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"Room was very clean, beds comfortable, & we loved the pet friendly floors in the rooms! The carpets in halls needed to be replaced. The property in g ... " More

By a verified traveler on Wed 18 Sep 2019

Hotel Description

Motel near Humboldt State University in Arcata

Heart of Arcata

Your stay at this Pacific motel places you within 6 miles (10 km) of Humboldt State University and Azalea State Natural Reserve. Humboldt State University Natural History Museum and McKinleyville Totem Pole are also within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 3 onsite conference rooms. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 78 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free long-distance calls, free local calls, and hair dryers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$60* Per night/room Nov 8 - Nov 9

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Arcata ratings based on 15 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Arcata

Everyone (8) Family (5)
1 out of 5
It was the most filthy motel I've ever stayed in. We checked in at 6:00 Friday, the rooms were not all ready and the hall had not been vacuumed. There was a vaseline-like substance on the floor by the window in our room. I slipped in it. Once notified, housekeeping was quick to clean it. The rest of the floor was sticky from the disinfecting. We left Saturday morning and were gone all day. When we returned at 6:30, our room had not been touched. We had to get our own towels from the laundry room. We made our own beds and took out our own trash. We were in a non-smoking room, yet the room next to us was full of pot smokers and the stench permeated the halls. The halls still had not been vacuumed. We stayed here because Red Roof Inn had a good reputation. We won't be staying there again.

Posted by , from Redding, CA on Sep 8, 2020

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Comment from Hotel Management

Sep 11, 2020 by Sincerely, Red Roof Inn Arcata Management

Shrula: I am genuinely disappointed to hear the issues that you have faced while staying with us. Please note, this is not something the Red Roof Inn Arcata is known for. We work hard to deliver 100% guest satisfaction. But, due to COVID-19, we have limited staff, which caused a delay in service. However, thanks for the positive comments regarding our housekeeping staff. Your feedback is valuable to us as we strive to improve our services after every stay. I ensure that all your critical comments will be shared with the team, and the situation will be rectified. Once again, I apologize for the inconvenience. Take care, and stay safe!

2 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 23, 2020 by Sincerely, Red Roof Inn Arcata Management

Dear Guest: I am disappointed to know that your stay with us was not up to par. I wish you would have talked to our staff regarding your concerns; we would have gladly helped you with it. However, I hope you give us another chance so that we can get an opportunity to impress you and earn the PERFECT SCORE RATING! Thanks for staying with us. Take care and stay safe!

1 out of 5
They no longer have free breakfast and that was one of the factors which led us to book this particular place. But overall there is a much deeper issue. There are a number of policies at this hotel which are designed to inconvenience the local homeless population, with the side effect of inconveniencing hotel guests. Although inconvenience to guests is not the aim of these policies, the result is that this property feels more like an institution than a hotel. Management seems more concerned that they might accidentally make life easier for a homeless person by creating a welcoming atmosphere for guests, than they are with creating a welcoming atmosphere for guests.

Posted by , from Soquel, CA on Dec 26, 2019

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3 out of 5
Room was very clean, beds comfortable, & we loved the pet friendly floors in the rooms! The carpets in halls needed to be replaced. The property in general needed some updates such as paint & general upkeep on the grounds. They may have been in the process of renovating.

Posted by on Sep 18, 2019

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3 out of 5
The lobby door was the only entrance even with your room key, my guess is because the homeless congregate in the area. When we took our blanket down there was a huge coffee (god I hoped) stain on the bottom sheet. The second bed had a huge yellowish stain on the top blanket which we just pulled off for the kids. When we went to the front to ask for an extra towel they didn’t have any. They told me I’ll bring you one in a few minutes. I’m still waiting. Then when I went to pay the owner did not honor the rates given to me by travelocity. When I said something he just said it’s a service fee, however on my bill there was also a service fee charge. Overall we won’t go back

Posted by on Sep 3, 2019

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1 out of 5
Nasty dirty carpet in hallway ,stinks, was not from pets either, not in safe area. People unhappy with flexibility in front of me , someone wanted refund in front of me for having to wait 45 min for their room.only good thing was the young man checking us in was cool and calm while manager was running around trying to see if rooms were ready ( it was afternoon )

Posted by on Aug 17, 2019

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5 out of 5
Like everything on off freeway access. Everything to eat all walking distant.

Posted by on Jul 18, 2019

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2 out of 5
There's a saying, "you get what you pay for." Apparently, a night's stay doesn't include room service the next day - unless you ask for it. There was a used towel behind one of the night stands when we checked in - and no washcloths. If you like dust bunnies beneath the bed, you'll be happy. And don't pay too much attention to the carpets in the hallways - it didn't look like they'd been shampooed in years. It's a shame. It has a good location & could be a very nice hotel if only they had good housekeeping, grounds maintenance (lots of weeds in the landscaping) and a somewhat better selection of pastries and fruits for their breakfasts (and actual hotwater for tea and coffee, instead of just thermoses).

Posted by on Jun 19, 2019

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2 out of 5
Free breakfast was not what advertised no milk for ceral no fruit no yogurt no breakfast manager is lazy and not good for area

Posted by on Feb 14, 2019

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1 out of 5
Hotel internet was down. Decided not to stay. Staff suggested we use internet at local McDonalds.

Posted by on Jan 19, 2019

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Property Features

Red Roof Inn Arcata offers its guests tour/ticket assistance, a vending machine, and coffee/tea in a common area. There are 3 meeting rooms available. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Arcata motel.

  • 78 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Eureka, CA (ACV-Arcata - Eureka) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Arcata offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. This Arcata motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Arcata Red Roof Inn
  • Red Roof Inn Arcata
  • Red Roof Inn Motel Arcata
  • Red Roof Inn Arcata Motel
  • Red Roof Inn Arcata Motel
  • Red Roof Inn Arcata Arcata
  • Red Roof Inn Arcata Motel Arcata

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.