"Very helpful and friendly staff. Concierge services are very good. Restaurant staff an food are excellent. " More
In La Fortuna
You'll find Los Lagos Hot Springs and Termales Los Laureles within 2 miles (3 km) of this lodge. Ecotermales Fortuna and Arenal Volcano National Park are also within 3 miles (5 km).
Hot springs, dining
This smoke-free lodge features hot springs, 4 outdoor pools, and a restaurant. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and free self parking.
Mar 6, 2023 by Sales Team
Thank you for your feedback regarding your stay at Volcano Lodge Hotel & Thermal Experience.
Feb 16, 2023 by Volcano Lodge, Hotel & Thermal Experience
Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
Feb 16, 2023 by Volcano Lodge, Hotel & Thermal Experience
Thank you for your feedback regarding your stay at Volcano Lodge Hotel & Thermal Experience. We take our guest comments very seriously and always strive to provide the best experiences, which make us daily improve. Thank you again for your review. Best Regards.
Mar 5, 2022 by Volcano Lodge, Hotel & Thermal Experience
Dear Sherry! Thank you so much for your feedback regarding your stay at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
Jan 12, 2022 by Flor Alvarado, Sales Team
Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
Dec 2, 2021 by Flor Alvarado, Sales Team
Hello Darrell! Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
Dec 2, 2021 by Flor Alvarado, Sales Team
Hi Lisa! Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
Nov 6, 2021 by Flor Alvarado, Sales Team
Thank you for staying with us at Volcano Lodge Hotel & Thermal Experience. We are glad to know that you enjoyed your stay with us and genuinely appreciate the positive feedback. We hope on your next travel to Costa Rica you will stay with us again. Best regards!
May 9, 2021 by Flor Alvarado, Departamento de Reservaciones
Dear guest, thank you for taking the time to share your lovely experience with us. Is good to read your comment about our property and services, and we are truly pleased that you have enjoyed all that you encountered in the hotel. Warmest regards,
May 9, 2021 by Flor Alvarado, Departamento de Reservaciones
Thanks for your rating. Kind regards!
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available. This 4-star La Fortuna lodge is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests are served free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are 2 hot springs open between 10:00 AM and 10:00 PM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.