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Hilton Palacio Del Rio

4.0 star property
4-star hotel near Shops at Rivercenter

Choose dates to view prices

Photo gallery for Hilton Palacio Del Rio

Lobby
Restaurant
Point of interest
Outdoor pool, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Alamo
    ‪5 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

9.2 out of 10
Wonderful
(27 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

8.6 out of 10
Excellent
(18 reviews)
  • 340 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • 675 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Premium bedding, in-room safe, desk, blackout drapes

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

9.2 out of 10
Wonderful
(35 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

9.4 out of 10
Exceptional
(18 reviews)
  • 340 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Antonio

Heart of San Antonio.With a stay at this Downtown San Antonio hotel, you'll be steps from River Walk and La Villita. Shops at Rivercenter and Henry B. González Convention Center are also within half a mile (1 km).

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.1 miles
  • River Walk - 2 min walk - 0.1 miles
  • Henry B. González Convention Center - 2 min walk - 0.1 miles
  • Alamo - 5 min walk - 0.3 miles
  • Alamodome - 19 min walk - 1.0 mile

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Casa Rio - ‬2 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Durty Nelly's Irish Pub - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

4-star hotel near Shops at Rivercenter
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

  • 485 guestrooms or units
  • 22 levels
  • Meeting rooms
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Frequently asked questions

How close is Hilton Palacio Del Rio to the airport?

Hilton Palacio Del Rio is 9.2 mi (11-min drive) away from the San Antonio International Airport (SAT) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Palacio Del Rio?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Hilton Palacio Del Rio on Sep 24, 2025 start from $177.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Palacio Del Rio have an airport shuttle?

Airport shuttle services are not available at Hilton Palacio Del Rio.

Does Hilton Palacio Del Rio offer free breakfast?

Free breakfast isn’t offered at Hilton Palacio Del Rio, but to-go breakfast is offered for a fee of between USD 12.00 and 25.00 for adults, USD 12.00 and 25.00 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Palacio Del Rio?

No, there is no casino at this hotel.

What time is check-in at Hilton Palacio Del Rio?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Hilton Palacio Del Rio?

Free parking is not available at this hotel. Valet parking is available for USD 55 per day.

Does Hilton Palacio Del Rio have a pool?

Hilton Palacio Del Rio features an outdoor pool.

Does Hilton Palacio Del Rio have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Palacio Del Rio have a spa?

There are no spa services available at this hotel.

How close is Hilton Palacio Del Rio to downtown San Antonio?

Hilton Palacio Del Rio is 0.4 mi away from San Antonio.

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1027 reviews
Rating 8 - Good. 172 out of 1027 reviews
Rating 6 - Okay. 87 out of 1027 reviews
Rating 4 - Poor. 52 out of 1027 reviews
Rating 2 - Terrible. 39 out of 1027 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The one thing that they didn, The one thing I was looking for to injoy would be the POOL it was hot that day the pool was closed & didn't inform me of the pool when checking in or did they let me know be for my stay when they know of the pool closure. they did not make me feel like a guess & the pool was important to me.I pay good money for my room infrom about the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location…walk to to the Alamo… friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent
Stayed 1 night in May 2025

10/10 Excellent

erik

Stayed 1 night in May 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying at this hotel and will be going back when they open the new one later this year. Starting at the staff, Jared was amazing day 1 helping to check us in and even recommended the best Mexican food spot. The hotel is in the heart of all the attractions so you never have to worry about ubering if you prefer to walk. The mall is also down the street and has much to do if you have kids ( Dave & busters, sea life, etc). As far as inside the hotel, it’s super clean and quiet. They themselves have their own restaurants and even a bar where you have a variety of food to choose from. I definitely would recommend that you visit San Antonio in general but for sure stay at this hotel and I promise that you’ll have a great time.
View from my room
The hotel view of the river
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very easy access to/from the riverwalk. Staff was very friendly.
Stayed 4 nights in May 2025

4/10 Poor

Yesenia

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
V
Stayed 1 night in May 2025

10/10 Excellent

Shaniene

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in May 2025

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Shanyse

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property and the staff were wonderful. However, the only reason I am not giving this property a five star rating is simply because our room was hot the whole time. Maintenance came to our room and advised that they fixed the situation but they didn’t. It was extremely hot outside, and after site seeing I would have liked to enjoy a chilled room.
Stayed 2 nights in May 2025

6/10 Okay

Deeanna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
I don't blame theh hotel for the construction outside or the fact that the pool was damaged just before our stay. I just wish that the check-in desk had mentioned it so we were prepared and could have looked at alternatives. So disappointing to find the pool closed that evening when we had picked the hotel for the amazing pool. We were falsely told it would open the next day. Offered the option to share the neighboring hotels pool that was much too tiny to accomodate their own guests, much less Hilton's. Construction began outside at 6am waking us up. And then the hotel began work on the remodel in the room JUST ABOVE us at 7am!!!! They could have put us in one of the many empty rooms available, which we finally were offered after going down to see about checking out so we could go elsewhere. Otherwise, the hotel is beautiful, well located, comfortable, well stocked. Hilton always provides a good stay and sleep. Communication and ensuring we weren't under a room that would be worked on first thing in the morning would have really helped us enjoy the weekend more. So this is more a service/management issue with the hotel that could easily be addressed.
Stayed 2 nights in May 2025

10/10 Excellent

Mildriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis, Luquillo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Superb breakfast. Spacious rooms.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness
The property itself is currently under renovation so there is a lot of construction noice throughout the day. The rooms are a bit outdated. However what made it great was the staff Ms. Gabriela and Ms. Maria at the front desk were very helpful with recommendations and questions I had. I also needed some items that I didn’t bring along with me and they had everything brought out to my room. Breakfast at the Rivers edge was a good experience. While the menu was limited, the staff was great and even offered to make anything by request. Definitely a hotel worth staying at especially due to the location right on the riverwalk.
Stayed 1 night in May 2025

10/10 Excellent

Axel

Liked: Cleanliness, amenities
Siiii
Stayed 1 night in May 2025

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Damian, Dallas

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Riverwalk
Stayed 4 nights in May 2025

6/10 Okay

Dean

Traveled with partner
Disliked: Amenities
No Restrooms on lobby floor
Stayed 2 nights in May 2025

10/10 Excellent

Danette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was wonderful
Stayed 1 night in May 2025