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"I was greeted with 2 fire trucks & lots of people at the front of the building just hanging out. Out of exhaustion & in an emergency due to me had been driving for 15 hrs, I checked in & was told something was going on with the elevator but everything would be good. Another guest stated that the elevator was on fire, & it was a great day for us all because we all would be getting huge discounts as she just did. I asked the attendant did I need to rebook elsewhere? She stated “NO”, everything is all good, the elevator was having issues. I then told the attendant that I had just previously had a surgery on my knee, & I could not climb many stairs. She told me that the only room they had available was on the second floor. So I took the room out of exhaustion & I limited choices. Walking to the room, through smoke filled halls & closed hall entry doors the room was just not as the photos gave from initial booking. We opened the door to a nice sized chunk of ceramic tile cracked at the entryway as we entered the room. The carpet in the room was so dirty by the time I left my socks were filthy as if I had been walking outside. The toilet leaned from side to side when sitting. Cigarette burn on the toilet. The toiletries that was supposed to be provided the body wash etc empty and the teas were not provided I had to call down to receive them. Wall heater was making a cracking sound but we needed the heat Bathroom was disgustingly moldy, smelt OLD in room. Towel rack was broken"

"Staff was friendly. Price was great. Rooms were clean. Breakfast didn’t have many options, but that was ok for us. Will stay again."

"This is the best BW we’ve stayed at. Staff are very friendly. Hotel rooms are spotless. Breakfast area are is very clean & well looked after. Food offerings have a good selection to send you on your way."

"The hotel was comfortable and a good choice. Only problem is when I called the person I spoke to was rude and hung up on me as I was asking a follow up question. Besides that, my experience was good. The breakfast was pretty good."

"From the moment checking in to checking out the staff was friendly and helpful. We are looking to book again next year."

"Older hotel. My room had a lot of weird angles. No microwave in the room. Walls seemed thin could hear neighbor tv/conversations."