"It was a pleasant stay. Worth what I paid. Overall a nice quiet stay. Needs improvements. Mattresses were definitely worn. The in room refrigerator wa ... " More
Near the airport
You'll find Patterson Ice Center and Centerpointe Mall within 3 miles (5 km) of this hotel. Also, Watermark Country Club is within 3 miles (5 km) and Woodland Mall is within 6 miles (10 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the indoor pool and perks like free self parking and a free shopping center shuttle.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 320 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and free newspapers are also available.
Mar 3, 2020 by sales
Hello, Thank you for taking the time to tell us about your experience at Crowne Plaza GRAND RAPIDS - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Briana Gomez Sales/Social Media Coordinator
Dec 9, 2019 by Sales and social media Coordinator
Hello, Thank you for taking your time to write your comments about our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to personally apologize for the series of unfortunate events that you experience during your stay with us. Thank you again for bringing it to our attention. I will pass along your comments to our management team,. We hope to have the opportunity to make things right. I do not wish for your last memory of our Crowne Plaza to be a negative one. We hope to have the opportunity to host you again. Best Regards, Briana Gomez Sales/Social Media Coordinator
Nov 25, 2019 by Sales and social media Coordinator
Hello, Thank you for taking the time to tell us about your experience at Crowne Plaza GRAND RAPIDS - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Briana Gomez Sales/Social Media Coordinator
Nov 8, 2019 by Sales and social media Coordinator
Hello, Thank you for taking the time to tell us about your experience at Crowne Plaza GRAND RAPIDS - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Briana Gomez Sales/Social Media Coordinator
Oct 7, 2019 by Sales and social Media Coordinator
Hello, Thank you for taking the time to tell us about your experience at Crowne Plaza GRAND RAPIDS - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future after our renovation is complete. Again, thank you for choosing Crowne Plaza. Sincerely, Briana Gomez Sales/Social Media Coordinator
Apr 1, 2019 by Sales and social Media Coordinator
Hello, Thank you for taking the time to tell us about your experience at Crowne Plaza GRAND RAPIDS - AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Briana Gomez Sales/Social Media Coordinator
Apr 1, 2019 by Sales and social Media Coordinator
Hello, Thank you for taking the time to review the Crowne Plaza Grand Rapids Hotel! I'm happy to hear you enjoyed your stay. We continually strive for customer satisfaction, so it's great to know our services were accommodating for you! I will pass along your kind remarks Sincerely, Briana Gomez Sales/Social Media Coordinator
Sep 4, 2018 by Sales and social media Coordinator
Hello, Thank you for taking the time to write a review about your recent stay with us. We are very sorry to hear that you had a negative experience while staying with us. We are constantly striving to improve our offerings and we use our reviews to do so. We hope to have the pleasure of hosting you again in the future to show you the improvements we have made. Sincerely, Briana Gomez Sales/Social Media Coordinator
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The Plaza Grand Rapids Airport Hotel & Conference Center offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2640 square feet (238 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Plaza Grand Rapids Airport Hotel & Conference Center. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are free. Self parking is free. This 3.5-star Grand Rapids hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
The Plaza Grand Rapids Airport Hotel & Conference Center offers 320 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Aryana Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.