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Hotel La Neige

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Front of property
Down comforters, minibar, desk, iron/ironing board
Log Cottage | Down comforters, minibar, desk, iron/ironing board
Reception
Down comforters, minibar, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪2 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪4 min walk‬

Room options

View all photos for Superior Room

Superior Room | Down comforters, minibar, desk, iron/ironing board

Superior Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Log Cottage

Log Cottage | Down comforters, minibar, desk, iron/ironing board

Log Cottage

  • Garden view
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite Room

Junior Suite Room | Down comforters, minibar, desk, iron/ironing board

Junior Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Hakuba

Winter getaway.You'll be steps from Wadanonomori Church and a 5-minute walk from Hakuba Ski Jumping Stadium. Hakuba Happo-One Ski Area and Happo One Sakka Ski Lift are also within half a mile (1 km).

What's nearby

  • Hakuba Ski Jumping Stadium - 2 min walk - 0.1 miles
  • Hakuba Happo-One Ski Area - 3 min walk - 0.2 miles
  • Wadanonomori Church - 3 min walk - 0.2 miles
  • Happo One Sakka Ski Lift - 4 min walk - 0.3 miles
  • Happo-one Adam Gondola - 17 min walk - 0.9 miles

Getting around

  • Hakuba Station - 10 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬17 min walk
  • ‪スノープラザ咲花 - ‬5 min walk
  • ‪レストラン沙羅 - ‬6 min walk
  • ‪RAMEN BAR Marutama 55 - ‬20 min walk
  • ‪Hand Made House 4260 - ‬14 min walk

About this property

Hotel La Neige

5-star ski-in/ski-out hotel near Hakuba Happo-One Ski Area
There's a restaurant on site. WiFi is free in public spaces. Ski-in/ski-out access, spa services, and a terrace are also featured at the luxury Hotel La Neige. Free self parking is available.
  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1990
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Dining venue
Hotel La Neige offers 25 air-conditioned accommodations with minibars and bathrobes. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Kitchen
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cribs (infant beds) are available for JPY 4500.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3960 for adults and JPY 3960 for children
  • Crib (infant bed) fee: JPY 4500.0 per night
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Neige Higashi-kan Hakuba
Hotel Neige Higashi-kan
Neige Higashi-kan Hakuba
Neige Higashi-kan
Hotel de La Neige Hotel
Hotel de La Neige Hakuba
Hotel La Neige Higashikan
Hotel La Neige Higashi kan
Hotel de La Neige Hotel Hakuba
Hotel de La Neige by Onko Chishin

Frequently asked questions

How close is Hotel La Neige to the airport?

Hotel La Neige is 213.1 mi (287-min drive) away from the Narita Intl. Airport (NRT) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel La Neige?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Hotel La Neige on Jun 14, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel La Neige have an airport shuttle?

Hotel La Neige offers an airport shuttle.

Does Hotel La Neige offer free breakfast?

Free breakfast isn’t provided at Hotel La Neige, but full breakfast is offered for a fee of JPY 3960 for adults and JPY 3960 for children. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel La Neige?

No, there is no casino at this hotel.

What time is check-in at Hotel La Neige?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel La Neige?

This hotel offers free self parking.

Does Hotel La Neige have a pool?

Hotel La Neige does not have a pool.

Does Hotel La Neige have a restaurant?

Yes, there is a restaurant on site.

Does Hotel La Neige have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, massages, and reflexology.

How close is Hotel La Neige to downtown Hakuba?

Hotel La Neige is 1.4 mi away from Hokujo.

Hotel La Neige Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 151 reviews
Rating 8 - Good. 13 out of 151 reviews
Rating 6 - Okay. 5 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service is second to none!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
The staff went above and beyond. Everyone was so welcoming and accommodating. They made the stay amazing.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
The property and stay were excellent.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

WILLARD

Liked: Property conditions & facilities
The hotel was great and the staff were friendly and helpful. Lovely hotel.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

MYUNG HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

The service was perfect and bed was super comfort
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, service and people that work there.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Meng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

KUNIHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lot not only the hotel but also the staff’s hospitalities.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Geoffrey Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow !! What a place, great service, great people, excellent food !!! If you need to choose one place to stay there on ski season, it’s your choice. I love Japan but this service blow my mind !! They take you to the gondolas and go back for you without cost and the best service actitude
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Teck Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with fantastic service

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Hotel. And Twice as Wonderful Staff.

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

みなみ

Liked: Cleanliness, staff & service, property conditions & facilities
食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は良かったが、ソファーのシート部分が薄く、お尻が痛かった。見た目は問題ないが座り心地は改善すべき。
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

あやこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホスピタリティー／おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。　白馬に行く際には必ず再訪します！
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nichamonkarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ชอบที่นี่มาก

เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

ひさし

Liked: Cleanliness, staff & service, property conditions & facilities
大変快適に過ごすことができました。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tomohide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しい食事とスタッフの皆さんの心地良いサービスがあり、大満足な旅でした。ありがとうございました。
Stayed 3 nights in Aug 2024