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Cabaña completa

Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Hospedaje familiar cerca de Río Little Pigeon

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Galería de fotos de Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Smart TV, chimenea, videojuegos y reproductor de DVD
Alberca techada y alberca climatizada
Terraza o patio
Exterior
Interior

Opiniones

9.4 de 10,
Excepcional

Cabaña completa

3 habitaciones3 baños10 personas3300 pies cuadrados

Servicios principales

  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratuito

Explora la zona

Ver en el mapa
Gatlinburg, TN
  • Place, Parque Mills
    ‪4 min en auto‬
  • Place, Morning Mist Village
    ‪4 min en auto‬
  • Place, Rocky Top Sports World
    ‪5 min en auto‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min en auto‬

Opciones de habitación

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Margaritaville Resort Gatlinburg

Centro de Gatlinburg
  • Alberca
  • Tina de hidromasaje
  • Spa
  • Alberca infantil
4.8 de 5, Excepcional, 2,024 opiniones
$239 por noche
El precio actual es de $269
8 jun. - 9 jun.
Total con impuestos y cargos
Margaritaville Resort Gatlinburg

Información de la zona

Gatlinburg

En Gatlinburg .Lugares de interés como Morning Mist Village y Parque Mills se encuentran a 5 km de esta cabaña. Capilla en Honeymoon Hills y Rocky Top Sports World se ubican a 5 km.
Ver más cabañas en renta en GatlinburgSe abrirá en una nueva ventana

Qué hay cerca

  • Parque Mills - A 4 min en auto - 3.8 km
  • Morning Mist Village - A 4 min en auto - 3.8 km
  • Rocky Top Sports World - A 5 min en auto - 4.8 km
  • Iglesia Chapel in the Glen - A 6 min en auto - 5.1 km
  • Capilla en Honeymoon Hills - A 7 min en auto - 5.4 km

Medios de transporte

  • Alcoa - Aeropuerto de Knoxville (TYS) - 70 min en auto

Restaurantes

  • ‪Southern Comfort - Westgate Resort - ‬A 16 min en auto
  • McDonald's
  • ‪Three Jimmy's Good Time Eatery - ‬A 8 min en auto
  • ‪Little House of Pancakes - ‬A 11 min en auto
  • ‪Flapjack's Pancake Cabin - ‬A 14 min en auto

Información de la propiedad

Todo el hospedaje

Tendrás la cabaña completa para ti y las personas que te acompañen.

Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Hospedaje familiar cerca de Río Little Pigeon
Esta cabaña ofrece a sus huéspedes parque acuático, alberca techada y tina de hidromasaje. Con sala de fitness, asadores y sala de juegos o videojuegos, no te faltará nada en esta cabaña, que es una propiedad para familias.

Toma en cuenta que no se permite fumar en esta cabaña en Gatlinburg.

  • 1 habitación
  • Lavandería
  • Servicios de concierge
  • Sala de juegos o videojuegos
  • Asador
  • Elevador
  • No se permite fumar en la propiedad
Los habitaciones de esta cabaña disponen de aire acondicionado, alberca privada y chimenea. Las habitaciones tienen balcón. El mobiliario se compone de comedor y isla de cocina. La cocina está equipada con refrigerador, parrilla de estufa, microondas y área de comedor independiente. Los baños están equipados con regadera.

Esta cabaña en Gatlinburg ofrece acceso a wifi gratis con una velocidad de 50+ Mbps. Hay disponible Smart TV con reproductor de DVD. Las habitaciones también incluyen cafetera y tetera y tabla de planchar con plancha.

Propiedades similares

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The Resort at Governor's Crossing
Cruce del Gobernador
  • Alberca
  • Tina de hidromasaje
  • Alberca infantil
  • Tobogán acuático
4.5 de 5, Magnífico, 1,818 opiniones
The Resort at Governor's Crossing

Servicios de la propiedad

Ski

  • Cerca de las pistas de ski

Alberca/spa

  • Alberca climatizada
  • Alberca privada
  • Alberca techada
  • Masajes
  • Tina de hidromasaje

Internet

  • Disponible en la cabaña: wifi gratis

Estacionamiento y transporte

  • Estacionamiento en la propiedad

Cocina

  • Cafetera y tetera
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • Mesas
  • Servicio de chef

Habitaciones

  • 3 habitaciones
  • Se proporcionan sábanas

Baño

  • 3 baños
  • Regadera
  • Se ofrecen toallas
  • Tina

Áreas comunes para sentarse

  • Área de comedor independiente
  • Chimenea
  • Mesa
  • Sala de estar

Entretenimiento

  • Juegos
  • Reproductor de DVD
  • Smart TV con canales de cable/satelitales
  • Videojuegos

Espacios exteriores

  • Asador
  • Balcón

Lavandería

  • Lavadora
  • Lavandería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Elevador
  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Plancha y tabla de planchar
  • Servicios de concierge
  • Teléfono

Aspectos destacados de la ubicación

  • Cerca de un centro comercial outlet
  • Cerca de un hospital
  • Cerca de un zoológico
  • En el campo
  • En la montaña

Actividades

  • Alberca climatizada
  • Gimnasio
  • Parque acuático
  • Sala de juegos o videojuegos
  • Casino en los alrededores
  • Ciclismo de montaña en los alrededores
  • Exploración de cuevas en los alrededores
  • Golf en los alrededores
  • Lugar para nadar en los alrededores
  • Observación de aves en los alrededores
  • Parque temático en los alrededores
  • Paseos a caballo en los alrededores
  • Paseos en trineo en los alrededores
  • Patinaje sobre hielo en los alrededores
  • Pesca en los alrededores
  • Rafting en los alrededores
  • Senderos para caminar o andar en bicicleta en los alrededores
  • Tours ecológicos en los alrededores
  • Tours por bodegas de vino en los alrededores
  • Tubing acuático en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Extintor de incendios
  • Cerradura de alta seguridad

Descripción general

  • Propiedad ubicada en un resort
  • Tamaño de la unidad: 307 metros cuadrados

Políticas

Check-in

Hora de inicio del check-in: 15:00
Check-in sin contacto
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 10:00

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

  • No se aceptan mascotas

Niños y camas adicionales

  • Los niños son bienvenidos.

Eventos

No se permiten eventos

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Es posible que apliquen cargos por persona extra, según la política de la propiedad. Este monto puede variar.
Se puede requerir una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.
    Esta propiedad es administrada por un profesional inmobiliario, quien la ofrece como parte de su profesión o negocio. No se permiten fiestas ni eventos de grupos. Todas las habitaciones de la propiedad están equipadas con detector de monóxido de carbono, extintor de incendios, detector de humo y cerradura de alta seguridad.

Otros nombres de la propiedad

1353-240670

Preguntas frecuentes

¿Qué tan cerca está Sunset Pointe: Pool, Theater, Gameroom, Hot Tub del aeropuerto?

Esta cabaña queda a 72.7 km (70 min en auto) de Alcoa - Aeropuerto de Knoxville (TYS), el aeropuerto popular más cercano a la propiedad.

¿Sunset Pointe: Pool, Theater, Gameroom, Hot Tub tiene servicio de traslado al aeropuerto?

Esta cabaña no ofrece servicio de traslado desde ni hacia el aeropuerto.

¿Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ofrece desayuno incluido?

Esta cabaña no ofrece el desayuno incluido.

¿Hay un casino en Sunset Pointe: Pool, Theater, Gameroom, Hot Tub?

No, no hay casino en esta cabaña.

¿A qué hora es el check-in en Sunset Pointe: Pool, Theater, Gameroom, Hot Tub?

El check-in inicia a las 15:00.

¿Hay estacionamiento gratis en Sunset Pointe: Pool, Theater, Gameroom, Hot Tub?

No hay estacionamiento gratis en esta cabaña.

¿Hay alberca en Sunset Pointe: Pool, Theater, Gameroom, Hot Tub?

Esta cabaña ofrece una alberca techada.

¿Hay un spa en Sunset Pointe: Pool, Theater, Gameroom, Hot Tub?

Esta cabaña no tiene spa, aunque ofrece servicios como masajes.

¿Qué tan cerca está Sunset Pointe: Pool, Theater, Gameroom, Hot Tub del centro de Gatlinburg?

Esta cabaña está a 7.6 km de Gatlinburg.

Opiniones de Sunset Pointe: Pool, Theater, Gameroom, Hot Tub

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 29 de 35 opiniones
Puntuación de 8, es decir, Bueno. Basada en 3 de 35 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 2 de 35 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 35 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 35 opiniones

9.8/10

Limpieza

Opiniones

Opinión verificada

10/10 Excelente

Dianela c.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful Cabin!
Se hospedó 2 noches en agosto de 2025
Opinión verificada

10/10 Excelente

Martha K.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Excellent host, beautiful cabin, very very clean. Host responded immediately to questions. Would come back in a heartbeat!
Se hospedó 7 noches en noviembre de 2025
Opinión de un sitio asociado

8/10 Buena

Lauren V.

Beautiful Cabin

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was absolutely beautiful & close to everything. Only negatives were no shampoo/ conditioner, no seasonings whatsoever including no salt & pepper, and cleaning ppl waiting in driveway 25 min prior to 10am check out.
Opinión de un sitio asociado

10/10 Excelente

Jeanna B.

Cabin charm with a bougie flare!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Sunset Pointe did not "disappoint". Nestled inside the resort community. The cabin and amenities were amazing. Fun for kids and adults. Easy drive and close to everything. The only downside - is that there isn't a view.
Opinión de un sitio asociado

10/10 Excelente

Laura T.

Great experience

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very well kept resort and cabin! First time with Elk Springs and we will definitely return!
Opinión de un sitio asociado

10/10 Excelente

Clara W.

Sunset Pointe

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing experience! Went along with some friends and the cabin was everything imaginable. Only issue is our stay wasn't long enough!
Opinión de un sitio asociado

10/10 Excelente

Oscar C.

Is an Awesome Place!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin !Awesome place to spend time with all your Family and Friends!
Opinión de un sitio asociado

10/10 Excelente

Beautiful cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved it! Family didn’t leave the property the entire weekend. Very clean and had everything we needed.
Opinión de un sitio asociado

10/10 Excelente

Jamie S.

Fun Family Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed our family vacation at Sunset Pointe. The cabin is beautiful and there were so many options for everyone to relax and have fun. Video games and the pool were a hit, along with the theater. We also spent time playing board games and relaxing in the cozy living room. Beds were comfy and the cabin was clean. Had a minor maintenance issue come up but it was addressed quickly. Ants were a bit of a problem, but in the woods, this is not surprising. Would definitely stay again!
Opinión de un sitio asociado

10/10 Excelente

Leslie C.

Gorgeous!!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was wonderful - the amenities, the view, the prompt response from maintenance and property management.
Opinión de un sitio asociado

10/10 Excelente

Talicia H.

Wonderful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin it was very peaceful. We enjoyed our selfs the kids loved everything the pool the games . We will be back
Opinión de un sitio asociado

10/10 Excelente

Josh S.

Amazing cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I really enjoyed the cabin. It had plenty to do for the kids, plenty of sleeping areas, clean, and host was great. The only suggestion is to have more toilet paper and paper towels for guests staying for a week. One roll of paper towels and one roll of toilet paper isn't enough for 10 people for 7 days!
Opinión de un sitio asociado

10/10 Excelente

Shirley J.

Sunset Pointe

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Absolutely loved the cabin. It had everything we wanted for an enjoyable weekend in the Gatlinburg area. The only complaint I would have is there were a few things that didn’t work like they should. Hopefully everything will be checked prior to the next stay.
Opinión verificada

6/10 Aceptable

Creighton R.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Sunset point

Good for the most part. The ac unit doesn't heat the unit good and the tv in the theater room doesn't work right
Se hospedó 3 noches en febrero de 2025
Opinión de un sitio asociado

10/10 Excelente

Elizabeth M.

Exceeded expectations!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family picked this location to celebrate a 40th birthday. We loved and used every amenity the house offered: the pool and hot tub were the kids favorites followed by the games and theatre room! It was a short ride to get to downtown Gatlinburg which was wonderful! The neighborhood was very clean and the family enjoyed taking walks throughout the day , we even got to see a mom and two baby bears on one of our walks. Would come back again for sure! The house was picturesque!
Opinión de un sitio asociado

10/10 Excelente

Steve K.

The Greatest Place Ever

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been to the Smoky Mountains a dozen times or more. Sunset pointe in Elk Springs was by far the nicest, most luxurious, cleanest cabin we’ve ever stayed in! Everything from the staff being helpful when I had questions, to the owners sending us a personal gift was spectacular. It will actually be the only place we call from now on! The location being up the mountain yet so easy to get to Gatlinburg was absolutely perfect.
Opinión de un sitio asociado

10/10 Excelente

Ann D.

Wonderful family trip.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was beautiful. The cabin had everything you could need or want for a family vacation. Kids loved the pool. But it was a little cold for the adults. But hot tub was great fun. Theater room was amazing. We all loved watching movies there. Definitely would do it again.
Opinión de un sitio asociado

10/10 Excelente

Cristie D.

Best Cabin We've Stayed In!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Renting a cabin in the Smokies has become an annual tradition for our family and friends for Spring Break. We have rented several over the years and this one is by far the best we've stayed in! The cabin was convenient to both Gatlinburg and Pigeon Forge/Sevierville. It was spacious and VERY CLEAN! The kitchen was the best and well-stocked with items for cooking. The cabin overall, and the items in it, were in good repair. The kids and adults alike enjoyed the recreational amenities and areas at the cabin. Finally, the wifi was reliable - all the adults had to hop online and work a little while we were there and not one of us had any issues with connectivity. Overall, 10/10...we'd stay here again in a heartbeat!
Opinión de un sitio asociado

6/10 Aceptable

Holly M.

Sunset Pointe Review

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall the stay was enjoyable. The cabin was really cool with all the added amenities (movie room, pool, pool table, etc.) Customer service was helpful. However we stayed on a very cold weekend and one morning woke up to the cabin being 49 degrees and the kitchen sink pipe froze. Something needs to be done about the insulation for extreme Temps because that made a lot of the day unbearable until the sun helped warm up the cabin. Other than the temp, we would return but probably not in winter or summer where the Temps can be extreme. Would be very enjoyable in a more mild season.
Opinión de un sitio asociado

10/10 Excelente

Matthew J.

Absolutely stunning cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First of all let me say that this cabin was absolutely wonderful.. I purchased the cabin so family members could come down and enjoy a wonderful weekend celebrating my daughter’s 7th birthday in the beautiful smoky mountains. I really wish we could’ve got to stay longer because 3 days wasn’t enough. I will most definitely be renting again... BUT if I may add a suggestion.. We really need some blinds on those big windows in the living room. The sun drilled all of us as we was trying to watch the basketball game and it made it very difficult to enjoy the living area during the day. Other than that we have absolutely no complains.
Opinión de un sitio asociado

10/10 Excelente

Ashley D.

Completely Satisfied

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Upon arrival we were just in awe of the cabin and how beautiful it was. The beds were comfortable, the rooms were spacious and the bathrooms were spacious too. The game room was everything we were looking for. The hot tub was great for cold weather because it was tucked under the 2nd level porch and surrounded by walls. It was in the perfect place to watch the snowfall but also be warm and cozy. The pool was a little cool even though it was inside but that's only because it was chilly outside I feel. Our second day in the cabin a lady with Elk River Resorts called just to make sure everything went well with check in and to make sure we were happy with the cabin so far. Overall, we would definitely rent this cabin again and recommend it to anyone else.
Se hospedó 4 noches en febrero de 2023
Opinión verificada

10/10 Excelente

Lisa L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful cabin!

We absolutely loved our stay at Sunset Pointe. This cabin is BEAUTIFUL! The design and decor is perfect and so well thought out. The pool is small (which the pictures show), but is very pretty and our three kids didn’t seem to mind the size at all. They spent hours in there and had the best time. We loved the garage doors in both the kitchen and pool area. Cooking in the kitchen with the door open gave it such an open air feel. The garage door was awesome for the pool too. The kids would often swim in the evening after all of our daytime activities. It was great that the adults could sit outside by the fireplace and watch the kids swimming at the same time. The indoor feature of the pool was also great on our rainy day. The theater room was so cool, we had an awesome movie night. The arcade games were great too. When we first arrived our kids were amazed with everything and squealing with excitement. They all said this was the best house ever. Everything was also very clean and the beds were comfortable. We would definitely stay here again!
Se hospedó 6 noches en junio de 2023
Opinión de un sitio asociado

10/10 Excelente

Edward P LaFrance J.

Our stay at Sunset Point

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was absolutely stunning! Everything inside was in excellent condition except for the wooden tub. We couldn’t use it due to a recent repair. But everything else was in pristine condition. We utilized everything the cabin had to offer. Watched the Super Bowl in the theater. That was just one of the highlights of our stay. The kitchen was 10 out of ten. We were able to cook with that access door to the porch open, with a nice breeze coming into the kitchen. Relaxed in the living room and down stairs jacuzzi room. Enjoyed the hot tub, pool table and gaming room. Access to the super market, liqueur store was quick and easy. They were less than 3 miles away. Down town Gatlinburg was a quick drive as well. You have to check it out during your stay! Even with out the tub, which the lady wasn’t happy about, I rate it 5 stars. We will be back many more times. Thank you for renting to us!
Opinión verificada

8/10 Buena

Amber L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Luxurious & spacious

I wish I could give 5 stars but I had to give 4 stars instead. However the home & location were both beautiful. Cons: - The first floor wooden tub, (which is the only tub on the main level) was under under repair & unusable our entire stay. This was a key point in booking this cabin against some other cabins we were comparing. A main level tub was a must for us for mobility reasons. - We were texted at 1pm, the day of our check in, that our cabin would not be ready at 3. They estimated it would be ready at 4. At 4:15 we received the code to the front door & made our way to the cabin. After driving all day this is not what you want to hear. - You sign a waiver (after booking) that states you do not get compensation for missing/unusable amenities or get a late check out if you are forced to accept a late check in, which is not very fair. However everything else was great. Our daughter loved the pool. We all enjoyed the various arcade games they have including the pool table. The theater room was perfect & made you feel like you were in a high end movie theater. All the beds were very comfortable. The pool & the hot tub were clean & enjoyable. I wish the pool could have been a little warmer but my daughter didn't mind. Even though the tub on the main floor was unusable there are still 2 full bathrooms equipped with spacious walk in showers on the main floor & another full bath with a beautiful copper tub upstairs.
Se hospedó 4 noches en julio de 2023
Opinión de un sitio asociado

2/10 Terrible

A guest from Evington, VA

Disappointing Beauty

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First off let me say we love Elk Springs and there properties, as this was our 3rd booking with them. Sunset Pointe is an amazing Cabin with everything you could ask for and more. This review is more about lack of consideration from maintenance and customer service. Upon arrival to Cabin there was an awful smell in the Bunk room full bath. I reached out to customer service and they said they’d send maintenance tomorrow as it was late. The smell I identified was a decay like something died in the walls. Maintenance came and said same thing and put an ozone machine in bathroom. It didn’t help at all. The smell continues to get worse throughout our stay and I again reached out to customer service to see if they would help us out with rental in some way, shape or form. They just continue to tell me if it’s under review. I can say most people wouldn’t be happy paying $3k for 4 nights and dealing with half the downstairs smelling like rotting mice. I am very disappointed in this experience, and sure hope they make it up to us. If it was for my son being a trooper and dealing with the smell we would’ve been short a bedroom. Terrible service this trip and sure hope someone makes this right.

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