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Hotel Pen Mutiara

3.0 star property
3-star hotel in Bayan Lepas

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Photo gallery for Hotel Pen Mutiara

Outdoor pool
Exterior
Shower, free toiletries, hair dryer, towels
Interior
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960
  • Place, Penang War Museum
    ‪14 min walk‬
  • Place, Bukit Teluk Tempoyak Besar
    ‪3 min drive‬
  • Place, Queensbay Mall
    ‪6 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Suite, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Family Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

George Town

Bayan Lepas stay.Your stay at this Bayan Lepas hotel places you within 6 miles (10 km) of Penang International Sports Arena and Snake Temple. RECSAM and Institute Pendidikan Guru and Pantai Teluk Bayu are also within 6 miles (10 km).

What's nearby

  • Penang War Museum - 14 min walk - 0.8 miles
  • Bukit Teluk Tempoyak Besar - 3 min drive - 1.9 miles
  • Queensbay Mall - 6 min drive - 3.6 miles
  • KOMTAR - 19 min drive - 10.9 miles
  • Gurney Drive - 21 min drive - 11.9 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪kim poh roasted chicken & duck rice （金寶燒臘雞鴨專賣店） - ‬13 min walk
  • ‪613 Kopitiam - ‬14 min walk
  • ‪Xin Haw Lam Seafood Restaurant - ‬8 min walk
  • ‪Nasi Kandar Makbul - ‬13 min walk
  • ‪Kafe Janggut - ‬12 min walk

About this property

Hotel Pen Mutiara

3-star hotel in Bayan Lepas
Along with a restaurant, there's a coffee shop/cafe on site. Free self parking is available.

This 3-star George Town hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Pen Mutiara offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Pen Mutiara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 15 for adults and MYR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Frequently asked questions

How close is Hotel Pen Mutiara to the airport?

Hotel Pen Mutiara is 5.8 mi (16-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

Does Hotel Pen Mutiara have an airport shuttle?

Hotel Pen Mutiara offers an airport shuttle.

How close is Hotel Pen Mutiara to the beach?

This hotel is 5.4 mi (14-min drive) from Pantai Teluk Bayu.

Does Hotel Pen Mutiara offer free breakfast?

Free breakfast isn’t provided at Hotel Pen Mutiara, but local cuisine breakfast is offered for a fee of MYR 15 for adults and MYR 12 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Pen Mutiara?

No, there is no casino at this hotel.

What time is check-in at Hotel Pen Mutiara?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Pen Mutiara?

This hotel offers free self parking.

Does Hotel Pen Mutiara have a pool?

Hotel Pen Mutiara does not have a pool.

Does Hotel Pen Mutiara have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Pen Mutiara have a spa?

There are no spa services available at this hotel.

How close is Hotel Pen Mutiara to downtown George Town?

Hotel Pen Mutiara is 0.1 mi away from Kampung Batu Maung.

Hotel Pen Mutiara Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Tg

Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

IsmailHani

Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond words and thoughts

Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Noor Hanis

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020