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"was told pool was open. it was closed for chemical treatment. i specifically looked for hotel with open pool. no pets allowed!! i usually travel with ... " More

By a verified traveler on Tue 27 Jul 2021

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Hotel Description

Hotel near Fort Bliss in El Paso

Near the airport

You'll be within half a mile (1 km) of Gene Roddenberry Planetarium and 2 miles (3 km) of Cielo Vista Mall with a stay here. Lone Star Golf Course and Bassett Place are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 4 conference rooms, business center, and free airport shuttle. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 191 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and safes are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$71* Per night/room Feb 5 - Feb 6

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hawthorn Suites by Wyndham El Paso Airport ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham El Paso Airport

Everyone (5) Couples (2) Family (7)
3 out of 5
was told pool was open. it was closed for chemical treatment. i specifically looked for hotel with open pool. no pets allowed!! i usually travel with my dog.! cold water. let water run for a significant amount of time. still cold. toilet did not flush. had to take top iff and manually flush. other than that friendly staff. comfortable room. hotel paid for cab to airport at 3:45 a.m.! felt safe. 2 restraunts across parking lot. walkable.

Posted by on Jul 27, 2021

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1 out of 5
This hotel needs to be cleaned! It looks like it hasn't seen a vacuum in about 1 year, the bathroom had dried mucus on the sink, tissues pulled out of the holder and the bed was undone.. as though it was never turned over. I was accommodated and got a different room and it was just as bad there was a brown stain (looked like feces) on the wall and the floor was filthy, sink was cracked as well as the toilet lid. The outside doors that give access to the hotel were either broken and you cant enter with a key card.. or you didn't need a key card at all the door lock was busted giving general access to whomever walks by! A complete disaster. DO NOT book at this hotel.

Posted by on Jun 26, 2021

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3 out of 5
Needs some tlc throughout the property and the rooms. Hotel wasn’t as clean as I’m used to, I’m sure I had poo on my bathroom wall and the tub didnt drain so I showered on ankle deep water. Breakfast was okay, I had whole fruit and some juice as nothing else was appealing. Either way, hotel was quiet, minutes from Ft Bliss and the airport so no complaints there. Also all the food locations are within walking distance as well. Tracie checked me in and was amazing. All in all not that worst stay and my complaints are minor compared to what they could’ve been.

Posted by on Mar 9, 2020

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2 out of 5
Nice lobby. Good breakfast set up Front door not operational during stay - had to be manually slid open. Main elevator not operational first day. Insufficient signs showing lobby/elevator location. Cart difficult to roll. Room # not recorded when scheduling shuttle. No help offered to bring bags to shuttle, to/from room. Mold in shower. Double bed in room instead of queen bed per reservation.

Posted by on Jan 5, 2020

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5 out of 5

Posted by on Nov 25, 2019

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5 out of 5

Posted by on Nov 18, 2019

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2 out of 5

Posted by on Nov 4, 2019

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5 out of 5
Quiet, shuttle perfect timing, free long term parking

Posted by on Oct 7, 2019

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4 out of 5

Posted by on Jul 29, 2019

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4 out of 5
Property is great i love this hotel its our home away from home

Posted by on Jul 28, 2019

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About the Hawthorn Suites by Wyndham El Paso Airport

Location 6789 Boeing Drive, El Paso, TX 79925

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham El Paso Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Hawthorn Suites by Wyndham El Paso Airport also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This El Paso hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 3 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1994
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Hawthorn Suites by Wyndham El Paso Airport offers 191 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • El Paso Airport Wyndham
  • Hawthorn Suites El Paso Airport
  • Hawthorn Suites Wyndham El Paso Airport
  • Hawthorn Suites Wyndham Hotel El Paso Airport
  • Wyndham El Paso Airport
  • Hawthorn Suites Wyndham El Paso Airport Hotel
  • Hawthorn Suites by Wyndham El Paso Airport Hotel
  • Hawthorn Suites by Wyndham El Paso Airport El Paso
  • Hawthorn Suites by Wyndham El Paso Airport Hotel El Paso

You should know

  • Hawthorn Suites by Wyndham El Paso Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.