Skip to main content
Beginning of main content
4.4 out of 5

"Melissa at the San Antonio NW location off Spectrum is absolutely great. Customer service at its finest!!! " More

By a verified traveler on Wed 12 Feb 2020

Enter dates to see availability

Hotel Description

3-star aparthotel near South Texas Medical Center

In San Antonio

Your stay at this Vance Jackson aparthotel places you within 2 miles (3 km) of USAA Corporate Office Headquarters and Huebner Oaks. South Texas Medical Center and University of Texas Health and Science Center at San Antonio are also within 3 miles (5 km).

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Free perks include buffet breakfast, free self parking, and an area shuttle. A 24-hour business center, free WiFi in public areas, and dry cleaning are also on offer.

Free WiFi, kitchens

The 118 apartments feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as TVs with satellite channels. Free WiFi, DVD players, and coffee/tea makers are also available.

Studio Suite, 1 Queen Bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Jan 23 - Jan 24

Suite, Multiple Beds (Two Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suite, Multiple Beds (Two Bedroom)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed (One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds (One Bedroom)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sonesta ES Suites San Antonio Northwest ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites San Antonio Northwest

Everyone (5) Family (5)
5 out of 5
Melissa at the San Antonio NW location off Spectrum is absolutely great. Customer service at its finest!!!

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 18, 2020 by The Staybridge Team

Thank you for the kind words! We will be sure to relay the great comments to Melissa. Sincerely,

5 out of 5

Posted by on Nov 10, 2019

Was this review helpful to you?
5 out of 5
It was perfect, friendly staff and clean . Would stay again !

Posted by on Jun 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 14, 2019 by The Staybridge Team

Thank you for the review! We appreciate the kind words! Sincerely,

3 out of 5
Property was good, enjoyed their breakfast setup, liked that i had my own coffee pot in room, one of the reasons i booked here was because it is pet friendly, only kicker is that they charged me $75 for a pet fee, this was almost as much as the room booked for the night, other than that no complaints

Posted by on Nov 29, 2018

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2018 by The Staybridge Team

Thank you for the review! The Team and I appreciate the kind words about the hotel and your stay! Sincerely,

4 out of 5
The staff and room were excellent. Unfortunately, the elevator was broken for four days and we had a room on the 3rd floor.

Posted by on Oct 31, 2018

Was this review helpful to you?
Comment from Hotel Management

Nov 7, 2018 by The Staybridge Team

Thank you for the kind review and for the understanding of the elevator being down for repairs. We truly appreciate you! The elevator is back up and working fine! Sincerely,

3 out of 5

Average

Pros: space
Cons: Get the smoke smell out!!!
Location: 20 minutes from downtown
Our room was smoky. We paid a significant amount of money and were disappointed by the smell of the room.

Posted by , from Texas on Aug 14, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2017 by The Staybridge Team

Dear Greg, My apologies that the room was smoky. We are a smoke free hotel and this is definitely not common. The maintenance team will definitely look into this and be sure to correct this. Thank you,

5 out of 5
Great place to stay in San Antonio. Great staff, and very comfy!

Posted by on Jun 20, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 23, 2017 by The Staybridge Team

Thank you for the wonderful comments! Please visit us again, soon! Sincerely,

5 out of 5
Very nice,clean and has lots of complimentary goods

Posted by on Mar 13, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 15, 2017 by The Staybridge Team

Thank you for the kind words about the hotel! We appreciate you choosing our hotel for your stay in San Antonio.

5 out of 5

Great hotel

Pros: Everything was great.
Cons: Nothing
We were so impressed. The room had a full kitchen and sitting area. Very clean.

Posted by , from Texas on Oct 23, 2015

Was this review helpful to you?
5 out of 5

A great place to stay!

Pros: Free breakfast, Free Internet
We stayed 5 nights and were very happy with this hotel! The breakfasts are great and the social hour with free beer & wine on Tues-Thurs was great! The room was nice & had a kitchenette. The pool was also nice. The location is not too close to downtown, which was fine with us. The area seemed safe... We went for a couple morning runs & took in the area neighborhoods. The staff was helpful! We had some wifi issues & they worked to solve the problem. We would recommend!

Posted by on Aug 23, 2012

Was this review helpful to you?

About the Sonesta ES Suites San Antonio Northwest

Location 4320 Spectrum One, San Antonio, TX 78230

Property Features

Sonesta ES Suites San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A free area shuttle within 5 mi is available. Sonesta ES Suites San Antonio Northwest also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3-star San Antonio aparthotel.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sonesta ES Suites San Antonio Northwest offers 118 air-conditioned accommodations with DVD players and safes. Accommodations at this 3-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, dishwashers, and coffee/tea makers. Bathrooms include shower/tub combinations. This San Antonio aparthotel provides complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites NW
  • Staybridge Suites NW Aparthotel
  • Staybridge Suites NW Aparthotel San Antonio
  • Staybridge Suites NW San Antonio
  • Staybridge Suites San Antonio NW
  • Staybridge Suites San Antonio NW Aparthotel
  • Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
  • Staybridge Suites San Antonio NW Medical Center
  • Sonesta ES Suites San Antonio Northwest Aparthotel
  • Sonesta ES Suites San Antonio Northwest San Antonio
  • Sonesta ES Suites San Antonio Northwest Aparthotel San Antonio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/San-Antonio-Hotels-Sonesta-ES-Suites-San-Antonio-Northwest.h330588-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Antonio-Hotels-Sonesta-ES-Suites-San-Antonio-Northwest.h330588-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Antonio-Hotels-Sonesta-ES-Suites-San-Antonio-Northwest.h330588-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.