Ratings based on 690 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler from Ludwigsburg

Very nice Hotel , well basically the BEST !

Posted Aug 23, 2017 on Expedia
Pros: Everything basically especially the way they treat the Customers !
Cons: cant think of anything. Maybe the quality of Food in the Restaurant.
I stayed in Stigenberger Berlin, Dresden und Leipzig so far and they all never failed me. Altough I had some incident by breakfast that happened but was very pleased in the way the Hotel responded and cleared it out for me. Just the best Hotel chain ever ! and yeah i got a free upgrade for my room and welcoming drinks and free praking!
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Dear Mrs. Jacqueline, thank you very much for your visit and for reviewing your stay. We are happy to learn that you enjoyed your stay with us. The more we regret that you were not satisfied with the quality of the food in our restaurant. We gladly would have taken the chance to prepare your dish once again for you - please let us know next time at the restaurant if there is anything we could do better. We would be pleased to get another opportunity to welcome you again next time you are travelling to Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by Mel

Perfect in every way from check in to check out.

Posted Aug 13, 2017 on Hotels
We thought the hotel beautiful and welcoming. The location could not be better. Highly recommend it.
Comment from Hotel Management
Aug 15, 2017 by General Manager, Hotel Management
Dear Mrs. Mel, thank you very much for your recommendation and for your visit in our hotel. We are happy to learn that you spent a great time with us and hope to welcome you again next time you visit Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
Recommended
for Everyone
by A traveler from Brisbane, Australia

Loved the location!

Posted Aug 11, 2017 on Expedia
We walked everywhere from here, so easy and close. Loved the atmosphere of the square. Hotel room was spacious and quite.
Comment from Hotel Management
Aug 14, 2017 by General Manager, Hotel Management
Dear Mrs. Dianne, thank you very much for your feedback and for being our guest. We appreciate your kind words and are happy that you spent a great time with us. We are already looking forward to welcome you again next time you are in Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by A traveler

In the center of visitors' Dresden

Posted Aug 4, 2017 on Hotels
On my 2 1/2 week, 8 city tour of Central Europe, the Steinenberger was easily the best place we stayed.
Comment from Hotel Management
Aug 7, 2017 by General Manager, Hotel Management
Dear guest, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for a review. We were pleased to learn that you enjoyed our facilities and service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by David

Posted Aug 3, 2017 on Hotels
Excellent and great location.
Comment from Hotel Management
Aug 7, 2017 by General Manager, Hotel Management
Dear Mr. David, thank you very much for your visit and for your review. We are pleased to learn that you enjoyed your stay as well as our services. We hope to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by Pamela

Great, quick stay! Will come again.

Posted Jul 30, 2017 on Hotels
The bathroom sparkled. Location was perfect. Staff was very pleasant and helpful. Quiet room for a great night's rest.
Comment from Hotel Management
Aug 1, 2017 by General Manager, Hotel Management
Dear Mrs. Pamela, thank you very much for your visit in our hotel and for your review. We are pleased to learn that you enjoyed your stay with us and hope to welcome you again soon. Best regards Heidrun Waschhausen General Manager
5 out of 5
Recommended
for Everyone
by A traveler from ON

Where everything happens

Posted Jul 16, 2017 on Expedia
Excellent hotel right by Frauenkirche and the entire reconstructed medieval Dresden. Yet, quiet at night. Plenty of breakfast places around.
Comment from Hotel Management
Jul 19, 2017 by General Manager, Hotel Management
Dear Mr. Sam, thank you for being our guest and for your review at Expedia. We are happy to learn that you spent a great time with us and hope to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by Walter

Outstanding hotel in every way

Posted Jul 6, 2017 on Hotels
The location, facing the Frauenkirche and the broad Neumarkt, is wonderful and every morning we walked out to inspirational views. The service was without exception fantastic. The room was very nicely appointed and well maintained. The breakfast was really nicely done and very reasonably priced.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Dear Mr. Walter, thank you so much for your great review and for your visit. We are happy to learn that you enjoyed your stay with us as well as our services. We would be delighted to get another opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager
4 out of 5
Recommended
for Everyone
by A traveler from New York

Wonderful except for WiFi

Posted Jul 2, 2017 on Expedia
Pros: Its rich history; location; wonderful staff; room comfort; beautiful foyer; proximity to so many beautiful places in Dresden.
Cons: Internet access
A wonderful hotel on all aspects, except for wifi access. It would be better to just say that they don't provide it rather than make you go through the frustration of trying to connect. This is an issue with hotels in Germany in general, but this one was worse than most. Other than that, loved everything else about the hotel.
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
Dear Aselir, thank you very much for being our guest and for taking the time to review us. We are happy to learn that you enjoyed your stay with us. Since March we offer WiFi free of charge with up to 1 Mbit/s, an additional high speed connection can be booked for only 4 €/day. We would be happy to welcome you again during your next visit to Dresden. Best regards Heidrun Waschhausen General Manager
5 out of 5
by Ron

Charming Dresden

Posted Jun 24, 2017 on Hotels
Couldn't have picked a more perfect hotel for our 2 days in Dresden. The room was spacious, clean and beds were comfortable. The buffet breakfast was excellent and the dining room was very nice. There were also tables on a balcony overlooking the square. There was a cafe situated right in the square as well. The staff were friendly & eager to assist. The hotel sits right on a popular square. We walked everywhere - no transportation needed. Would highly recommend this property.
Comment from Hotel Management
Jun 27, 2017 by General Manager, Hotel Management
Dear Mr. Ron, it was our pleasure to have been able to welcome you at our hotel. Thank you very much for taking the time for this nice comment. We were pleased to learn that you enjoyed our facilities and our service. We are already looking forward to the opportunity of extending our hospitality to you again on your next visit to the heart of Dresden. Best regards Heidrun Waschhausen General Manager