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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly 3.5-star hotel near Arenal Volcano National Park

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Villa, 2 Bedrooms, Mountain View | Balcony
Lake
Breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(120 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(44 reviews)
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

In La Fortuna .With a stay at this La Fortuna hotel, you'll be steps from Los Lagos Hot Springs and within a 15-minute walk of Baldi Hot Springs. Paradise Hot Springs and Kalambu Hot Springs are also within half a mile (1 km).

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Restaurante Las Palmas - ‬1 min walk
  • ‪Roca di Baldi Sports Bar - ‬16 min walk
  • ‪Raúl Castaño - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly 3.5-star hotel near Arenal Volcano National Park
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,020 reviews
$206 nightly
The price is $233
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

How close is Hotel Los Lagos Spa & Resort to the airport?

Hotel Los Lagos Spa & Resort is 4.8 mi (10-min drive) away from the La Fortuna (FON-Arenal) airport, the closest popular airport to the property.

Does Hotel Los Lagos Spa & Resort have an airport shuttle?

Hotel Los Lagos Spa & Resort offers an airport shuttle.

Does Hotel Los Lagos Spa & Resort offer free breakfast?

Hotel Los Lagos Spa & Resort offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Los Lagos Spa & Resort?

No, there is no casino at this hotel.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Los Lagos Spa & Resort?

This hotel offers free self parking.

Does Hotel Los Lagos Spa & Resort have a pool?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, an indoor pool, and a children's pool.

Does Hotel Los Lagos Spa & Resort have a restaurant?

Hotel Los Lagos Spa & Resort is home to Las Palmas, which features international cuisine.

Does Hotel Los Lagos Spa & Resort have a spa?

This hotel has a spa, which features body scrubs, body wraps, and hot stone massages.

How close is Hotel Los Lagos Spa & Resort to downtown La Fortuna?

Hotel Los Lagos Spa & Resort is 1 mi away from Arenal Hot Springs.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1035 out of 1283 reviews
Rating 8 - Good. 172 out of 1283 reviews
Rating 6 - Okay. 40 out of 1283 reviews
Rating 4 - Poor. 25 out of 1283 reviews
Rating 2 - Terrible. 11 out of 1283 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE, NORCROSS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, cabins, parking
Stayed 1 night in Sep 2025

10/10 Excellent

Luis, Santa Cruz

Stayed 1 night in Aug 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent location - close to town but also still peaceful. Would stay again for sure!
Stayed 6 nights in Aug 2025

10/10 Excellent

Tami, Westbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and the volcano view point was awesome!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rajeev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hot springs were awesome
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark, Clarksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was older showing a lot of signs of wear. The drawers to all 3 night stand would not stay closed we had to put bags against them to keep them closed. With that being said the rest of the facilities were great the thermal pool was amazing and views spectacular. We would definitely stay here again
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Interesting water resort. Good food. Wrong season. Rained and rained. Never saw the volcano.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

kristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, amazing staff. Gorgeous views we loved it.
Stayed 4 nights in Aug 2025

6/10 Okay

Erica

Stayed 6 nights in Aug 2025

10/10 Excellent

William Charles

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

2nd time for our family. The kids love the water slides and the wet bar in the warm thermal pool. The restaurants are good and the shuttle service is very efficient. The view on Arenal is stunning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This property has amazing hot springs and nice, new hotel rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Stayed 4 nights in Aug 2025

10/10 Excellent

Iris Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, comodo y aguas termales delciosas
Stayed 2 nights in Aug 2025

8/10 Good

Anya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is trully amazing. So wast and beautifully kept grounds with some animals and numerous hot springs and pools with slides. Loved the hot tubs and jacuzzis. The food is reasonably priced and delicious. Breakfast was great. Tge views of the rain forest and the volcano and breathtaking. Staff is very helpful, proffesional and friendly. However, our first room had MOLD on walls and inside the AC. It was so old and outdated and literally smelled bad and was falling apart. The resort graceously agreed to change our room and the new one was updated, clean, and nice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is so beautiful with all the natural springs and views of the volcano.. it’s my second time staying there and each time I keep experiencing something new. I can’t wait to go again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from our room of the volcano. We were staying in the top side of the hotel which was a bit of a walk down to restaurants and pool, there was a road being worked on which meant we couldn’t go the most direct route. Pool facilities were excellent a lot of family and children around the bar which had an excellent cocktail selection, and food at both breakfast and in the restaurants was great. Thermal pools were enjoyable and relaxing and the walk up to the view point is worth the trip.
Stayed 2 nights in Apr 2025

2/10 Terrible

Julie

Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs are really nice - lots of little pools to choose from plus a 'normal' pool too for swimming. The waterslide is fast! The grounds are lovely, with a viewpoint and a lake that you can swim in. It also has so much plant diversity around the grounds, it is so pretty. The rooms aren't super modern, but they are really lovely and comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take a shuttle to your room is a bit inconvenient especially if the service ends at 10 pm
Stayed 4 nights in Aug 2025

10/10 Excellent

Sergey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pools were good and have different temperatures and mixes of hot springs water. Breakfast is really good. Restaurant is okay, but bar food is as actually much better for dinner!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sapna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful hotel as advertised!
Stayed 3 nights in Aug 2025