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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly 4-star lodge near Tabacon Hot Springs

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
Game room
Hot springs
4 outdoor pools, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Los Lagos Hot Springs
    ‪19 min walk‬
  • Place, Ecotermales Fortuna
    ‪4 min drive‬
  • Place, Tabacon Hot Springs
    ‪8 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

9.2 out of 10
Wonderful
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

La Fortuna

In La Fortuna .Within 3 miles (5 km) of this La Fortuna lodge, you'll find Ecotermales Fortuna and Ecoglide Arenal Park. Tabacon Hot Springs and Arenal Volcano National Park are also within 3 miles (5 km).
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Los Lagos Hot Springs - 19 min walk - 1.0 mile
  • Baldi Hot Springs - 3 min drive - 1.5 miles
  • Ecotermales Fortuna - 4 min drive - 1.8 miles
  • Tabacon Hot Springs - 8 min drive - 4.4 miles
  • La Fortuna Waterfall - 14 min drive - 5.8 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Shangri-La Gardens - ‬6 min drive
  • ‪Soda La Palma - ‬3 min drive
  • ‪Raúl Castaño - ‬2 min drive
  • ‪Roca di Baldi Sports Bar - ‬3 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly 4-star lodge near Tabacon Hot Springs
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

  • 1 floor
  • 66 guestrooms or units
  • 2 bars or lounges
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Lockers available
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

There are 2 hot springs open between 10:00 AM and 10:00 PM.

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Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

How close is Volcano Lodge Hotel & Thermal Experience to the airport?

Volcano Lodge Hotel & Thermal Experience is 5.5 mi (11-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on Sep 29, 2025 start from $109.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Volcano Lodge Hotel & Thermal Experience have an airport shuttle?

Volcano Lodge Hotel & Thermal Experience offers an airport shuttle.

Does Volcano Lodge Hotel & Thermal Experience offer free breakfast?

Volcano Lodge Hotel & Thermal Experience offers free full breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Volcano Lodge Hotel & Thermal Experience?

No, there is no casino at this lodge.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM.

Is there free parking at Volcano Lodge Hotel & Thermal Experience?

This lodge offers free self parking.

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Volcano Lodge Hotel & Thermal Experience features 4 outdoor pools and a children's pool.

Does Volcano Lodge Hotel & Thermal Experience have a restaurant?

Volcano Lodge Hotel & Thermal Experience is home to Restaurante Sura, which features happy hour.

Does Volcano Lodge Hotel & Thermal Experience have a spa?

There are no spa services available at this lodge.

How close is Volcano Lodge Hotel & Thermal Experience to downtown La Fortuna?

Volcano Lodge Hotel & Thermal Experience is 0.3 mi away from Palma.

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1008 reviews
Rating 8 - Good. 197 out of 1008 reviews
Rating 6 - Okay. 46 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
The lush gardens and natural hot springs
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Stayed 2 nights in Jun 2025

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a relaxing time at the Volcano lodge! The staff went above and beyond! It was our daughter’s birthday while we were staying there and housekeeping put decorations in the room for her! The welcome massage package was incredible. And the breakfast buffet had delicious fresh fruit and great coffee. We would definitely stay here again!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a relaxing time at the Volcano lodge! The staff went above and beyond! It was our daughter’s birthday while we were staying there and housekeeping put decorations in the room for her! The welcome massage package was incredible. And the breakfast buffet had delicious fresh fruit and great coffee. We would definitely stay here again!!
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and eco friendly. Rooms were clean and comfortable. Staff were courteous and helpful
Stayed 2 nights in Jun 2025

2/10 Terrible

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in to our room and found it heavily infested with bugs in the seating areas, curtains and bathroom. At least 50 to 60 insects. When we complained of the problem the staff sent someone to spray poison all over the room. When asked to switch rooms, we were told there was no other room available unless we paid an additional $120 per night. Staff refused to refund the unused night and the Manager refused to speak with us without a significant fuss. Terrible service and staff! Expedia did not refund the stay. We left and went elsewhere. Avoid this hotel at all costs!
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 5 nights in Jun 2025

10/10 Excellent

Boris

Liked: Amenities
Our family loved our stay at the Volcano Lodge. It was close to Fortuna and had an incredible view of the volcano. The pool and the 3 thermal hot springs areas were magical. The swim up bar in the hot spring pool was very unique. Breakfast was very tasty each morning and the staff was super friendly. Our bungalow room opened up on a patch of forest where we’d sit on chairs and watch a parade of exotic birds and butterflies fly by. We would highly recommended it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

10/10 Excellent

Rohit, Bradenton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff works hard, landscaping is beatiful, breakfast very good, the pools and hot springs are enjoyable, located close to town but still very quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angely

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Gennady

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice property, lots of greenery and very nice feel to it. Overall a nice stay other than a few things. If you need internet go somewhere else. It was very inconsistent, on and off and frustrating. They sent someone to fix it right away, restarting the router, but it didn't help. Staff is nice but the management isn't, conveniently unavailable multiple times when I wanted to discuss a possible fix to the internet that didn't involve then coming into my room every day multiple times. And then no hot water. Also the food in medicine at best. Oh, and paper thin walls and the hotel needs serious updating to the rooms and pool. But nice grounds and hot spring pool on site.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful property! Absolutely loved staying here and experiencing this area of Costa Rica. The room was nice and clean with air conditioning. The property it self was stunning with all the plants and walking to breakfast was peaceful every morning. The included breakfast was delicious! They switch a few things up each day which was nice and even had someone making omelets or waffles. The hot springs are in multiple areas and one has a swim up bar attached which was really relaxing. Did not use the sauna but also saw that on the property. Over all very lovely staying here and everyone was very kind. I would go back!
Stayed 2 nights in May 2025

8/10 Good

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the lodge for 5 days. Excellent breakfast, friendly and helpful staff and the hot springs & swim up bar were fantastic. A great place to set up home base for La Fortuna adventures.
Stayed 4 nights in May 2025

10/10 Excellent

Grabiel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet place
Stayed 3 nights in Jun 2025

8/10 Good

carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to have the hot springs.The onsite restaurant had a very extensive menu and decent prices. The grounds were lovely with so many flowers, trees,animals and well maintained. We had added an extra night on our stay a week before and had arranged with the reception staff to have the 2 reservations combined but sadly that was not handled and our room key cards quit working at a inconvenient time. And then instead of the staff being apologetic about their error they were rude. It was inexcusable. They also had the annoying towel card system. We were required to wear paper bracelets to come to the breakfast buffet. If this is a must then utilize the bracelets that are also the room key. We did feel that the hotel is overpriced especially if you have to deal with petty things like towel cards and paper bracelets to get your breakfast. Mexican resorts are far more advanced and user friendly in these areas.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment with the wildlife and pools! Outdoor dining.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but perfect for a trip to the La Fortuna / Arsenal area. The hotel was clean and we really liked the thermal spa. The bartender at the swim up bar was fun
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of Arenal when it was clear out. Tons of beautiful wild birds everywhere and the trees and flowers on the property were gorgeous
Stayed 4 nights in May 2025

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Thermal experience was absolutely amazing.
Stayed 3 nights in May 2025

10/10 Excellent

TERRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds

The grounds were absolutely beautiful. There were so many choices for swimming. We had the private thermal pool which was amazinig after a long hike or early in the morning to help wake up. The rooms are not huge but were big enough for a couple. The breakfast buffet was well staffed with lots of food choices. Will stay again!!
Stayed 3 nights in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This property was gorgeous and had lots of wildlife! The hot springs were very nice and the rooms were very clean. The food was eh, so we mostly got food elsewhere. Overall a great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025