You'll be within half a mile (1 km) of San Juan National Forest Supervisor's Office and 2 miles (3 km) of Durango and Silverton Narrow Gauge Railroad with a stay here. Henry Strater Theater and Durango Area Tourism Office are also within 2 miles (3 km).
This hotel features a seasonal outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Flat-screen TVs, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 71 guestrooms also offer flat-screen TVs with satellite channels. Other amenities include free weekday newspapers, free local calls, and hair dryers.
Sep 23, 2021 by David
We apologize that you did not enjoy your stay with us. It is a very busy time of year for Durango and we try to stay competitive with similar hotels while maintaining a good value for our guests. We would have liked to assist you with the room if the smell was bad or the AC didn't adequately cool it down for you. We have some solutions we could provide I do apologize if the issue was reported and we did not provide those options. We hope you can reconsider staying with us again and give us another chance to make your stay a pleasant one.
Jul 19, 2021 by Icaretwo
Sorry it seems you didn't enjoy your stay.
Feb 6, 2020 by Brian
That's excellent to hear. Thank you for taking the time to write this review sharing your experience here. We truly appreciate your business and wish you the safest of travels in the future.
Oct 6, 2019 by Brian
Thank you for your review. We truly appreciate your business.
Sep 9, 2019 by Icaretwo
Thank you for choosing us!
Aug 1, 2019 by Icaretwo
Thank you so much for your feedback.
Jul 25, 2019 by B
Thank you for staying with us and taking the time to write this review. We appreciate your business and wish you the best of travels in the future.
Jul 24, 2019 by B
Thank you so much. We appreciate you taking the time to provide a rating.
Dec 5, 2018 by Icaretwo
Thank you for your review. We look forward to seeing you in the future.
May 22, 2018 by Icaretwo
Indeed we are not the fanciest but the price is right in Durango! So sorry you had a long walk to the ice machine. We would have gotten you closed had we known. Thanks for recognizing Kayla. We adore her..we will share your feedback. Come see us again!
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Durango Inn & Suites offers its guests a spa tub and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Best Western Durango Inn & Suites. Self parking is free. This Durango hotel is smoke free.
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , RV, bus, truck parking
Best Western Durango Inn & Suites offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
A seasonal outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.