Book Hotels in Florencia, Costa Rica from $26

Top notch service. From day one until check-out. Every staff member was friendly and professional.

Property is absolutely gorgeous, and is set back from the main road; once you turn off the main road, you have to drive about 10 minutes on a narrow winding road to reach the resort. Makes it very private and exclusive, unlike other hot spring resorts that are right on the main road. But it also makes it much less convenient to go off property for meals and activities. I think the idea is to have a captive experience, where you have all meals and activities on site. They have 28 beautiful thermal baths, of varying temperatures from 88 to 104 degrees. Often times, we were the only ones in the pool that we were in. There is one slide for the kids, short, but fast and a great deal of fun. Most pools stay open until 10 pm, with nice lighting, which is great; we had dinner in the pool one night, at the swim up bar, quite the experience. I would say that the food and drinks are rather expensive, and the food quality is mediocre at best. Ironically, the "local dishes", such as the Casado, were the worst; some of the American continental dishes (BBQ ribs, grilled chicken) were decent, but salads really disappointed, and were very small. Had the most expensive bagel of my life, at $10. But at least it was good, and staff was apologetic about the absurd pricing. Club Rio is a nice amenity on site, takes about 10 min by shuttle to get there, but fun river activities (tubing and kayaking), although it is only a one mile stretch that takes about 15 minutes.

The accommodations and the staff at Rancho Cerra Azul is beyond compare. Highly recommended! The privacy of the individual cabins are spacious and very comfortable. The grounds are beautifully maintained. The on-site restaurant is open air and very tasty. The happy hour is great. But the staff is the true jewel. Very helpful and happy. Pura Vida! Make sure you do the Chocolate Tour. It is just up the road. In resting and informative. Fun! The Arenal waterfall is a must!! Also the Arenal Adventures zip tour is Exhilarating! We loved La Fortuna! Excellent food and shopping.

Place was very clean. Had private transportation you can use around town. Very convenient.

everything was fine. We came in at 1am, they lock the property to had to call to open.

Beautiful environment. Very friendly and professional staff. It is a great place to stay in terms of enjoying the environment away from the urban bustle.