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Hotel Los Lagos Spa & Resort

Property class: 3.5
Family-friendly 3.5-star hotel near Arenal Volcano

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

A lush, tropical garden with a hot spring area, stone seating, and a variety of plants.
A bar area with a central island, bar stools, hanging lights, and a tropical mural.
A couple dining at a table in a pool surrounded by tropical plants and rocks.
A mountain with a red-roofed building complex at its base, surrounded by lush greenery.
A landscaped entrance with a sign for Hotel Los Lagos Spa & Resort, surrounded by tropical vegetation and a mountain in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪1 min walk‬
  • Place, Paradise Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Standard Room, Mountain View

9.2 out of 10
Wonderful
(154 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Superior Room, Mountain View

9.2 out of 10
Wonderful
(66 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 15-minute walk of Baldi Hot Springs. Also, Paradise Hot Springs is within half a mile (1 km) and Kalambu Hot Springs is within 2 miles (3 km).

What's nearby

  • Los Lagos Hot Springs - 1 min walk - 0.0 miles
  • Paradise Hot Springs - 14 min walk - 0.8 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 17 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Baldi Premium Bar - ‬18 min walk
  • ‪Shangri-La Gardens - ‬7 min drive
  • ‪Red Frog Coffee Roaster - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,002 reviews
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Nov 17 - Nov 18
Total with taxes and fees
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Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • No elevator
  • Null
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

How close is Hotel Los Lagos Spa & Resort to the airport?

Hotel Los Lagos Spa & Resort is 4.9 mi (14-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Dec 2, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Los Lagos Spa & Resort have an airport shuttle?

Hotel Los Lagos Spa & Resort offers an airport shuttle.

Does Hotel Los Lagos Spa & Resort offer free breakfast?

Hotel Los Lagos Spa & Resort offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Los Lagos Spa & Resort?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Los Lagos Spa & Resort?

This hotel offers free self parking.

Does Hotel Los Lagos Spa & Resort have a pool?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Los Lagos Spa & Resort have a restaurant?

Hotel Los Lagos Spa & Resort is home to Las Palmas, which features international cuisine.

Does Hotel Los Lagos Spa & Resort have a spa?

This hotel has a spa, which features body wraps, mani/pedis, and hot stone massages.

How close is Hotel Los Lagos Spa & Resort to downtown La Fortuna?

Hotel Los Lagos Spa & Resort is 1 mi away from Arenal Hot Springs.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1327 out of 1656 reviews
Rating 8 - Good. 235 out of 1656 reviews
Rating 6 - Okay. 52 out of 1656 reviews
Rating 4 - Poor. 24 out of 1656 reviews
Rating 2 - Terrible. 18 out of 1656 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with our kids.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great breakfast, fantastic thermal pools!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best resort.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, so many great hot springs, and even great pools and slides for the kids. A lovely resort with great food, too!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Los Lagos a few times and it continues to be one of my favorite hotels I’ve ever been to. The people who work here are amazing and make it a great experience each time.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hot Spring very clean water
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice. So many things to do and felt very safe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, exceeded expectations.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Loved the visit. Wish dinner prices were a little less. Wonderful resort I would definitely return to.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs is the must!!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Beautiful. Lots of fun.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view to the volcano, amazing breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always pleasant to visit and stay at Los Lagos Hotel. The price - quality ratio is very well balanced. The pools are great, breakfast service very complete.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to stay there again. The rate was very affordable and the place very beautiful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful wonderfully maintained resort. Breakfast is excellent and the pools very enjoyable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better for families than expected, the cost of meals can mount up.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite stay out of our entire stay. Staff and location were amazing!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Hot springs pool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were absolutely beautiful with multiple pools at different water temps. Beautiful and lush landscaping. Many birds and animals all around. Awesome view of the volcano right from my balcony. Comfortable and clean accommodations with a wonderful free breakfast!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, beautiful grounds!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent. The amenities satisfy both kids and adults alike.
Stayed 4 nights in May 2026