4/10 Malo
Judy
Viaje familiar
15 dic. 2025
I have stayed at this hotel many times with glowing reviews with only one small issue of the perfume scent in the rooms. This stay was not good. I booked a room that was on their 2nd floor when checking the reception asked if we would like to change to the main floor which the entrance to room is from the outside where you could park right in front of, (motel) instead as their elevator was out of service, we asked if there was an extra charge , she stated yes 10.00 dollars but would not charge us, so we figured “great, why not”! Well wishing “not”. 1st it was very cold and door would alarm as it censored it was not closed, called front desk to fix, they did send a maintenance person right away but could not fix fully, it stopped alarming if you were inside and locked the dead bolt but would still alarm when we left for the day. 2.Very loud neighbours at 2am loud tv then talking over the tv and going outside to smoke and their door alarm would go off, called the front desk asked if we could change rooms in the morning they stated the neighbours are checking out in the morning . 3. Had to put pillows and blankets on the bottom of the door as the cold air was blowing in and had frost build up, we did turn the heat up but the supper dry and uncomfortable. 4. You could hear everyone slamming g there doors to try not to have the sensors go off .Very dissatisfied this stay/experience, next time will definitely only stay on second floor (hotel part) or try the super 8 beside them.
Judy
Se hospedó 2 noches en diciembre de 2025