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Hotel City

3.0 star property
3-star hotel near Basilica of Santa Maria Novella

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Photo gallery for Hotel City

Bar (on property)
Front of property
Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar
Lobby sitting area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Sant'Antonino 18, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room with Private External Bathroom

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Double Room

7.8 out of 10
Good
(7 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Comfort Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Suite

  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Florence

Historic Centre of Florence stay.At this Historic Centre of Florence hotel, you'll be within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk - 0.1 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.3 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Piazza della Signoria - 10 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Antica Sosta degli Aldobrandi - ‬2 min walk
  • ‪Impressione Chongqing - ‬1 min walk
  • ‪Lorenzo de'Medici - ‬2 min walk
  • ‪Alibi Craft Beer & Kitchen - ‬1 min walk
  • ‪banana bar - ‬1 min walk

About this property

Hotel City

3-star hotel near Basilica of Santa Maria Novella
Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel City also features a front-desk safe, an ATM, and a television in a common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
Hotel City offers 20 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT048017A1QZJFLSUP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel

Hotel City Florence

Hotel City Hotel Florence

Frequently asked questions

How close is Hotel City to the airport?

Hotel City is 4.5 mi (27-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel City?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel City on Jun 2, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City have an airport shuttle?

Airport shuttle services are not available at Hotel City.

Does Hotel City offer free breakfast?

Hotel City does not offer free breakfast.

Is there a casino at Hotel City?

No, there is no casino at this hotel.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel City?

Free parking is not available at this hotel. Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

Does Hotel City have a pool?

Hotel City does not have a pool.

Does Hotel City have a spa?

There are no spa services available at this hotel.

How close is Hotel City to downtown Florence?

Hotel City is 0.5 mi away from Florence.

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 283 reviews
Rating 8 - Good. 59 out of 283 reviews
Rating 6 - Okay. 30 out of 283 reviews
Rating 4 - Poor. 7 out of 283 reviews
Rating 2 - Terrible. 2 out of 283 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mari

Stayed 1 night in Mar 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

cem

Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly and very helpful! Clean room, great location.
Stayed 4 nights in Feb 2026

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities
Hotel City was fabulous. Check-in was a breeze. The front desk staff were friendly and helpful. The room was clean, spacious and beautiful. The location is within walking distance of all the great sites. If I ever get the opportunity to visit Florence again, Hotel City will be my hotel of choice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
This was the friendliest, cleanest hotel I have stayed at in all my trips to Italy. When I come to Florence I will ALWAYS stay here. The front desk staff are kind and gave good directions and recommendations. Breakfast was great and the bed was very comfortable. I would highly recommend staying here as it’s close to the SMN train and all the important sites in Florence! Well done!!!!
Stayed 4 nights in Jan 2026

8/10 Good

Agnes

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The location was wonderful. Some of the staff were helpful, others not so much. The breakfast was not very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were spacious, staff helpful and friendly and location was perfect. I thoroughly recommend City Hotel which is a short walk from the train station, the Duomo, Ponte Vecchio and everything you could want in Florence. The manager was particularly helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Susana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Elevator at night and random hours of the day does not work. Hard especially of you have luggages with you to carry . Room is okay but could have add extra mirror/ long mirror outside the bathroom. Only mirror is in the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

kyong don, simi valley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location of this little hotel. We were able to easily stop in and rest/freshen up and then be right back out there. The street the hotel is located on had lots of Asian/Chinese restaurants and markets. While we did not eat at any of the restaurants (they seemed quite busy) we did enjoy being able to pop into the Asian markets for some quick drinks and snacks. The staff at this hotel were all so friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Hotel City. Nice little boutique hotel, with clean room, excellent staff, and centrally located within a short walk of the Duomo and many of Florence’s attractions, restaurants, etc.
Stayed 8 nights in Dec 2025

10/10 Excellent

Duncan

Room felt neglected, staff was harsh and seemed incredibly annoyed with us.
Stayed 2 nights in Dec 2025

8/10 Good

Mariam

Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael, CUTLER BAY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice staff, clean hotel and many things close by.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

sanjeev

Traveled with group
Liked: Cleanliness
Clean rooms very courteous staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Our room was perfect for 2 people. Efficient and clean and even though we looked out on the street, pretty quiet during the evening hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Salvatore

Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Stayed 1 night in Nov 2025

8/10 Good

Dilenys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion y staff muy amables.
Stayed 2 nights in Sep 2025

8/10 Good

Breanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location - walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Lina

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025