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"The TV. Wasn't working properly " More

By a verified traveler on Mon 14 Jun 2021

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Hotel Description

Groton guestrooms with free WiFi

In entertainment district

You'll find Fort Griswold Battlefield State Park and Naval Submarine Base New London within 3 miles (5 km) of this motel. Also, The Submarine Force Library and Museum is within 3 miles (5 km) and Bluff Point State Park is within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. Express check-out and free newspapers are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer free WiFi and TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Deluxe Room, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Oct 24 - Oct 25

Deluxe Room with Two Double Beds - Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite with Jacuzzi Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room With Two Double Beds Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe King Room Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Flagship Inn And Suites ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Flagship Inn And Suites

Everyone (13) Couples (1) Family (3)
1 out of 5
Don’t stay at this hotel! They don’t have breakfast despite advertising for it. The rooms are terrible with broken furniture. The place is incredibly run down. The carpet was so dirty you have to wear shoes in the room. This is the worst hotel I have been to in 30 years!

Posted by on Aug 16, 2021

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2 out of 5
Dirty

Posted by on Jun 14, 2021

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4 out of 5
The TV. Wasn't working properly

Posted by on Jun 14, 2021

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4 out of 5

Posted by on May 30, 2021

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1 out of 5
The bed was broken. Every time I laid on the bed I thought I was going to fall through. I killed two bugs while I was in the room. My mother who is handicapped even though I posted on my reservation that we needed the first floor when I told the guy he said oh well and handed me a key so she had to climb with her walker 14 stairs. The room was freezing. The shower head had rust and dirt so we couldn't take showers. Disgusting and it's 25 minutes away from Mohegan not 10. I would not recommend to anyone. And if your looking for breakfast it's in the lobby you have to walk outside across the parking lot just to get breakfast at 730-9

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Front Desk

Dear Guest , We apologize for your inconvenience. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Mar 24, 2019

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5 out of 5
Very nice hotel---we would stay there again---nice and quiet!!

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 10, 2019 by Front Desk

Thank You For Staying With Us !!!

3 out of 5
OK for the price, was not looking for much. Bed was saging, had to ask for clothes hangers. Was clean and quiete.

Posted by on Sep 6, 2018

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5 out of 5
Everything was great as expected. There were no specific time mentioned for breakfast when we booked our room with travelocity.

Posted by on Jul 16, 2018

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1 out of 5

A HELLHOLE!

I stayed here a few times years ago and had no issues...it was basic accommodations, but that's fine for a place to sleep when visiting the shore for a weekend. So I didn't hesitate to book a room for a recent overnight. Well they must have changed ownership or something, because I would have remembered such conditions and never come back. When I walked in the room I was hit in the face with the stench of cigarettes. I went to the front desk and asked for a different room because of this, and was told "Well that's because you booked a smoking room" I checked and I did somehow in error. It absolutely reeked to my dismay as I was traveling with my 1 year old. I did not protest when i realized it was my mistake but the person at the front desk said "Well I'm not the one who booked a smoking room". So customer service went right out the window. They were sold out of all other rooms so we had no choice but to stay there. We could barely get any channels on the TV. The carpet was sticky, there were random holes in the wall that they didnt even bother to try and compound, there were no decorations on the wall, the furniture was all worn and in disrepair. The bathroom was disgusting with splatters all over the trim. I checked other reviews online after we left and someone referenced criminal activity and sure enough, i found the article, a girl died of an overdose there! Only stay there if you want to partake in drug use or prostitution and don't mind filth.

Posted by , from CT on Sep 22, 2017

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Flagship Inn And Suites, you'll find a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Flagship Inn And Suites also features express check-in and express check-out. Self parking is free. This Groton motel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 3 buildings
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New London Union Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Flagship Inn And Suites offers 57 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Groton motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are available for USD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard, and Preferential Card; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard, and Preferential Card. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Flagship Groton
  • Flagship Inn Groton
  • Flagship Hotel Groton
  • Flagship Inn And Hotel Groton
  • Flagship Inn And Suites Motel
  • Flagship Inn And Suites Groton
  • Flagship Inn And Suites Motel Groton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.