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Margaritaville Resort Gatlinburg

3.0 star property
3-star hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Margaritaville Resort Gatlinburg

Lobby
Seasonal outdoor pool
Lobby
View from property
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
539 Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪1 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪1 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.At this Downtown Gatlinburg hotel, you'll be well placed to visit Ripley's Aquarium of the Smokies and Anakeesta, both steps away. Traffic Light #5 and Traffic Light #3 are also within half a mile (1 km).

What's nearby

  • Anakeesta - 1 min walk - 0.0 miles
  • Ripley's Aquarium of the Smokies - 1 min walk - 0.1 miles
  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Gatlinburg Convention Center - 10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Pancake Pantry - ‬4 min walk
  • ‪Ole Red - ‬2 min walk
  • ‪Subway - ‬3 min walk

About this property

Margaritaville Resort Gatlinburg

3-star hotel near Ripley's Aquarium of the Smokies
Margaritaville Resort Gatlinburg offers its guests a hot tub and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Margaritaville Resort Gatlinburg also features spa services, a garden, and a picnic area. Free self parking is available.
  • 112 guestrooms or units
  • 2 levels
  • 10 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Margaritaville Resort Gatlinburg offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Crib

Bathroom

  • Free toiletries
  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Twin
Best Western Twin Islands
Best Western Twin Islands Gatlinburg
Best Western Twin Islands Motel
Best Western Twin Islands Motel Gatlinburg
Twin Islands
Twin Islands Best Western
Best Western Gatlinburg
Best Western Hotel Gatlinburg
Best Western Twin Islands Hotel Gatlinburg
Gatlinburg Best Western
Margaritaville Gatlinburg
Margaritaville Resort Gatlinburg Hotel
Margaritaville Resort Gatlinburg Gatlinburg
Margaritaville Resort Gatlinburg Hotel Gatlinburg

Frequently asked questions

How close is Margaritaville Resort Gatlinburg to the airport?

Margaritaville Resort Gatlinburg is 43.8 mi (68-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Margaritaville Resort Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Margaritaville Resort Gatlinburg.

Does Margaritaville Resort Gatlinburg offer free breakfast?

Yes, Margaritaville Resort Gatlinburg offers free breakfast.

Is there a casino at Margaritaville Resort Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Margaritaville Resort Gatlinburg?

Check-in begins at 2 PM.

Is there free parking at Margaritaville Resort Gatlinburg?

This hotel offers free self parking.

Does Margaritaville Resort Gatlinburg have a pool?

Margaritaville Resort Gatlinburg features a seasonal outdoor pool.

Does Margaritaville Resort Gatlinburg have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Margaritaville Resort Gatlinburg to downtown Gatlinburg?

Margaritaville Resort Gatlinburg is 0.3 mi away from Gatlinburg.

Margaritaville Resort Gatlinburg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 333 out of 992 reviews
Rating 8 - Good. 415 out of 992 reviews
Rating 6 - Okay. 160 out of 992 reviews
Rating 4 - Poor. 55 out of 992 reviews
Rating 2 - Terrible. 29 out of 992 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

kim, Sylacauga, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, convenient hotel

We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge

4/10 Poor

GEORGE

Disliked: Staff & service, property conditions & facilities
2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced!

2/10 Terrible

Terrance

Disliked: Staff & service, property conditions & facilities, room comfort

Convenient to downtown but very small room.

This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Hector

Liked: Room comfort
Disliked: Property conditions & facilities

Family get-a-way

For the price we paid, I was expecting more.

8/10 Good

Joey, Hattiesburg, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, walking distance to everything!

We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent!

10/10 Excellent

Muffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

Great place we always stay here when we go to gatlinburg

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great office staff

Close to all food places and shopping and water view

8/10 Good

Bill, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks.

8/10 Good

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy stay

10/10 Excellent

Donna, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Gatlinburg

Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast.

10/10 Excellent

L, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to all shops in Gatlinburg.

Everything was great. Sad to hear closing the end of November.

8/10 Good

David William, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Brenda, Lexington, SC, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location !

When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again.

6/10 Okay

Bob, Fishers, IN

Liked: Cleanliness, staff & service

Throwback room

Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Best Western-Wonderful

Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that.

6/10 Okay

Patricia, US

Convenient location

Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast.

6/10 Okay

Margot, US

Liked: Staff & service

Expected a nice view, but got trash cans instead.

Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveler

Liked: Staff & service
Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places.

8/10 Good

Steven, US

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience and cleanliness

Room was clean. Great location to walk to the strip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort