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Yutorelo-an

3.5 star property
3.5-star ryokan near Hakone Gora Park

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Photo gallery for Yutorelo-an

Slippers, towels
Point of interest
Porch
Point of interest
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Gora 1300-119, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪6 min walk‬
  • Hakone Open Air Museum
    ‪16 min walk‬
  • Hakone Kowakien Yunessun
    ‪20 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

  • 538 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

  • 431 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

  • 323 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

  • 344 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

  • 194 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hakone

Gora stay.With a stay at this Gora ryokan, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Open Air Museum. Hakone Kowakien Yunessun and Ōwakudani are also within 2 miles (3 km).

What's nearby

  • Hakone Gora Park - 6 min walk - 0.4 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Kowakien Yunessun - 20 min walk - 1.1 miles
  • Ōwakudani - 2 min drive - 0.8 miles
  • Lake Ashi - 9 min drive - 5.4 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 12 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪箱根餃子センター - ‬12 min walk
  • ‪Coffee Camp - ‬13 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪リビングルーム (Living Room) - ‬10 min walk
  • ‪鮨・天麩羅 風月 - ‬10 min walk

About this property

Yutorelo-an

3.5-star ryokan near Hakone Gora Park
Yutorelo-an offers its guests hot springs. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at Yutorelo-an. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hakone ryokan is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Water dispenser
Yutorelo-an offers 34 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), Japanese

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  • Free WiFi
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children

Things to do

  • 8 indoor/outdoor hot springs
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

How close is Yutorelo-an to the airport?

Yutorelo-an is 62.1 mi (104-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Yutorelo-an?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Yutorelo-an on Aug 31, 2025 start from $112.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Yutorelo-an have an airport shuttle?

Airport shuttle services are not available at Yutorelo-an.

How close is Yutorelo-an to the beach?

This ryokan is 16.6 mi (46-min drive) from Yugawara Beach and 17 mi (39-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Yutorelo-an offer free breakfast?

Free breakfast isn’t provided at Yutorelo-an, but Japanese breakfast is offered for a fee of JPY 2200 for adults and JPY 2200 for children. It's available every day from 7:30 AM to 9 AM.

Is there a casino at Yutorelo-an?

No, there is no casino at this ryokan.

What time is check-in at Yutorelo-an?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Yutorelo-an?

This ryokan offers free self parking.

Does Yutorelo-an have a pool?

Yutorelo-an does not have a pool.

Does Yutorelo-an have a spa?

There are no spa services available at this ryokan.

How close is Yutorelo-an to downtown Hakone?

Yutorelo-an is 1.1 mi away from Hakone.

Yutorelo-an Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
The service was really good but the faculty is a bit out dated.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be ready to pay for literally everything!!!

The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in. The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back. There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge. There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby. The breakfast was Japanese and might be difficult for the western palate.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay in beautiful Hakone but the hotel is up a very big hill that is very dark after 4:30pm sunset.0
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us. Facilities are a little old, however.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Friendly Service

Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.
Stayed 1 night in Oct 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with excellent views

Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!
Stayed 1 night in Sep 2018

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2023

6/10 Okay

Jongchul

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
Stayed 1 night in Dec 2023

8/10 Good

めい

Stayed 1 night in Dec 2023

8/10 Good

mskz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

8/10 Good

リョウコ

Liked: Cleanliness, property conditions & facilities
貸切露天風呂がとても良かったです。45分があっと言う間でした。
Stayed 1 night in Sep 2023

10/10 Excellent

MINA

Stayed 1 night in May 2023

8/10 Good

Ke

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

8/10 Good

ナツミ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスもお料理も最高でした。箱根に来た際の宿は、ゆとりろ庵の一択です！
Stayed 1 night in Nov 2022