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Max Apartments

3-star apartment near Piazza di Santa Maria Novella

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Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
via san zanobi, 22, Florence, Tuscany, 50129
  • Place, Central Market
    ‪3 min walk‬
  • Place, Fortezza da Basso
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Basic Studio (2 People, Via San Zanobi)

Basic Studio (2 People, Via San Zanobi) | Desk, rollaway beds (surcharge), WiFi (surcharge)

Basic Studio (2 People, Via San Zanobi)

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment 1 Bedroom (3 People, Via San Zanobi)

Apartment 1 Bedroom (3 People, Via San Zanobi) | Desk, rollaway beds (surcharge), WiFi (surcharge)

Apartment 1 Bedroom (3 People, Via San Zanobi)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Studio Apartment (4 People, Via Guelfa)

Basic Studio Apartment (4 People, Via Guelfa) | Desk, rollaway beds (surcharge), WiFi (surcharge)

Basic Studio Apartment (4 People, Via Guelfa)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment 2 Bedroom (6 People, Via Guelfa)

Apartment 2 Bedroom (6 People, Via Guelfa) | Desk, rollaway beds (surcharge), WiFi (surcharge)

Apartment 2 Bedroom (6 People, Via Guelfa)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7)

Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7) | Private kitchen | Espresso maker, full-size fridge, microwave

Apartment, 1 Bedroom (2 People, Via Ponte alle Mosse 7)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7)

Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7) | Bathroom | Shower, hair dryer, bidet

Apartment, 1 Bedroom (4 People, Via Ponte alle Mosse 7)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5)

Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5) | Desk, rollaway beds (surcharge), WiFi (surcharge)

Apartment, 3 Bedrooms (5 People, Via del Proconsolo 5)

  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (2 People, Via Lodovico Ariosto 18/D)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Florence

Historic Centre of Florence stay.Within a 15-minute walk of this Historic Centre of Florence apartment, you'll find Piazza di Santa Maria Novella and Piazza del Duomo. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 2 miles (3 km).
View more Apartments in FlorenceOpens in a new window

What's nearby

  • Via Faenza - 2 min walk - 0.1 miles
  • Central Market - 3 min walk - 0.2 miles
  • Fortezza da Basso - 3 min walk - 0.2 miles
  • Piazza di Santa Maria Novella - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 9 min walk - 0.5 miles

Getting around

  • Fortezza Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 7 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • ‪Caffè Alinari - ‬6 min walk
  • ‪All'Antico Vinaio - ‬7 min walk
  • ‪Antica Pasticceria Sieni - ‬5 min walk
  • ‪Caffè degl'Innocenti - ‬4 min walk
  • ‪Tentazioni Cafè - ‬7 min walk

About this property

Max Apartments

3-star apartment near Piazza di Santa Maria Novella
As a guest of Max Apartments, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have WiFi for a fee.
  • 8 guestrooms or units
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
Max Apartments offers 8 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers, bidets, and hair dryers.

In-room wireless Internet access is available for a surcharge. Digital television is provided.

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Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per night)
  • Available in some public areas: WiFi (EUR 5 per night)

Parking and transportation

  • Offsite parking available (EUR 22 per day)

Kitchenette

  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Rollaway/extra bed: EUR 20

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shower

Living spaces

  • Separate dining area

Entertainment

  • Digital channels

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: EUR 20 per pet per day
  • Service animals exempt from fees
  • Deposit: EUR 100 per stay

Services and conveniences

  • Limited-hour front desk
  • Multilingual staff
  • No housekeeping provided

Location highlights

  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 8 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in fee: EUR 50 for check-in between 8 PM and midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 100.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.00.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Cleaning fee: EUR 35 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 5 per night (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per night (rates may vary)
  • Nearby parking fee: EUR 22 per day
  • Pet deposit: EUR 100.00 per stay
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: EUR 50 for check-in between 8 PM and midnight
  • Air conditioning fee: EUR 5 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Max Apartments
Max Apartments Florence
Max Apartments Apartment Florence
Max Apartments Apartment
Max Apartments Florence
Max Apartments Apartment
Max Apartments Apartment Florence

Frequently asked questions

How close is Max Apartments to the airport?

Max Apartments is 4.2 mi (21-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

Does Max Apartments have an airport shuttle?

Airport shuttle services are not available at Max Apartments.

Does Max Apartments offer free breakfast?

Max Apartments does not offer free breakfast.

Is there a casino at Max Apartments?

No, there is no casino at this apartment.

What time is check-in at Max Apartments?

Check-in start time: 2 PM; Check-in end time: 7 PM.

Is there free parking at Max Apartments?

Free parking is not available at this apartment.

Does Max Apartments have a pool?

Max Apartments does not have a pool.

Does Max Apartments have a spa?

There are no spa services available at this apartment.

How close is Max Apartments to downtown Florence?

Max Apartments is 0.7 mi away from Florence.

Max Apartments Reviews

Reviews

5.8
Rating 10 - Excellent. 11 out of 175 reviews
Rating 8 - Good. 37 out of 175 reviews
Rating 6 - Okay. 67 out of 175 reviews
Rating 4 - Poor. 30 out of 175 reviews
Rating 2 - Terrible. 30 out of 175 reviews

6.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Hsu-Fen

Disliked: Staff & service

Good location

It's difficult to find the place because the map position doesn't reflect the actual location of the office where you need to get the keys. Service was only mediocre and it's a pretty long haul up 4 flights of stairs to the apartment. Bed is on the upper floor and sitting area and toilet is downstairs. Saving grace is that the location is good and near to central market, shopping street and the places of interest in Florence
Stayed 4 nights in Mar 2018
Verified review

6/10 Okay

Carlos

Disliked: Property conditions & facilities, room comfort

Don’t judge by photographs

I feel that the photos used for the apartment are misleading. The way they are taken give the impression that the sofa bed is in a hall way area instead of the kitchen/main room which is therefore quite cramped. Had I known this I would have gotten and paid for a larger room. Futhermore there was no toilet paper, and it seems to me that there should be at least two rolls. Imagine 4 persons off a plane needing to go to the bathroom and it is night, cold and raining.... and we had to improvise with some Kleenex we used sparingly until We bought paper. Also, the toilet seat was broken. I think the locator was good, and the condition was fine.
Verified review

4/10 Poor

INSU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별 하나도 아까운 숙소. 한국분들 여기 가지마세요.

맥스아파트는 두 군데임. 원래 호텔스닷컴에 주소나온대로 갔더니 아무도 없고 전화하래서 했는데 쥔장 전화도 안받고 아래층 아줌마도움으로 연결은 됐는데 주소도 잘못알려주고 겨우겨우 헤매다 찾음. 아니 호텔스닷컴 믿고 예약을 했으면 정확한 주소를 미리 알려줘야지 뭐하는 겁니까? 어린애들 데리고 밥해먹일라고 아파트잡았는데 거리에서 헤매게 하고. 그리고 숙소도 곰팡이자국 욕실에 물도 잘 안빠지고 샤워기는 똑부러져버려 샤워도 못하고 침대는 푹 꺼지고 삐그덕 거리고 윗층 침대 피그덕 거리는 소리까지 다 들리는 방음수준하며 별 하나도 아깝습니다. 매일 청소도 안해줄꺼면서 청소비는 왜 35유로나 내라하고 타올도 첨에 4명이라고 달랑 4개 주고 5일 내내 안갈아주고 빨아 쓰게함. 진짜 숙소 거지같음. 한국분들 여기 가지 마세요~ 골목도 으슥함. 진짜 피렌체 좋아했는데 이 숙소땜에 맘이 안좋았음.
Stayed 5 nights in Jan 2018
Verified review

6/10 Okay

Verified traveler

Buona posizione

Appartamento stretto e lungo adatto per starci poche ore, posizionato comodamente per visitare i monumenti importanti di Firenze, personale disponibile e gentile
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

marika

Liked: Cleanliness, staff & service, room comfort

Froidement bien

Les chauffages en période de froid allumé que 5 heures par jour et durant la nuit éteints c’etait vraiment limite
Stayed 4 nights in Nov 2017
Verified review

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terribile

Sporco, e maleducatissimi. Peraonale molto maleducato, peli in bagno, piccolo.
Stayed 3 nights in Oct 2017
Verified review

4/10 Poor

Jun

Disliked: Staff & service, property conditions & facilities

Max Apartments chain of hotels/ apartments

It was quiet disappointing experience for us. Finding your accommodation was not straight forward. The address given in their website was not specific which ended us up phoning the reception which I think the office does not exist. In fairness the location was not bad until let down by the welcoming experience. Overall, you need a lot of patience in finding your accommodation.
Stayed 2 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa de fantasmas

O quesito localização foi o que me salvou. Excelente. E fica por aí. Não foi enviado o endereço. Tive que me revirar para descobrir. Um Sr. de lá foi quem me ajudou. Telefonei. Marcaram às 14:00h em ponto. Sem atrasos. Estava na porta 10 min antes. Porta fechada. Um hóspede chegou e eu entrei junto. 03 andares. Tudo escuro. No terceiro andar fica o Max Ap. Toquei a campainha. Uma moça atendeu. Levou-me ao quarto. E, entre italiano e inglês (todos muito mal falados) me entregou 02 chaves. Tudo em nao mais que 3 min. A da porta principal vc digita uma senha. Uma abre a porta do hotel e a outra abre a do quarto. Por sinal, péssimo. Banheiro mínimo. 2 andares. Banheiro no primeiro. Cama no segundo. Escada que faz medo. Sem higiene. Sujo. Tem ar condicionados mas sem controle remoto. Calor sufocante. Ela me passou um telefone caso precisasse de algo. E precisei. Saindo do hotel com 02 malas para pegar o trem deixei a porta do meu quarto cerrada com as chaves dentro conforme combinado. Ao passar pela porta do hotel coloquei uma mala para fora para e quando voltei para pegar a outra a porta havia batido e encontrava-se fechada. E eu sem chave. Bom, uma mala para fora e outra para dentro.Telefonei para a moça que me recepcionou. Telefone na caixa postal. Várias vezes. Sufoco total. Após 1h uma santa alma colocou minha mala para fora. Não vá. Não passe pelo que passei. Ninguém vai me indenizar pela mais total insegurança vivida ali. Detalhe: Wi-Fi pago.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Juan Ponce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

My wife and I just came from Florence and we absolutely loved this hotel. The location was perfect, the staff was friendly, Anna gave us amazing advises about he city. The place was super clean. We didn't want to leave. Highly recommended.
Stayed 6 nights in Sep 2017
Verified review

6/10 Okay

yves

Disliked: Room comfort

Bien placé

Près de tout pour le prix. Attention aux frais supplémentaires lorsque vous réserver! 70e pour un séjour de 3 nuits!
Stayed 3 nights in Sep 2017
Verified review

2/10 Terrible

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne vous y laissez pas prendre

Arnaque complète
Stayed 2 nights in Sep 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Cuidado!!!!!

se trata de un tercer piso por escalera angosta que no se especifica en la oferta. la sra anna propietaria es muy poco amable. las escaleras comunes son muy sucias. cobran muchos extras sin recibo oficial.
Stayed 4 nights in Sep 2017
Verified review

6/10 Okay

Verified traveler

In proximity of many attractions

The apartment was in proximity of many attractions, restaurant, local market. The room was comfortable but lamps dusty; it did not come with basics such as at least one roll of toilet paper and had no toiletteries. Internet and air conditioner was at an extra cost. The kitchen was was very small to cook for 6; the stove top only allowed for one pot or pan to be used at once. We had to purchase an expresso maker.
Stayed 6 nights in Aug 2017
Verified review

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Room comfort
En general bien pero te cobran a parte la limpieza, el aire acondicionado y el Wifi. La ubicación bartante buena, relativamente centrico pero mal si llevas coche, te tocaría pagar por aparcar. Con las llaves es un poco rollo ya que para dar la luz hay que meter una llave que no te dejan sacar del llavero para que no se quede la luz cuando no se está y te la puedes dejar al salir.
Stayed 2 nights in Aug 2017
Verified review

2/10 Terrible

Sonia Alejandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

ESTAFADORES

La atención desde el principio muy grosera como a la defensiva, nos cobraron el wifi y el aire acondicionado y no decía que lo cobrarían, el papel higiénico solo duró para un día, tuvimos que comprar extra, nos hicieron firmar un contrato y sorpresivamente nos dejaron una hoja con "reglamentos" sin nuestro consentimiento que vimos hasta después que decía que si no dejabamos limpio nos cobrarían extra por limpieza y que la basura la teníamos que sacar, cabe mencionar que el servicio de limpieza ya nos la habían cobrado y ya se lo habiamos pagado, y nos dieron un recibo no oficial por estos cargos extras. Fue muy abusivo todo eso, estan mintiendo en la descripción, obviamente de haber sabido no los hubieramos elegido de ninguna manera, no lo valía para nada
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Pedro

Hotel basico

Hotel basico, pero suficiente para una noche en un itinerario de viaje.
Stayed 7 nights in Jul 2017
Verified review

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

asqueroso

El apartamento no se parece en nada a las fotos,es asqueroso, NO COGEN EL TELEFONO para hacer el check-in, No hay calle a donde dirigirte porque no la ponen. Te cobran la limpieza del apartamento, sin factura hoteles.com complice. hasta nunca más.
Stayed 2 nights in Jul 2017
Verified review

4/10 Poor

Lynn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Poor check in, poor communication

In spite emailing for contact number and more information, I was unable to get the number of the person to check us in. Didn't have the correct address. Waited on sidewalk in not so nice neighborhood. Had to pay cash for air conditioning, internet, taxes that double the cost of the stay.
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Beck

Liked: Cleanliness
Disliked: Room comfort

Close to the sights

Our apartment was close to the sights and had lots of extras.
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location apartment

Great location, close to everything. It's walking distance to all historical sites, museums. And main train station.
Verified review

6/10 Okay

Claes og Bente

Centralt beliggende. Ok.

Umuligt at få kontakt til kontaktperson som skulle udlevere nøgle. Svarede ikke på hverken gentagne opkald eller SMS. Vi gik ca 1/2 time til opgivne adresse. Tilfældigvis var der en kontaktperson der, som fortalte at lejligheden var lejet ud til andre. Hun påstod at hendes kollega havde sendt e-mail om anden adresse. Vi havde ikke fået en sådan mail. Hun kunne godt få kontakt med det opgivne telefonnummer. Vi fik så en anden lejlighed et godt stykke derfra, så vi måtte tage en taxa derhen.
Verified review

6/10 Okay

aran

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel centrico y economico

Para la localizacion del hotel y lo que hemos pagado, muy bien. Anna, la dueña muy amable y muy maja. El apartamento un poco pequeño y justito. Pero para pasar 3 dias a estado bien. Lo recomiendo
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Impossibile muoversi all'interno della stanza e soprattutto in bagno.La signora aveva detto che puliva tutti i giorni,ma non è mai venuta neanche a fare il letto.Proprietaria sentita solo per telefono,nessuna ricevuta per pulizie e tassa di soggiorno.Peccato perché il posto è davvero strategico per chi volesse vivere Firenze al meglio...è in pieno centro a 100mt dal mercato.
Verified review

6/10 Okay

S. P.

Zentral gelegen! Im 3. Stock ohne Aufzug!

Genau aufpassen, welches Max Appartment man gebucht hat! Sicherheitshalber die Vorwahl von Florenz merken. Wir waren im falschen Appartment und mussten anrufen. Handynr. steht aber an den Hauseingängen. Wir waren in der Straße San Zanobi, sind aber zuerst fälschlicherweise in die Via Guelfa gegangen! Ist aber nicht weit voreinander entfernt. Einchecken wurde von der Reinemachefrau übernommen. Während des Aufenthalts wird nicht geputzt oder Müll geleert und lieber selber Handtücher mitbringen. Aber bei Ankunft war alles sauber. Schampoo/Toilettenpapier etc. war vorhanden. Für WLAN wollte man noch 5 €/täglich zusätzlich haben, das haben wir aber verneint. Müsste doch inzwischen selbstverständlich sein! Mit großen Koffern die 3 Stockwerke hochzulaufen ist nicht einfach. Für unsere Bedürfnisse war aber alles ausreichend.
Verified review

6/10 Okay

Fabrice

Liked: Cleanliness, property conditions & facilities, room comfort

Appartement proche du centre historique.

Nous avons passé un agréable séjour, l'appart est bien confortable, un peu mal isolé phoniquement.Un peu plus de chauffage en hiver serait appréciable. Proche de tout, du centre et de bons restaurants !

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