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4.4 out of 5

"Lovely and convenient with helpful and friendly staff. " More

By a verified traveler on Sat 24 Dec 2022

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Hotel Description

4-star family-friendly hotel near Gateway Gardens, connected to the airport

Frankfurt Airport Area stay

With a stay at this Frankfurt Airport Area hotel, you'll be within 2 miles (3 km) of Gateway Gardens and 9 miles (15 km) of Deutsche Bank Park. Also within 9 miles (15 km) are Staedel Museum and Frankfurt Christmas Market.

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Families will appreciate the onsite laundry facilities and babysitting. Enjoy the sauna and perks like free WiFi.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$154* Per night/room Mar 4 - Mar 5

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sheraton Frankfurt Airport Hotel & Conference Center ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Frankfurt Airport Hotel & Conference Center

Everyone (11) Couples (4) Family (7)
4 out of 5
Was good

Posted by on Jan 13, 2023

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5 out of 5
Lovely and convenient with helpful and friendly staff.

Posted by on Dec 24, 2022

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5 out of 5

Posted by , from MIAMI on Oct 28, 2022

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5 out of 5

Posted by on Oct 17, 2022

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4 out of 5

Posted by , from OLDSMAR on Oct 7, 2022

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5 out of 5
Great staff and location!

Posted by on Sep 15, 2022

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2 out of 5
Don't expect ice from any of the machines-checked 3 floors and none were working. Toilet would only sporadically flush. Expected more from an upscale hotel.

Posted by , from Savannah on Jul 14, 2022

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5 out of 5

Posted by on May 7, 2022

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5 out of 5
Staff is extremely helpful. Room was very clean and well maintained. Bathroom walk-in shower was fantastic. It was very quiet in spite of being within view of several gates of Terminal 1. Airport shuttle to terminal 2 is very easy to get to and operates around the clock. Made it easy to check-in at 0630 in the morning for our return trip back to the United States.

Posted by , from Harker Heights on Apr 29, 2022

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Comment from Hotel Management

Apr 30, 2022 by Guest Relation

Dear Nicholas, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

4 out of 5
Not good signage/directions

Posted by on Apr 19, 2022

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Comment from Hotel Management

Apr 25, 2022 by Guest Relation

Dear Doug, thank you for having chosen the Sheraton Frankfurt Airport Hotel for your stay. We appreciate your positive feedback and that you took the time to share this with us. We hope that you will visit us again soon. Kind regards Your Guest Relation Team

About the Sheraton Frankfurt Airport Hotel & Conference Center

Location Flughafen Terminal 1, Frankfurt, HE 60549

Property Features

Sheraton Frankfurt Airport Hotel & Conference Center offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13412 square feet (1246 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Sheraton Frankfurt Airport Hotel & Conference Center. Parking is available for a fee. This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 779 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 13412 sq ft of conference space
  • 1246 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Frankfurt (Main) Airport Station (6 km / 3.8 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Frankfurt Airport Hotel & Conference Center offers 779 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery Kitchen & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per stay
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 6
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 15
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wired Internet: EUR 9 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: EUR 9 per 24-hour period (rates may vary)
  • Covered self parking fee: EUR 39 per day
  • Covered extended parking fee: EUR 234 per week
  • Pet fee: EUR 40 per pet, per stay
  • Rollaway bed fee: EUR 75.0 per night
  • Hosted evening meal: EUR 00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Airport Hotel
  • Frankfurt Airport Hotel Sheraton
  • Frankfurt Airport Sheraton
  • Frankfurt Airport Sheraton Hotel
  • Hotel Frankfurt Airport Sheraton
  • Hotel Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport
  • Sheraton Frankfurt Airport Hotel
  • Sheraton Hotel Frankfurt Airport
  • Frankfurt Sheraton
  • Sheraton Frankfurt Airport Hotel And Conference Center
  • Sheraton Frankfurt Airport Hotel Frankfurt
  • Sheraton Frankfurt Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Hotel
  • Sheraton Frankfurt Airport Hotel & Conference Center Frankfurt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.