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"The room I had (ocean view king) was simply amazing. Sunset around 6:30 every evening viewable from my balcony. Fifty feet off the back of the resort to the clearest water you will ever find - and then another 50 ft and you are over the reef for some amazing snorkeling. The staff were more than friendly - they treated you like a long lost friend every time you need them. One of the best vacations - and stays - I've ever had."

"Exactly what you’re paying for! Good overall "

"From the check in to check out everything was great. The staff are frendely and welcoming!!! The place is surrounded of palms trees and right on the beach. "

"This resort is on a beautiful beach. The shuttle service from the airport was chaotic. Check in was ok. The attendant checking us in was checking in another couple at the same time. Thorough explanation about the resort. Frank was very friendly and carried our bags to an upper level villa. Our room was spacious with a comfortable bed. Plenty of towels. We had a balcony with a beautiful view. Ceiling fan on balcony would have been perfect. Food was good with variety. Temperature of food was not always good. Great barista in buffet restaurant and the young men kept dirty plates cleared and provided drinks and always with a smile. Service in San Simone were excellent. We had excellent bartenders although some were quicker than others. Stephanie was exceptional in Macou as were William and Kevin in the restaurant bar. Beach chairs were in abundance. Our room was close to the resort next door and at times, very noisy. Stephanie at the reception desk was very helpful and made our niece’s birthday reservations very special. She was good to all of us. Shuttle to airport somewhat better than from airport. Sunsets did not disappoint. Great fire show on the beach. Snorkeling at the point was good. "

"I really liked this hotel, I liked how it was small friendly and personal, everything in the hotel felt nice and close. Although we were at the end of the West end strip it was no issue for us to walk anywhere in WEst End. I enjoyed going for a walk and exploring the nightly food special options at local restaurants, some came highly recommended. I went diving with the onsite Diving company and found them to be organised and attentive and really looked after me. After this hotel We moved on to West Bay to a big hotel which had great reviews, and we regretted it the moment we walked in, it was like a business instead of a friendly family atmosphere from the moment they tagged us at reception and told us how much everything was going to cost us if we lost it from room key to towels with tickets, and the stupid non-removable tag i now how to wear for my entire stay (you have to pay for that too if you lose or remove it). Both my husband and I regretted our decision from moving away from Brisas Del Mar and the nice friendly place that made it feel like a holiday from the moment we walked in. We really enjoyed the included kayaks that were never an issue for the staff to pull out for us and collect paddles and pop them on the beach ready to go.😊"

"Customer service is the worst"