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"Staff was very kind, cleanliness made me nervous. They where renovating it was chaotic. " More

By a verified traveler on Sun 24 Nov 2019

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Hotel Description

3.5-star hotel near XL Center

Heart of Hartford

Within a 15-minute walk of this Downtown Hartford hotel, you'll find XL Center and Connecticut Convention Center. Hartford Stage and Hartford Downtown Farmers Market are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Red Lion Hotel Hartford ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Lion Hotel Hartford

Everyone (11) Couples (1) Family (9)
1 out of 5
17.00 dollars a day for parking, the garage for parking was full of scaffolding. No help at the door to enter, restaurant wasn't open and breakfast was a la carte, pay for each piece. The picture doesn't show the condition of the building as it looks in disrepair on the outside. I cancelled my reservation and went elsewhere.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 14, 2019 by Guest Relations

Dear Mic, We're sorry for the issues you had during your visit. Please know that our parking rate is competitive for the area. Your feedback regarding the restaurant and the overall look of our property has been forwarded to the team for review. We hope you give us a second chance to impress you in the future.

3 out of 5
Staff was very kind, cleanliness made me nervous. They where renovating it was chaotic.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Dec 1, 2019 by Front Office

Dear Valued Guest, Thank you for taking the time to let us know how your stay was. There are steps being taken to rejuvenate the property and we appreciate our guest patience while we go through this very light process. Safe travels until next time. Regards,

4 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 6, 2019 by Front Office Manager

Dear Valued Guest, We appreciate you taking the time in letting us know how your stay went. We look forward in seeing you in the near future. Thankfully, Greg H.

5 out of 5
The property is good. It seems construction is going on to better the facility. The only issue I have is with the huge potholes in front of the Hotel. Besides that, everything about this place is good.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 2, 2019 by Front Office Manager

Dear Valued Guest, We appreciate you taking notice that we're making efforts to spruce up the facility. It's great to know you enjoyed your stay with us and we do hope to see you again in the near future. Thankfully, Greg H.

4 out of 5
The only issues with this hotel are the huge waterfilled potholes in front, and that the card reader for the parking seems defective. You have to swipe the card a few times in order for the arm to raise.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 15, 2019 by Front Office Manager

Dear Valued Guest, We apologize for the inconvenience that you may have experienced. I will address this matter with the parking garage and the other departments. Thank you for letting us know how your stay was. Appreciatively, Greg H.

2 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 3, 2019 by Front Office Manager

Dear Valued Guest, Thank you for taking the time to let us know how your stay was. We do value and appreciate your opinion. Thankfully, Greg H.

4 out of 5
This hotel is being restored. The pavement in the parking area was terrible, and the restaurant was closed except for breakfast. The room was large and comfortable. The staff was great.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Aug 5, 2019 by Front Office Manager

Dear Valued Guest, Firstly let me thank you for choosing our hotel. We are looking into the pavement and how to get this rectified as soon as possible. We are sorry for the inconvenience of the other food services being out. We hope to see you again when they're back up and running. Thankfully, Greg H.

2 out of 5
I Liked the room ,staff, location. I didn't like that we didn't have a restaurant and Lounge

Posted by on May 21, 2019

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Comment from Hotel Management

May 28, 2019 by Guest Relations

We are delighted to know our comfortable rooms and welcoming staff were just a few highlights of your stay! While we do not have an on-site restaurant there are some great places in the area that our team will be more than happy to recommend. Thank you for taking the time to leave us feedback and we wish you happy travels ahead.

5 out of 5
The staff, especially Daneisha, were amazing! The location was very convenient and the room was nice.

Posted by on Apr 10, 2019

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4 out of 5
i was unhappy about the $17/day parking fee. The location was not as walkable as i hoped. i liked the room, bed, bathroom and tv.

Posted by on Apr 8, 2019

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About the Red Lion Hotel Hartford

Location 50 Morgan Street, Hartford, CT 06120

Property Features

Red Lion Hotel Hartford offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. The business-friendly Red Lion Hotel Hartford also features a garden, coffee/tea in a common area, and concierge services. Free self parking is available.

  • 1 building
  • 150 guestrooms or units
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hartford Union Station (0.9 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Red Lion Hotel Hartford offers 150 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Bistro Z - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total amount of stay plus USD 100 for the 1st night of stay and USD 50 for each additional night of stay for incidentals. Incidental authorizations will be released at the time of check-out.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Debit cards

Hotel Names

  • Red Lion Hartford
  • Crowne Plaza Hartford Hotel
  • Crowne Plaza Hotel
  • Red Lion Hotel Hartford Hotel
  • Red Lion Hotel Hartford Hartford
  • Red Lion Hotel Hartford Hotel Hartford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.