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 Greensboro • 1 Room
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The Biltmore Greensboro Hotel

3-star property
111 W Washington Street, Greensboro, NC 1-855-201-7819

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3.4 out of 5
See all 10 Travelocity Reviews

"The facility has a wonderfully historic vibe while still offering a comfortable and welcoming experience. Staff is very accommodating. " More

By a verified traveler on Thu 11 Apr 2019

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Hotel Description

3-star Victorian hotel in Downtown Greensboro

Heart of Greensboro

With a stay at this Downtown Greensboro hotel, you'll be steps from Carolina Theatre and Triad Stage. International Civil Rights Center and Museum and Blandwood Mansion are also within half a mile (1 km).

Business services

A fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 26 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$134* Per night/room Sep 20 - Sep 21

Classic Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Canopy)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Biltmore Greensboro Hotel ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Biltmore Greensboro Hotel

Everyone (4) Couples (3) Family (1)
2 out of 5
I am sorry it is not very nice. Would not stay again.

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 11, 2019 by Asst. Mgr.

We are sorry you didn't enjoy your stay. We do have some renovation coming in the future. Thank you Carlene

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by GM

Thank you!

2 out of 5
Location Staff or people were horrible, even at check out.....no Good Morning, No How was your stay? No Thank You for staying

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by GM

I am so sorry to hear this, completely not how we do things. most people mention that we speak always, even to the point of being annoying. I will speak to the morning staff about this! Thank you for being our guest!

4 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by GM

Thank you !

4 out of 5

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 10, 2019 by GM

Thank you and safe travels!

5 out of 5
The facility has a wonderfully historic vibe while still offering a comfortable and welcoming experience. Staff is very accommodating.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 11, 2019 by GM

Thank you for being our guest! We are excited to hear you enjoyed your stay!

5 out of 5

"Old world" ambiance

Pros: Very quaint in the best way.
Location: Location is right off the one of the main streets in the revitalized area of Greensboro. Lots of restaurants, bars and shops within walking distance.
What a cool place. Very similar to hotels we stayed in in Ireland. Small building, personal touch. Be warned - there are trains nearby although I didn't her them between 11 PM and 6 AM.

Posted by , from Virginia Beach on Nov 29, 2017

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Comment from Hotel Management

Dec 2, 2017 by GM

thank you!

5 out of 5

Enjoyable Historical Hotel

I read two very negative reviews about this hotel just prior to locating it and checking in. I found them to be misleading. It is a historical boutique hotel, if you enjoy knowing your room looks just like every room in every location of a franchise, this isn't a place you should stay. But, if you enjoy quirkiness and individuality, it's a great place to stay. The front desk staff was incredibly helpful and my room was lovely; it had 12 foot ceilings and antique-style wood furniture! The bed linens included a comforter which is obviously washed regularly (unlike the bedspreads in most chain hotels). The windows for first floor rooms are painted with privacy frost because people walking or driving in the adjacent street would be able to see in easily without it, but natural daylight could still be seen through the glass. The only shortcoming that I found to the facility is it does have those historical water pipes, so it takes a while for the hot water to make it to the shower, but once it shows up it is plentiful. Additionally, there is not as much soundproofing as some newer hotels, but it is in a fairly quiet part of town, so unless the other guests are standing outside your room making noise, the ambient noise is at a low level.

Posted by on Jun 23, 2010

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1 out of 5

Worst Hotel

My wife and I with our children and grand kids stayed at this hotel on May 9th as we were in town for a wedding. This has to be the worst hotel I have ever stayed in. I got very little sleep as the noise from loud drunken individual lasted well into the night and was heard very well from our second floor room. The windows were painted over, the floor squeaked whenever you walked and you could also hear those next to you and above. The continential breakfast was a joke as there were only three tables for the entire hotel. The desk clerk that came on at 3:00 pm parked in the loading zone for her entire shift. There was room for only 1 car. I would hightly recommend that you look elsewhere for you stay in Greensboro.

Posted by on May 10, 2009

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1 out of 5

VERY Dirty and Old and THE WINDOWS ARE PAINTED OVER!

I am not very paticular but this hotel is the worst I have ever stayed in. Its old without any charm and dirty.The windows are sprayed with some sort of material to block the view (I'm not kidding they have PAINTED the windows) and then they put up shutters and screwed the shutters shut so in a fire you will become toast! The wireless computer is free mainly because it never works and they have no explanation for it or resolution other then try in down in the lobby. I did not book this online and did not read any reviews and this was my mistake. From now on I will read reviews and book only after I study them Oh by the way they promised a wine and cheese party. What they did was put out two very well worn half empty bottles of wine and some slices of cheese that looked like it had been put out for the last ten years. Not one glass or one piece was taken by anyone!

Posted by on Nov 20, 2008

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About the The Biltmore Greensboro Hotel

Location 111 W Washington Street, Greensboro, NC 27401

Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. A free manager's reception is offered daily. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly The Biltmore Greensboro Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Victorian Greensboro hotel.

  • 26 guestrooms or units
  • 3 levels
  • Built in 1903
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Greensboro Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Biltmore Greensboro Hotel offers 26 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between noon and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biltmore Greensboro Hotel
  • Biltmore Greensboro
  • The Biltmore Greensboro
  • The Biltmore Greensboro Hotel Hotel
  • The Biltmore Greensboro Hotel Greensboro
  • The Biltmore Greensboro Hotel Hotel Greensboro

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.