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"Friendly and efficient staff. Alas, my room has no a/c or even a window for some fresh air! " More

By a verified traveler on Wed 07 Aug 2019

Hotel Description

Eco-friendly hotel near Bell MTS Place

Downtown Winnipeg stay

Within a 15-minute walk of this Downtown Winnipeg hotel, you'll find Bell MTS Place and RBC Convention Centre Winnipeg. University of Winnipeg and Canadian Museum for Human Rights are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Enjoy the fitness center and free cooked-to-order breakfast each morning.

Comfy beds, WiFi

The 148 guestrooms offer pillowtop beds, WiFi, and TVs. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$58* Per night/room Mar 31 - Apr 1

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Marlborough Hotel ratings based on 13 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Marlborough Hotel

Everyone (3) Couples (1) Family (2)
4 out of 5
Friendly and efficient staff. Alas, my room has no a/c or even a window for some fresh air!

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 12, 2019 by Dheeraj Kumar - Guest Services Manager

Dear guest, Thank you for your review. We are pleased as our staff was friendly and efficient. Good customer service is our top priority and we are glad you experienced it. I’m very sorry that you had issues with the AC, I’ll mention it to our maintenance team. We will make sure to be careful on that on your next stay. Hope to see you soon again. Thank you for staying with us.

1 out of 5
The fact that rift raft met us at the door and that it is obviously a wel fare hotel frequented by pimps and hookers not good. I am surprised Travelocity offered it

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 29, 2019 by Dheeraj Kumar - Guest Services Manager

Dear Guest, We apologize you did not enjoy your stay. We are 2.5 star hotel and always make sure to give best services. We definitely are not welfare hotel, however I’m sorry you felt this way. I hope you give us chance to make your next stay better. Thank you for staying with us.

1 out of 5

Beware! Stay away!

Dirty,. Disgusting, $22 for parking. Full of intoxicated peoplepeople, tiny tiny room. Stains all over the bed. Shower to dirty to even use. Gross. Do not walk around bare foot in your room.

Posted by , from Ontario on Sep 19, 2015

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3 out of 5

Great Hotel and friendly staff.

For the price that I paid for the hotel, it was a great value. The hotel is in a perfect part of the city. Parking garage right across from the hotel which is nice, and offer a ticket. Only bad thing is that the price of the hotel parking ticket is its a dollar more expensive per day. The pool was really cool, had a water slide. The Restaurant service was bad, and the complimentary breakfast only offered a couple items, legs eggs and french toast. Other then the restaurant, I would highly recommend the hotel, and I will definitely be saying there again.

Posted by on Mar 20, 2010

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1 out of 5

What a Dump!

We had problems checking in. There were drunks begging for money when we got there. The staff was airing all their dirty laundry as we were checking in. Everything is old and rundown. It seems as though they have no pride. We entered our room and it stunk like an a dirty drunk person. We found a hair in the tub and one in the sheets. We also found a bunch of lint balls all over the sheet, they hadn't even changed the sheets. We slept on top of the covers using our coats. When we went to get into our car we found the window smashed out. The lack of concern from the front desk made us see red! We asked to have our room cleaned better. Later that night w found another hair on one of sheets. Someoneate our oreos that we had left in the room durning the day. The amoun we spent getting our window fixed and buying our own sheets and cleaners we oculd have stayed at a nicer hotel. Stay away from the this hotel.

Posted by on Feb 19, 2008

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1 out of 5

Avoid This Hotel

Our experience at this hotel has to rank among the worst. From the 45 minute wait for lunch to the outright lies told to us when we were investigating amenities before booking to the break-in to our vehicle to the location in the middle of one of the most dangerous parts of this city, we would not recommend this hotel to anyone.

Posted by on Oct 11, 2007

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1 out of 5

Shock!

After looking at the pictures for this hotel, it seemed to be a good value. When I arrived, the reservation I had made was not respected, even though I had confirmed the morning of arrival. I had booked a non-smoking, king room. I received a double, smoking room. The room was filthy, smelled atrocious, no air conditioning/heat, industrial bathroom and nearly rotten furniture. The area is very unsafe.

Posted by on Apr 21, 2007

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5 out of 5

Value for Dollar

Older Hotel, but great value for dollar spent. Perfect location when in town for business and with the kids as the pool / waterslide is great. Very friendly staff.

Posted by on Jan 3, 2007

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3 out of 5

Fine

Was only at hotel for night; will not rate for one night. That would not be just; but it was fine over all.

Posted by on Oct 6, 2006

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5 out of 5

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 15, 2019 by Chris Martin | Guest Services

Thank you for the 5star rating, we appreciate your feedback!

About the The Marlborough Hotel

Location 331 Smith St, Winnipeg, MB R3B2G9

Property Features

The Marlborough Hotel offers its guests an indoor pool, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Event space at this hotel measures 39999 square feet (3716 square meters) and includes conference space. The eco-friendly The Marlborough Hotel also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours).

  • 1 building
  • 148 guestrooms or units
  • 9 levels
  • 39999 sq ft of conference space
  • 3716 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Winnipeg, MB (YWG-Winnipeg James Armstrong Richardson Intl.) (7.1 km / 4.4 mi)
  • Train station: Winnipeg Union Station (1.5 km / 0.9 mi)
  • Parking:

Room Amenities

The Marlborough Hotel offers 148 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 11 AM.

Joannas Cafe - This café serves breakfast, lunch, and dinner.

The Regal Beagle - This pub specializes in American cuisine and serves dinner only. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Pet Policy

  • Pets: CAD 10 per pet, per night
  • Smoking rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 2.00 per night (rates may vary)
  • Nearby parking fee: CAD 33 per day
  • Pet fee: CAD 10 per pet, per night
  • Early check-in fee: CAD 25 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 5
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marlborough
  • Marlborough Hotel
  • Marlborough Hotel Winnipeg
  • Marlborough Winnipeg
  • The Marlborough Hotel Winnipeg, Manitoba
  • The Marlborough Hotel Hotel
  • The Marlborough Hotel Winnipeg
  • The Marlborough Hotel Hotel Winnipeg

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
url importing https://www.travelocity.com/Winnipeg-Hotels-The-Marlborough-Hotel.h20174-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.