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"We did not have hot water for a shower. They tried and fixed it thought it was repaired but still no hot water. Was told different things by differe
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4-star beachfront hotel near West Bay Beach, connected to the convention center
On the beach
With a stay at this Roatan hotel, you'll be steps from West Bay Beach and within a 10-minute walk of Tabyana Beach. Also, West Bay Mall is within half a mile (1 km) and Gumbalimba Park is within 2 miles (3 km).
Renovated in 2015
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, cable TV
In addition to TVs with cable channels, the 81 guestrooms offer free WiFi and minibars. Room service, free bottled water, and ceiling fans are also available.
Paradise Beach Hotel ratings based on 4 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Paradise Beach Hotel
Everyone (4)
5 out of 5
Posted by a verified traveler on May 30, 2019
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Comment from Hotel Management
Jun 4, 2019
by Paradise Beach Hotel
Dear Guest,
It was our pleasure to welcome you to Paradise.
4 out of 5
Great location on the beach
Cons:Hot water for a shower
Location:Great location
We did not have hot water for a shower. They tried and fixed it thought it was repaired but still no hot water. Was told different things by different front desk staff about this issue.
Posted by a verified traveler on Apr 6, 2018
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Comment from Hotel Management
Apr 12, 2018
by Paradise Beach Hotel
Dear Guest,
Apologies for the hot water and if you could contact us directly I will look into how we can compensate you in your next visit.
West Bay Beach is an ideal destination and we are always pleased when our guests share our love for our island.
4 out of 5
April 2016 Scuba Diving Trip
Pros:I really liked that this was a small resort property. My room was very comfortable.
Cons:My suggestions for improvement: keep the pool and beach area cleaned thorough out the day and don't put guests in rooms near construction.
Location:1) Dive with Blue Planet Divers!!!!
2) Eat at the shack near the scooter parking lot between the Paradise hotel and the Banarama
3) Enjoy the beach
A solo female traveler, on my first visit to Roatan for one week April 2016. This hotel is on a beautiful stretch of beach. Yes, there are beach vendors and tour sales people out on the beach every day but I say talk to them they are the residents of the island and they are good and friendly people (and they are not overly pushy). I say get to know the vendors and they products they are selling. After all, they are the small business owners and entrepreneurs of the island. Make 'em friends because you will definitely want to go back Roatan. Get a massage from Pamela, purchase a tour from Eddison, eat the food the vendors are selling: fruit, tamales, empanadas, coconut juice, donuts, etc. it was all delicious and inexpensive.
Being a female alone on vacation I felt completely safe even while out in the evening in both West Bay and West End (but of course, be a cautious and smart traveler).
As I said earlier, the people are friendly, the food was fantastic and the scuba diving was exceptional. I had a wonderful experience and I am already thinking I will go back next year.
Posted by T, from Santa Clara, CA on Apr 28, 2016
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Comment from Hotel Management
May 10, 2016
by Ayfoss Navares
Mr.
Thank you for your review. In Paradise Beach Hotel, we are committed strengthening and prioritizing customer service, which is why we focus most of our efforts in that. We are happy to know that this work has been reflected in most of the reviews we have received in Tripadvisor.
Best Regards
Ayfoss Navares
Public Relations Manager
2 out of 5
Not as advertised.
Pros:The food and drinks were nice. The pool was Nice and the beach bar was nice.
Cons:They should honor their word about hotel reservations.
My upgraded pool view room turned out to be a view of the gravel driveway and an air compressor. I had a written agreement to change my reservation from a one day to a 3 day reservation with no charge for the 1 day reservation which they would not honor. My credit card company is disputing this charge on my behalf. There are no elevators and all the rooms all have some type of stairs to climb.
Posted by P, from OHIO on Jan 29, 2016
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Comment from Hotel Management
Apr 26, 2016
by Ayfoss Navares
Mr. Travelocity:
I read your review and take in consideration all you have said and we are sorry that we did not meet your expectations, we have taken notes in all your points and will make sure this not happen again, and we hope in your next stay you can choose us again and give us the opportunity to prove you that our Place is truly a Paradise.
Best Regards
Ayfoss Navares
Public Relations Manager
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Cool off in one of the 2 outdoor swimming pools at Paradise Beach Hotel, and enjoy summer activities like snorkeling and scuba diving. Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a fitness center, a rooftop terrace, and a garden. Self parking is free. A complete renovation of Paradise Beach Hotel was completed in October 2015. This 4-star Roatan hotel is smoke free.
81 guestrooms or units
2 dining venues
2 bars or lounges
4306 sq ft of conference space
400 sq m of conference space
Buffet breakfast (free)
Bar on the beach
Terrace on the roof
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Garden
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Roatan (RTB-Juan Manuel Galvez Intl.) (12.5 km / 7.7 mi)
Property shuttles: Free airport shuttle and ferry terminal shuttle
Parking: Free self parking
Room Amenities
Paradise Beach Hotel offers 81 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries. This Roatan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Minibar
In-room dining (limited hours)
Television
Cable channels
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer available
Safe
Toiletries (free)
Telephone
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.
Il Pomodoro Pizzas - This beachfront restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
La Mouette - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Cayuco Beach Bar - This beach bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.
Nearby Activities
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Fishing on site
Water skiing nearby
Parasailing nearby
Beach volleyball on site
Kayaking on site
Ziplining nearby
Bicycle rentals nearby
Ecotours nearby
Boat tours on site
Scuba diving on site
Golf lessons available nearby
Sailing nearby
Scooter/moped rentals nearby
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 10 PM
Minimum check-in age is: 18
Special check-in instructions:
Airport shuttle service is available on request from 6 AM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.
Airport shuttle service is offered on request from 6 AM to 5 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 75 per night.
Free cribs (infant beds)!
Pets
Pets and service animals are not allowed at Paradise Beach Hotel
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No elevators
No pets or service animals allowed
Debit cards
Number of children who can stay free - 4
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 75 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Paradise Beach Hotel Roatan
Paradise Beach Hotel
Paradise Beach Roatan
Paradise Beach Hotel Hotel
Paradise Beach Hotel Roatan
Paradise Beach Hotel Hotel Roatan
You should know
Paradise Beach Hotel offers transfers from the ferry terminal and airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
