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4.2 out of 5

"We stayed here on our return from Phoenix during a Christmas vacation. As described by some others, the location appears to be in a bit of an "iffy" ... " More

By a verified traveler on Wed 03 Jan 2018

Hotel Description

Hotel near Don Haskins Center in El Paso

Downtown El Paso stay

Your stay at this Downtown El Paso hotel places you within 2 miles (3 km) of Don Haskins Center and University of Texas at El Paso. El Paso Holocaust Museum and El Paso Scottish Rite Temple and Museum are also within half a mile (1 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 112 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include free local calls, hair dryers, and safes.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room May 31 - Jun 1

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Business Lounge Access (Chase Lounge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Feature)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

HI Express El Paso Downtown, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HI Express El Paso Downtown, an IHG Hotel

Everyone (5)
4 out of 5

Posted by on Jul 30, 2020

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5 out of 5

Posted by on Jun 16, 2019

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5 out of 5

Posted by on Mar 17, 2019

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4 out of 5

Doggy Friendly but location iffy.

Pros: Doggy friendly. Convenient location.
Cons: Nicer area for the dogs to do "their business".
Location: Location is ok buy would need to be based on an individual's travel itinerary. You really need to drive a ways to get dinner.
We stayed here on our return from Phoenix during a Christmas vacation. As described by some others, the location appears to be in a bit of an "iffy" portion of town however, the parking is well lit and security seems to be ok. As with all La Quinta's, they welcomed our 155 lb Great Dane and although we were on an upper floor, its really didn't matter. The downside from a dog perspective is that there is only a small patch of scrub for conducting "business". Also, you really need to drive a ways to get a good meal. The breakfast was typical La Quinta but it was a bit better in my opinion. All in all, its a good hotel in a convenient location at a reasonable price for value.

Posted by , from White Lake, MI on Jan 3, 2018

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4 out of 5

Nice hotel close to Convention Center

Pros: Could not beat the great hotel staff.
Location: We were in El Paso for the Open Championship Bowling Tournament and the proximity was great, 6 blocks so very walkable.
A very well kept older hotel, close proximity to the Convention Center, staff could not have been more helpful or pleasant. The manager was always around and willing to answer any questions and provide service. The neighborhood was safe and clean only downside was there wasn't much to do close to the hotel so if you are going to be there for any amount of time you will want to rent a car to get to other places. Great breakfast in the morning too.

Posted by , from Michigan on Mar 29, 2015

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3 out of 5

This hotel made feel welcome

Pros: Close restaurants, Free Internet
Cons: Noisy
It was ok but did not have enough parking spaces and the elevator was dirty for about an hour ,other than that it was ok

Posted by , from El Paso, TX, USA on Aug 2, 2012

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4 out of 5

Nice clean room and friendly staff.

Pros: Free breakfast, Free Internet, Quiet
I had to stay for business and the hotel was perfectly located downtown close to my office. The room was nice and quiet, even though the hotel is located just off of I-10. It was a great experience.

Posted by , from El Paso, TX on Apr 12, 2011

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5 out of 5

Very nice staff.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, no charge for crib
The staff were really attentive. I requested a crib very late at night but they were very nice about it and brought it to my room immediately. We had a good view and the room was very comfortable.

Posted by , from Dallas, Tx on Apr 12, 2011

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5 out of 5

Holiday Inn Express El Paso Downtown

This hotel appears to have been recently updated. The rooms were clean and the overall property was well maintained. The staff was friendly and helpful. The hotel is located very close to the freeway so there is some noise but that is to be expected. The breakfast was fantastic and offered a great variety of choices that was well beyond any continental breakfast I have ever experienced, I especially liked the cinnamon rolls. We received a welcome gift which was a nice touch. The hotel also offered complimentary afternoon snacks and soft drinks which was nice. I would easily stay here again

Posted by on Feb 25, 2011

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5 out of 5

Wonderful!!

Our stay at Holiday Inn Express Central couldn't have been better. The room was clean and comfortable. The bed was AMAZINGLY comfortable. The staff were friendly and courteous answered all of our questions that we had about the area and places of interest. I would recommend this Holiday Inn Express to anyone who asked.

Posted by on Apr 26, 2010

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About the HI Express El Paso Downtown, an IHG Hotel

Location 409 E Missouri Ave, El Paso, TX 79901

Property Features

HI Express El Paso Downtown, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free. This El Paso hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 9 levels
  • 1200 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (13.1 km / 8.2 mi)
  • Train station: El Paso Union Depot (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express El
  • Holiday Inn Express El Hotel
  • Holiday Inn Express El Hotel Paso Central
  • Holiday Inn Express El Paso Central
  • Holiday Inn Express El Paso Central Hotel
  • Holiday Inn Express El Central Hotel
  • Holiday Inn Express El Central
  • Holiday Inn Express El Paso - Central Hotel El Paso
  • HI Express El Paso Downtown
  • Holiday Inn Express El Paso Central
  • HI Express El Paso Downtown, an IHG Hotel Hotel
  • HI Express El Paso Downtown, an IHG Hotel El Paso
  • HI Express El Paso Downtown, an IHG Hotel Hotel El Paso

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.