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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano National Park

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Front of property
Aerial view
Breakfast, lunch, dinner served; international cuisine
Aromatherapy, hot stone massages, deep-tissue massages, body wraps

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(121 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(45 reviews)
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 15-minute walk of Baldi Hot Springs. Paradise Hot Springs and Kalambu Hot Springs are also within half a mile (1 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano National Park
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Similar properties

Breakfast, lunch served; local and international cuisine, garden views
Hotel Arenal Lodge
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, 1,002 reviews
$172 nightly
The price is $194
Dec 29 - Dec 30
Total with taxes and fees
Hotel Arenal Lodge

Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

How close is Hotel Los Lagos Spa & Resort to the airport?

Hotel Los Lagos Spa & Resort is 4.8 mi (10-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

Does Hotel Los Lagos Spa & Resort have an airport shuttle?

Hotel Los Lagos Spa & Resort offers an airport shuttle.

Does Hotel Los Lagos Spa & Resort offer free breakfast?

Hotel Los Lagos Spa & Resort offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Los Lagos Spa & Resort?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Los Lagos Spa & Resort?

This hotel offers free self parking.

Does Hotel Los Lagos Spa & Resort have a pool?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Los Lagos Spa & Resort have a restaurant?

Hotel Los Lagos Spa & Resort is home to Las Palmas, which features international cuisine.

Does Hotel Los Lagos Spa & Resort have a spa?

This hotel has a spa, which features body wraps, mani/pedis, and hot stone massages.

How close is Hotel Los Lagos Spa & Resort to downtown La Fortuna?

Hotel Los Lagos Spa & Resort is 1 mi away from Arenal Hot Springs.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1061 out of 1310 reviews
Rating 8 - Good. 170 out of 1310 reviews
Rating 6 - Okay. 43 out of 1310 reviews
Rating 4 - Poor. 25 out of 1310 reviews
Rating 2 - Terrible. 11 out of 1310 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronal Perdomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort with plenty to do

Stayed here for 6 days, rooms are spacious and nothing spectacular compared to a more modern style room but makes up for it with a balcony that faces the Volcano. There a several hot springs and one has a swim up bar that was fantastic. They also have a pool with a pretty lengthy fast slide, the breakfast here is top notch. Plenty of choices to choose from, the hotel also offers a view point, within the resort, that you can take a 5 minute drive that over sees the Volcano, amazing view!! It’s a short 10 minute drive to La Fortuna so for me it worked out perfectly as I didn’t have to worry about heavy traffic flow coming in and out of the resort. Staff helps with booking any activities you may be interested in booking. Overall I’d definitely stay here again 10/10
Stayed 6 nights in Sep 2025

2/10 Terrible

Aixa

Stayed 3 nights in Aug 2025

10/10 Excellent

JOSE, NORCROSS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, cabins, parking
Stayed 1 night in Sep 2025

10/10 Excellent

Amarbir, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Althouh we only stayed for a day but i can easily say that it is one of the best location to see and explore the volcano. We had issue with the generator making noise as the lights were out and they did not take time to help us relocate to another room. Also you can drive from within the property to a point to have better view of volcano. Breakfast in morning was excellent and lot of variety. I can keep on going with pools etc etc but overall a geniune 5 star review.
Stayed 1 night in Sep 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Beautiful resort. Some parts are outdated but they do an amazing job to keep things looking nice. The staff is very friendly. The only time we had an issue was with room service. The guy rolled his eyes that we complained about the food being cold. Just recommend going to the on site restaurant much better there!! I would stay here again though!
Stayed 5 nights in Sep 2025

10/10 Excellent

Ersin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property!!! We were blown away by the beauty of the region and this resort. The property is so well maintained and there is obvious pride in the work done there. And the hot springs are wonderful at Los Lagos!!! Highly recommend!!!
Stayed 2 nights in Sep 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities
Beautiful pools.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Delicious breakfast, excellent room service, very friendly and helpful staff, beautiful view of the volcano.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the large room size, super clean, safe, relaxing, friendly staff, beautiful gardens and hot springs! Definately will return to Los Lagos
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had so much fun in the swim up bar hot spring! Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Cecille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Cindy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot and cold pools were awesome. Swim up bar with tables in the water in the hot pool and landscaping was beautiful around the entire facility. Food in the restaurant was exceptional, which you don't find most of the time at the hotel you are staying at.
Stayed 2 nights in Sep 2025

10/10 Excellent

Babu And Camile, Cedar Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2025

10/10 Excellent

TATIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s absolutely dreamy
Stayed 2 nights in Aug 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Friendly staff. Thermal pools were wonderful and relaxing. They could use some regular seating inside the rooms (307). Overall wonderful stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Spacious rooms. Great for families.
Stayed 2 nights in Aug 2025

8/10 Good

Rahim

Stayed 3 nights in Aug 2025

10/10 Excellent

Gabrio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hot springs were disgusting and dirty due too the large number of people. They sell very cheap day passes while they charge guest of the hotel an extremely high price to share the limited pools with people paying $30 for a day pass. Water was cloudy, probably from all the kids pee. Will never return here.
Stayed 2 nights in Aug 2025

8/10 Good

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 5 nights in May 2025