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Hotel Description

Family-friendly 5-star hotel near Palmengarten

Central Frankfurt getaway

Within a 10-minute walk of this Innenstadt hotel, you'll find Maintower and Romerberg. Alte Oper and Zeil Shopping District are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and a 24-hour health club are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Soaking tubs, free WiFi

The 303 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include deep soaking bathtubs, sitting areas, and LCD TVs with cable channels.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$189* Per night/room Nov 21 - Nov 22

Deluxe Room (Grand)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Steigenberger Frankfurter Hof

Location Am Kaiserplatz, Frankfurt, HE 60311

Renovations + Closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Steigenberger Frankfurter Hof offers its guests a full-service spa and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 13735 square feet (1276 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the luxury Steigenberger Frankfurter Hof. Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

  • 1 building
  • 303 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 coffee shops
  • 13735 sq ft of conference space
  • 1276 sq m of conference space
  • Built in 1872
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (14.3 km / 8.9 mi)
  • Train station: Frankfurt (Main) Central Station (1.3 km / 0.8 mi)
  • Metro station: Willy Brandt Platz U-Bahn (0.2 km / 0.1 mi)

Room Amenities

Steigenberger Frankfurter Hof offers 303 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Steigenberger Frankfurter Hof has 3 restaurants serving lunch and dinner.

Restaurant Français - This restaurant specializes in French cuisine. 1-star Michelin rating. Open select days.

Oscar's - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Autorenbar - This bar serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

  • Golfing nearby

Spa Services

THE SPA Frankfurter Hof has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Enhanced food service safety measures are in place.The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 38 per person (approximately)
  • Nearby parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurter Hof
  • Frankfurter Hof Steigenberger
  • Frankfurter Steigenberger Hof
  • Steigenberger Frankfurter
  • Steigenberger Frankfurter Hof
  • Steigenberger Hof
  • Steigenberger Hof Hotel
  • Steigenberger Hof Hotel Frankfurter
  • Steigenberger Frankfurter Hof Frankfurt
  • Steigenberger Frankfurter Hof Hotel Frankfurt
  • Steigenberger Frankfurter Hof Hotel
  • Steigenberger Frankfurter Hof Hotel
  • Steigenberger Frankfurter Hof Frankfurt
  • Steigenberger Frankfurter Hof Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.