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DoubleTree by Hilton El Paso Downtown

3.5-star property
600 N El Paso Street, El Paso, TX 1-855-201-7819

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4.0 out of 5
Very good!
See all 14 Travelocity Reviews

"Old hotel that was closed for a while then renovated, you can tell. Old doors and new locks. No big deal adds to the charm. Our room didn’t have a ref ... " More

By a verified traveler on Mon 11 Nov 2019

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Hotel Description

3.5-star hotel near University of Texas at El Paso

Downtown El Paso stay

Your stay at this Downtown El Paso hotel places you within 2 miles (3 km) of University of Texas at El Paso and Don Haskins Center. El Paso Scottish Rite Temple and Museum and Southwest University Park are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a poolside bar on site, and a 24-hour front desk and laundry facilities are also provided.

Free Internet, plasma TVs

The 200 guestrooms offer free WiFi and free wired Internet, plasma TVs with satellite channels, and room service. Premium bedding, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$115* Per night/room May 28 - May 29

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Patio

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton El Paso Downtown ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton El Paso Downtown

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Mar 17, 2020 by Katy - Senior Operations Manager

Thank you so much for your score!

4 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Mar 17, 2020 by Katy - Senior Operations Manager

Thank you for your score!

5 out of 5

Posted by on Jan 9, 2020

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4 out of 5
Old hotel that was closed for a while then renovated, you can tell. Old doors and new locks. No big deal adds to the charm. Our room didn’t have a refrigerator, would have been nice. Parking is not free, $10 a night. Other than that the stay was nice, staff friendly, beds comfortable.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 13, 2019 by Doubletree

Thank you for taking the time to review your stay. Your feedback is greatly appreciated and will be discussed with our management team. We hope to see you again soon!

5 out of 5
Everything was good. Will recommend. Definitely recommend to everyone.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 31, 2019 by Doubletree

Thank you so much for your feedback!

5 out of 5
Staff is very accommodating. The views of downtown el Paso are breathtaking. The dinner at Fire restaurants was fantastic.

Posted by on Mar 23, 2019

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4 out of 5
Nice place clean and friendly Restaurant was excellent and wait staff was super

Posted by on Mar 21, 2019

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4 out of 5

Posted by on Feb 28, 2019

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2 out of 5
Under bed skirt there were telltale signs of bed bugs, on day of check out we forgot an expensive blouse in closet when i called same day as checkout housekeeper apparently lied and said 'no' there was no blouse, needless to say i was very disappointed, i will never stay at doubletree again

Posted by on Oct 8, 2018

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2 out of 5
When I pulled back the sheet to get into bed, there was a small amount of blood was on the mattress cover and sheet. Also, there were only 2 lights working in the room. A third light was burnt out. I routinely enjoy my stays at Doubletrees... but I will never go to this particular hotel again. Did I mention the blood??

Posted by on Jul 8, 2018

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About the DoubleTree by Hilton El Paso Downtown

Location 600 N El Paso Street, El Paso, TX 79901

Property Features

DoubleTree by Hilton El Paso Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. Parking is available for a fee. This 3.5-star El Paso hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: El Paso International Airport (ELP) (13.4 km / 8.3 mi)
  • Train station: El Paso Union Depot (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Fire Bar - Onsite bar.

M Cafe - Onsite coffee shop.

The Fire Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton El Paso Downtown
  • DoubleTree Hilton Hotel El Paso Downtown
  • DoubleTree Hilton El Paso Downtown Hotel
  • DoubleTree Hilton El Paso
  • Doubletree By Hilton Paso Paso
  • DoubleTree by Hilton El Paso Downtown Hotel
  • DoubleTree by Hilton El Paso Downtown El Paso
  • DoubleTree by Hilton El Paso Downtown Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.