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4.3 out of 5

"The property was well kept. Also, the rooms and breakfast were really nice. Everything was above expextations given such an affordable price. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star hotel near Riverpark Shopping Center

City center stay

You'll find Vineyard Farmers Market and Fashion Fair Mall within 3 miles (5 km) of this hotel. California State University Fresno and Save Mart Center are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, flat-screen TVs

The individually decorated guestrooms offer free WiFi, free wired Internet, and free local calls. Other amenities include sitting areas, refrigerators, and flat-screen TVs with cable channels.

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$75* Per night/room Jan 18 - Jan 19

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Theme Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

San Joaquin Hotel SureStay Collection by Best Western ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Joaquin Hotel SureStay Collection by Best Western

Everyone (8) Couples (2) Family (3)
2 out of 5
Room not very clean, took 20 minutes to check in, room keys had to be recoded twice, large gap under room door to outside. Guests not wearing masks near other rooms coughing all over as walking near other rooms. Needs a facelift.

Posted by , from Madera, CA on Dec 24, 2020

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5 out of 5
The property was well kept. Also, the rooms and breakfast were really nice. Everything was above expextations given such an affordable price.

Posted by on Feb 12, 2020

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4 out of 5

Posted by on Oct 24, 2019

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5 out of 5
Beautiful, great location for North-West Fresno. Smaller size is something I enjoy

Posted by on Aug 27, 2019

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4 out of 5

Posted by on Jun 27, 2019

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5 out of 5
Great staff and location. We love the recommendations for dining.

Posted by on Apr 23, 2019

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4 out of 5

Posted by on Apr 15, 2019

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5 out of 5
I always stay here when I come to Fresno. I’ve never been disappointed. Great place, for a great price!

Posted by on Mar 24, 2019

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5 out of 5
Overall a very nice hotel. Really liked the orange trees around the property

Posted by on Mar 14, 2019

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4 out of 5

Generously sized suites for a reasonable price

Location: Many good restaurants nearby on Shaw Ave.
Our room was comfortable and spacious, with a full kitchenette.

Posted by on Aug 25, 2018

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About the San Joaquin Hotel SureStay Collection by Best Western

Location 1309 W Shaw Ave, Fresno, CA 93711

Property Features

San Joaquin Hotel SureStay Collection by Best Western offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly San Joaquin Hotel SureStay Collection by Best Western also features a garden, coffee/tea in a common area, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Fresno hotel.

  • 69 guestrooms or units
  • 3 levels
  • 2 buildings
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Fresno Yosemite Intl. Airport (FAT) (16.2 km / 10 mi)
  • Parking: Free self parking

Room Amenities

San Joaquin Hotel SureStay Collection by Best Western offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Fresno hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Joaquin
  • San Joaquin Hotel
  • San Joaquin Hotel Fresno
  • San Joaquin Suite Fresno
  • Hotel San Joaquin Suite
  • San Joaquin Hotel
  • Joaquin Surestay Collection By
  • San Joaquin Hotel SureStay Collection by Best Western Hotel
  • San Joaquin Hotel SureStay Collection by Best Western Fresno

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.