Downtown El Paso stay
A stay at this Downtown El Paso hotel places you within half a mile (1 km) of Plaza Theater and 2 miles (3 km) of Las Palmas Medical Center. Don Haskins Center and University of Texas at El Paso are also within 2 miles (3 km).
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.
Jan 13, 2022 by GM
Dear Wanda. Your review made our day!! Thank you!! Although we are very excited about our ongoing renovation, knowing that soon all our guests will experience new rooms, new TVs, new furniture and new just about everything, we do understand that at the same time a Hotel in renovation stage can be quite uncomfortable and unpleasant at times. Therefore, receiving a review like yours acknowledging our location and staff is highly satisfying. Come back soon so you can experience the NEW Holiday Inn Express El Paso Downtown.
Nov 15, 2021 by GM
Thank you Laura for your review. Indeed we have begun renovations and we do apologize for the inconveniences you went through while staying with us. As early as end of this month we will begin to turn over rooms with a completely new look and feel, having new furniture, new TVs , new AC, new bathroom amenities, among many other upgrades. We hope you can consider us on your next trip to enjoy the newest version of Holiday Inn Express.
Jun 14, 2021 by GM
Thank you Anonymous for your stay and review. Thank you for mentioning our staff. They do indeed go above and beyond to please our guests. Please come back soon! Renovation has begun and by last Quarter of this year we will have a fresh new look in all of our rooms and public areas. Safe Travels!
Jun 1, 2021 by GM
Thank you for your review Anonymous. Please let us know what you experienced during your stay.
HI Express El Paso Downtown, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). Multilingual staff, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly HI Express El Paso Downtown, an IHG Hotel. Self parking is free. This El Paso hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
HI Express El Paso Downtown, an IHG Hotel offers 112 accommodations with coffee/tea makers and hair dryers. Cable television is provided. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
HI Express El Paso Downtown, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.