Skip to main content
Beginning of main content

Enter dates to see availability

"Staff has been polite and helpful. The rooms were as clean as could be expected for the price but the services book in one of them was moldy and some ... " More

By a verified traveler on Mon 12 Oct 2020

Hotel Description

Hotel near The Shoppes at Gateway in Springfield

In Springfield

Stay at this Springfield hotel and you'll be within half a mile (1 km) of The Shoppes at Gateway and 2 miles (3 km) of PeaceHealth Sacred Heart Medical Center at Riverbend. Eugene Health Center and Riverbend Hospital are also within 2 miles (3 km).

Free perks

A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, flat-screen TVs

The 143 guestrooms have flat-screen TVs with cable channels and offer free WiFi and rainfall showerheads. Other amenities include coffee/tea makers, hair dryers, and ironing boards. Housekeeping is available on request.

Junior Suite, Multiple Beds, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

GuestHouse Eugene Springfield ratings based on 26 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for GuestHouse Eugene Springfield

Everyone (20) Couples (1) Family (5)
4 out of 5
Staff has been polite and helpful. The rooms were as clean as could be expected for the price but the services book in one of them was moldy and some basic items were missing (i.e. the toilet paper holder)

Posted by , from Eugene, Or on Oct 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2020 by John

Thank You for your feedback and we are glad we could help you out when you needed something. We also apologize for what you found in the room and for some of the amenities not being stocked up for you upon arrival. I will bring it up to management. We hope you come back to see us again. Johnathan, Auditor

1 out of 5

Posted by on Jan 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2020 by Rene - General manager

Matt, Thank you for finding the time to share some thoughts regarding your visit. We understand that your recent stay didn't live up to your expectations. We would have been delighted to help address your concerns had we been made aware of any of them during your time with us. Please consider reaching out to us again, mentioning any aspects of our accommodations that weren't satisfactory so we can further improve on them. It would be a pleasure to change your perceptions should you return to town."

4 out of 5
the room was clean, the bed was comfortable, the room was quiet. There was trouble with the key at check in. i had to go back to the front desk 3 times to get the key fixed. the last time they walked back to the room with me and had to reset it. I also saw another man in the lobby having the same problem. The staff seemed to have their friends hanging out in the lobby. This was off putting, it kept me from being in the lobby and utilizing the print station that i needed. The breakfast was typical, so not too great.

Posted by on Jan 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 5, 2020 by Rene

We are sorry to hear you encountered these situations. Sometimes the keys are finicky and I do apologize. I will look into this and fix this right away

4 out of 5
It was accessible, took a little time to find the office (next to Elmers restaurant,which has very interesting and wide ranging menus). It is minimalist in decor, but was clean, and met the need to find a reasonable accomodation for one night)

Posted by on Sep 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 18, 2019 by Front Desk Manager , Laura

Thank you for your feedback. We are happy to hear that you were pleased with your stay. We appreciate your business and hope to see you again in the future.

3 out of 5
Beds were good. Friendly staff, price . Door to bathroom had the bottom almost scratched away, toilet stuck nut finally flushed All in all for a quick one might wad adequate

Posted by on Sep 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 25, 2019 by Kelly

We are glad you found the bed to be comfortable. We apologize for the maintenance issues you experienced and will address those immediately. We'd love the chance to host you in the future to witness our various improvements. Thank you.

5 out of 5
Property is in good place nice and accessible to all the good places. I saw dust in the place with my allergies I could not sleep well

Posted by on Aug 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 12, 2019 by Kelly

PN, Thank you for your feedback. Your remarks will be shared with the housekeeping staff to ensure that you will rest easy on your next stay with us. We appreciate you and travel safe.

3 out of 5
Didn't like the fact that I got an upstairs unit. I am ill and had a very hard time going up and down the stairs.

Posted by on Aug 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 7, 2019 by Kelly

Thank you for your feedback. We apologize for not being able to accommodate you in a downstairs room. We strive in being able to accommodate our guests and what they need from us. It doesn't sound like that was able to happen, we hope to show you how it can happen on your next stay. We hope you are feeling better - Safe Travels.

5 out of 5

Posted by on Jul 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2019 by Kelly

Thank you very much for your response. We are happy that you enjoyed your stay. Come visit us again.

4 out of 5

Posted by on Jul 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 9, 2019 by front desk manager, Laura

thank you for your feedback. We are pleased to know that you were happy with your stay and hope to see you again !

1 out of 5

Posted by on Jun 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 27, 2019 by Kelly

Thank you for your response. Please forgive us for not meeting your expectations. We will work hard to earn your business, so we hope that you come back and see us.

About the GuestHouse Eugene Springfield

Location 3350 Gateway St, Springfield, OR 97477

Property Features

There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly GuestHouse Eugene Springfield. Free self parking is available. Smoking is allowed in designated areas at this Springfield hotel.

  • 143 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Dining venue
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mahlon Sweet Field Airport (EUG) (16.8 km / 10.4 mi)
  • Train station: Eugene Station (10 km / 6.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

GuestHouse Eugene Springfield offers 143 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Elmer Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per room (one-way)
  • Airport shuttle fee per child: USD 0
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GuestHouse Inn Eugene Springfield Hotel
  • GuestHouse Inn Eugene Hotel
  • GuestHouse Inn Eugene Springfield
  • GuestHouse Inn Eugene
  • Shilo Inn Eugene Springfield Hotel Springfield
  • Eugene Springfield Springfield
  • GuestHouse Eugene Springfield Hotel
  • GuestHouse Eugene Hotel
  • Springfield GuestHouse Eugene Springfield Hotel
  • GuestHouse Eugene Springfield Hotel
  • GuestHouse Eugene
  • Hotel GuestHouse Eugene Springfield
  • Hotel GuestHouse Eugene Springfield Springfield
  • GuestHouse Eugene Springfield Springfield
  • GuestHouse Inn Suites Eugene / Springfield
  • Shilo Inn Hotel Suites Eugene
  • GuestHouse Eugene Springfield Springfield
  • GuestHouse Eugene Springfield Hotel Springfield

You should know

  • GuestHouse Eugene Springfield offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Eugene-Hotels-GuestHouse-Eugene-Springfield.h17022-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Eugene-Hotels-GuestHouse-Eugene-Springfield.h17022-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Eugene-Hotels-GuestHouse-Eugene-Springfield.h17022-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.