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4.5 out of 5

"Beautiful views! Spacious rooms. Friendly staff. Loved everything! " More

By a verified traveler on Tue 27 Oct 2020

Hotel Description

3-star golf condo resort near Bent Creek Golf Club

In Gatlinburg

You'll be within 2 miles (3 km) of Bent Creek Golf Club and 9 miles (15 km) of Greenbrier Picnic Area with a stay here. Cosby Picnic Area and Ramsey Cascades are within 12 miles (20 km).

Indoor pool, terrace

This condo resort features an indoor pool and an outdoor tennis court. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a spa tub on site, and a terrace and a fireplace in the lobby are also provided.

Fireplaces, free WiFi

The 84 individually decorated condos offer free WiFi and sofa beds. Other amenities include kitchens, fireplaces, and TVs with cable channels.

1 Bedroom Condo

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom/2 Bath Condo (1 Queen Bed, 2 Twin, Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

2 Bedroom Condo with Loft

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Condo with Loft

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Bedroom/2 Bath Condo (1 King Bed, 1 Queen Bed, Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deer Ridge Mountain Resort ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deer Ridge Mountain Resort

Everyone (18) Couples (1) Family (4)
5 out of 5
Beautiful views! Spacious rooms. Friendly staff. Loved everything!

Posted by , from Springfield OH on Oct 27, 2020

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Comment from Hotel Management

Oct 27, 2020 by J. Thomas

Thank you for your very kind comments regarding our property and staff. We appreciate the wonderful 5 out of 5 rating you've given our resort. It is our hope the next time your vacation plans bring you our way, you'll keep Deer Ridge for your lodging needs.

5 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 21, 2020 by J Thomas

Thank you for responding to our guest survey. We appreciate the 5 out of 5 rating you've graciously given our resort. It was a pleasure having you with us and we look forward to seeing you again real soon.

4 out of 5
Beautiful views and quiet location. We would recommend booking on top floor, as people above can be heard moving around. Facilities and condos need updating.

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 5, 2020 by J. Thomas

Thank you for responding to our guest survey. Your comments and feedback are very important to us. We appreciate the 4 out of 5 rating you've given our resort. The resort is planning a major exterior painting and wood replacement project during the spring 2021. Condo's are individually owned and decorated. Management will follow up with the owners of the condo you stayed after assessing needed updates. Thank you again for staying with us and we hope to see you again real soon.

5 out of 5
The property set on top of the mountain and had an amazing view of the Smokey Mountains. Little outdated in the rooms but overall was a awesome experience and would highly recommend

Posted by , from Adrian mi on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by Jamie

Thank you for your review Bryan. We hope that you can stay with us again on your next trip to the Smokies!

5 out of 5

Posted by on Jun 15, 2020

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Comment from Hotel Management

Jun 16, 2020 by Jamie

Thank you for the wonderful rating. Please come back and see us soon!

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Jamie

Thank you for your great review! Please come back and visit us again soon.

5 out of 5

Great place

Pros: The rooms are very clean. The views are wonderful. Our GPS messed up and kept sending us the wrong way. Staff gave accurate directions.
We booked this place last minute. The staff are excellent. Crystal was very nice.

Posted by , from FL on Aug 2, 2018

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Comment from Hotel Management

Aug 2, 2018 by Jamie

Thank you for your response. We are very lucky to have Crystal as a member of our team. We appreciate that you chose to stay with us, and hope that you can return for another visit soon!

5 out of 5

Relaxation and spacious.

The room looked amazing. Was enough room for the whole family. We all enjoyed the pool. Really enjoyed the view of the mountains in the morning. Everyone was nice. We all felt very welcome.

Posted by , from Beckley WV on Apr 9, 2018

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Comment from Hotel Management

Apr 10, 2018 by Jamie

It was a pleasure to have you and your family as guests. We are glad that you enjoyed your room, the views, the amenities and our staff. Thanks for letting us know. We hope that you can come back soon for another visit!

3 out of 5

Nice condo, beautiful view of the mountains.

Pros: I liked the view best of all. The condo was about 20 minutes from downtown Gatlinburg and just a little further to Pigeon Forge.
Cons: The condo was outdated; definitely needed some improvements. Appliances were outdated; toaster was archaic and could only be pushed half-way down.
Location: Location is definitely in the mountains; would not recommend checking in after dark due to the roads. There was a tennis court, pool, bar, etc.
The view of the Smokey Mountains was breathtaking! Staff were polite and friendly. Access to the pool was easy. We stayed in a 2 bedroom with loft, which was kept clean. You can order food at the bar and take back to your room; this was very accommodating. However, the condo itself needs some updating; the toaster could only be pushed half-way down, so you had to turn the bread to get the other half toasted. You could see where the wallpaper was pulling away from the wall, and televisions were definitely outdated; two of them were with the old picture tubes. We didn't watch a lot of television so this wasn't a huge problem, but.... The sofa was very old and not much cushion life was left to it. The condo slept 8 but the hot water heater was accommodating to only two people, after that, you had to wait for the hot water to heat up again.

Posted by , from Oswego, NY on Dec 31, 2017

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Comment from Hotel Management

Jan 6, 2018 by General Manager

Thank you for taking your time to write a review for potential travelers. Each condo here is individually owned, and it sounds as though you stayed in one of the condos which the owners have not updated. If you book through us, you are welcome to request the condo you'd like, based on its photos. Did you mention the toaster to our staff? We would have been happy to replace it for you, and simply charge the owner. I will mention your other concerns to the owner, and hope that he/she makes updates soon. I am sorry that you were disappointed with the condo, but happy to hear that you enjoyed the rest of the resort.

5 out of 5

Very nice resort

Very nice , comfortable resort. Very friendly staff. Beautiful grounds and view. Will be going back to stay at a later date.

Posted by , from D. Lexington Ky. on Jul 5, 2017

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Comment from Hotel Management

Jul 10, 2017 by General Manager

Thanks for taking the time to write your review for others to see. We look forward to hosting you again.

About the Deer Ridge Mountain Resort

Location 3710 Weber Rd., Gatlinburg, TN 37738

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 01 to March 15:

  • Bar/Lounge
  • Dining venue
  • One of the swimming pools
  • Sauna
  • Spa tub

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Deer Ridge Mountain Resort offers its guests an indoor pool, a seasonal outdoor pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. There's an onsite business center. A sauna, a terrace, and barbecue grills are also featured at Deer Ridge Mountain Resort. Free self parking is available. Smoking is allowed in designated areas at this 3-star Gatlinburg condominium resort.

  • 84 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 1986
  • Business facilities
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (81.8 km / 50.8 mi)
  • Parking: Free self parking

Room Amenities

Deer Ridge Mountain Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms and include sofa beds. Accommodations at this 3-star condominium resort have kitchens with full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gatlinburg condominium resort provides complimentary wireless Internet access. Televisions come with cable channels.

  • In-room kitchen
  • Fireplace
  • Private balcony
  • Living room
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 5.00 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deer Mountain Resort
  • Deer Ridge
  • Deer Ridge Mountain
  • Deer Ridge Mountain Gatlinburg
  • Deer Ridge Mountain Resort
  • Deer Ridge Mountain Resort Gatlinburg
  • Deer Ridge Resort
  • Ridge Deer
  • Deer Ridge Mountain Hotel Gatlinburg
  • Deer Ridge Mountain Gatlinburg
  • Deer Ridge Mountain Resort Gatlinburg
  • Deer Ridge Mountain Resort Condominium resort
  • Deer Ridge Mountain Resort Condominium resort Gatlinburg

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.