See all properties
Save

Mercure Hotel Kaiserhof Frankfurt City Center

4.5 star property
4.5-star luxury hotel near Frankfurt Trade Fair

Choose dates to view prices

Mercure Hotel Kaiserhof Frankfurt City Center

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Lobby
Exterior
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Interior entrance

Overview of Mercure Hotel Kaiserhof Frankfurt City Center

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
Kaiserstr. 62, Frankfurt, HE, 60329
  • Popular LocationFrankfurt Christmas Market14 min walk
  • Popular LocationSkyline Plaza14 min walk
  • Popular LocationMyZeil18 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)19 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Privilege, Suite, 1 Double Bed

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Privilege, Twin Room, Multiple Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Frankfurt - Alte Oper, an IHG Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (532)
The price is $94
per night
$105 total
includes taxes & fees
May 4 - May 5
Holiday Inn Frankfurt - Alte Oper, an IHG Hotel

About the neighborhood

Frankfurt

Heart of Frankfurt.Within a 15-minute walk of this Bahnhofsviertel hotel, you'll find Main Tower and Frankfurt Christmas Market. Kaiserstrasse and Financial District are also within half a mile (1 km).

What's nearby

  • Main Tower - 10 min walk
  • Frankfurt Christmas Market - 14 min walk
  • Alte Oper - 14 min walk
  • Skyline Plaza - 14 min walk
  • MyZeil - 18 min walk

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 20 min drive

Restaurants

  • Der Fette Bulle - 1 min walk
  • Starbucks - 1 min walk
  • Mosel-Eck - 2 min walk
  • Kakadu - 1 min walk
  • eatDOORI - 1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

4.5-star luxury hotel near Frankfurt Trade Fair
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the luxury Mercure Hotel Kaiserhof Frankfurt City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Hotel Kaiserhof Frankfurt City Center was completed in April 2018.

Smoking is allowed in designated areas at this 4.5-star Frankfurt hotel.

  • 1 building
  • 106 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1980
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Mercure Hotel Kaiserhof Frankfurt City Center offers 106 accommodations with tablet computers and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Farsi, German, Italian, Spanish, Turkish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

How close is Mercure Hotel Kaiserhof Frankfurt City Center to the airport?

Mercure Hotel Kaiserhof Frankfurt City Center is 8.3 mi (20-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on May 18, 2024 start from $72.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Kaiserhof Frankfurt City Center have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Kaiserhof Frankfurt City Center.

Does Mercure Hotel Kaiserhof Frankfurt City Center offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Kaiserhof Frankfurt City Center, but buffet breakfast is offered for a fee of EUR 23 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Hotel Kaiserhof Frankfurt City Center?

No, there is no casino at this hotel, but Casino Bad Homburg (17-min drive) is nearby.

What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Mercure Hotel Kaiserhof Frankfurt City Center?

Free parking is not available at this hotel. Self parking is available for EUR 22 per day.

Does Mercure Hotel Kaiserhof Frankfurt City Center have a pool?

Mercure Hotel Kaiserhof Frankfurt City Center does not have a pool.

Does Mercure Hotel Kaiserhof Frankfurt City Center have a restaurant?

Mercure Hotel Kaiserhof Frankfurt City Center is home to Executive Lounge, which features happy hour.

Does Mercure Hotel Kaiserhof Frankfurt City Center have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Kaiserhof Frankfurt City Center to downtown Frankfurt?

Mercure Hotel Kaiserhof Frankfurt City Center is 0.7 mi away from Frankfurt.

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 307 out of 1002 reviews" "
Rating 8 - Good. 445 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Nov 2023

6/10 Okay

Prudence A.

Traveled with family
Liked: Staff & service
Front desk & dining room staff were lovely. Breakfast was fantastic. Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag. The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off. The AC/Heating didn't work in our room. Overall it was quiet and felt safe.
Stayed 2 nights in Nov 2023

8/10 Good

Hong Jian

Liked: Staff & service, amenities, property conditions & facilities
I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay.
Stayed 4 nights in Oct 2023

2/10 Terrible

Yuki

Disliked: Staff & service

10/10 Excellent

Tracey Patricia Ruby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Frankfurt.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

sam

Stayed 1 night in Oct 2023

10/10 Excellent

Gavin

Stayed 1 night in Sep 2023