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"The customer service was excellent and very clean, very friendly and made myself feel secure " More

By a verified traveler on Thu 03 Sep 2020

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Hotel Description

Enjoy the free WiFi at this Fresno hotel

In Fresno

Within 2 miles (3 km) of this Fresno hotel, you'll find Vineyard Farmers Market and Fashion Fair Mall. Fresno Art Museum and St. James' Anglican Cathedral are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fresno City Inn ratings based on 12 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fresno City Inn

Everyone (11)
1 out of 5

Posted by on Aug 29, 2023

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Comment from Hotel Management

Sep 20, 2023 by Manager

Hello angela, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

5 out of 5
The customer service was excellent and very clean, very friendly and made myself feel secure

Posted by , from Fresno on Sep 3, 2020

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Comment from Hotel Management

Sep 4, 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

1 out of 5

Posted by on Jul 8, 2020

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Comment from Hotel Management

Jul 10, 2020 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

2 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 6, 2020 by Manager

Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

3 out of 5

Room has opportunities

Found two opportunities in the hotel, the first is that the air conditioning on the hotel was not working good and had very hard time with the room temperature, other one is the cleanness of the room can be significantly improved.

Posted by , from México on Aug 8, 2016

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2 out of 5

Not for families

The grounds of the hotel were dirty. The people that hung around outside were frightening. We saw drug use and drug deals and possibly prostitutes as well. There was dog feces all in the grass outside the buildings, old and new. The rooms, however, were really nice!

Posted by , from palm desert California on May 24, 2016

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3 out of 5

Great price terrible neighborhood

Great price terrible neighborhood. A lot of riffraff hanging around the front door to the building we stayed in. Sitting on the steps milling around smoking cigarettes drug deals. A lot of riffraff hanging around the front door to the building we stayed in. Sitting on the steps milling around smoking cigarettes drug deals. Our bathroom sink stopped up. They came to look at it and see if they would be back to fix it and never came back. It was rainy and cold and the heater did not work as it was set to be on air conditioning and they wouldn't change it. Would not recommend.

Posted by , from ca on Apr 11, 2016

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2 out of 5

I can't recommend this location of Red Roof motel

Location: Walmart was across the street, which was convenient.
No towels in the room, trash all over the ground outside.

Posted by on Aug 5, 2015

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2 out of 5
Pros: The staff was quite pleasant!
Cons: Not allow dogs. I have never been to hotel where they are allowed. But, I haven't been traveling that much, so I do don't know if this is the norm.
Location: It was not the best. We were there for a funeral not for entertainment.
Room was next to noisy dog barking and musty odor. We asked to be moved and second room was better. The problem there was the water faucet in the bathbroom. It was semi-clogged. My husband took off filter and nothing but orange water came out. Sure it was due to bad pipes. Needless to say we had to use our bottled water for brushing teeth and face.

Posted by , from Central California on Mar 24, 2015

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1 out of 5

Hotel was ok, staff were idiots.

Pros: NOTHING
Cons: Everything needs to improve... customer service, paint the walls, replace the carpets, replace the drapes, and sweep the parking lot.
Location: Not a good neighborhood, lots of shady characters, do not venture out at night on foot!
I tend to give everyone and everything some lead way with regards to reviews, but this hotel and the staff who ran this hotel got to me. To begin with, I waited 15 minutes before being able to check in... as there was a dispute with the customer in front of me. When it came my time to check in, I was told my room was not ready... fine, I can wait. After a few calls, I was given a room. The hotel clerk asked for my credit, it was for incidentals, he said. Fine, this was normal. The hotel itself is old, the carpet is old, the walls needs new paint and the drapes are falling apart. Fine, I am here to sleep only. The towels are paper thin and they only gave me too, the next morning, I had to run down to the front desk and trade in my towels for new ones, which again was ok with me. Here is where the issues begin, when I got home, I got a charge for my room. A room, I thought was already paid for thru Travelocity! I will save the details, but only after 2 weeks and many, many, many phone calls was the charge taken off. Save yourself the headache, DO NOT Stay here!

Posted by , from Sacramento on Dec 9, 2014

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Property Features

Fresno City Inn offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Free self parking is available. This Fresno hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • 3 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: Fresno Station (7 km / 4.4 mi)
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Fresno City Inn offers 132 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fresno Red Roof Inn
  • Red Roof Inn Fresno
  • Econo Lodge Hotel Fresno
  • Red Roof Inn Yosemite Gateway
  • Red Roof Inn Yosemite Gateway Hotel
  • Red Roof Inn Yosemite Gateway Hotel Fresno
  • Yosemite Gateway
  • Red Roof Inn Fresno Yosemite Gateway Hotel
  • Red Roof Fresno Yosemite Gateway
  • Red Roof Yosemite Gateway
  • Econo Lodge Fresno
  • Rodeway Inn Hotel Fresno
  • Rodeway Inn Fresno

You should know

  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.