli. Samalla kadulla kymmeniä vastaavia hotelleja.
Stayed 3 nights in Sep 2018

10/10 Excellent

Dahee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 체크인할때부터 지내는동안, 그리고 체크아웃 한 이후에도 캐리어 보관때문에 다시 들릴 일이 있었는데 직원분들이 정말 너무너무 친절했었습니다. 이렇게 저렴한 가격에 최고의 서비스를 받고 왔습니다. 호텔위치또한 하노이 여행객들이 가장 많이 들리는 호안끼에호수 바로 코앞에 위치해있어 최고였습니당
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족해요

가격 대비 대단히 만족.
Stayed 1 night in Jun 2018

4/10 Poor

단기여행자, INCHEON, KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

마담문게스트하우스에 예약을 하였으나 현지에서 다른 호텔로 사전 동의를 구하지 않고 바뀜

호텔을 이용하지 않아서 잘 모르겠음. 아마 호텔 예약이 꽉 차서 다른 호텔로 보낸 것 같았으나 사전에 양해를 구했으면 좋겠음.

4/10 Poor

Henry, Paris

Disliked: Staff & service, property conditions & facilities
Nous avons eu la désagréable surprise de nous faire loger dans autre hotel après que la personne de l'acceuil de Madam Moon Guesthouse nous ait proposé de nous vendre des séjours et transports sans succès car nous étions fatigués de la journée et voulions nous reposer. Je déconseille cet hôtel