Book a hotel near Blu Riviera Maya, Puerto Aventuras

"I am really not sure why/how this hotel is rated exceptional, but it is far from it! It is totally outdated and bathroom is terrible. The hotel was deserted (not sure why), the beach was small and rocky; TV didn’t work and is a super small; AC either blasted high or low and the controls didn’t work. Even despite being given the best room in hotel, these were issues. Saving grace was view of ocean from room, but low value for the high price! Disappointed!!"

"Pool view included a view of the ocean which was unexpected. The staff was amazing, incredibly attentive. Truly, all of them. Rooms were clean. Furniture a bit worn. My daughter is gluten intolerant and they did everything to make sure she was taken care of. Would highly recommend this property to others!"

"Overall, the experience was good. However, I was not impressed with the room—it did not match the pictures and could definitely use some remodeling and maintenance. The room had a noticeable old smell, which might be unpleasant for people who are sensitive to odors. There was also quite a bit of noise coming through the door from housekeeping and people walking in the hallway. It wasn’t terrible, but since we had little ones the noise was sometimes disturbing, especially when they were trying to rest. On the positive side, there was a great variety of food and desserts. The environment was enjoyable, and the unlimited drinks were a nice bonus. The pool is quite large, but it still felt overcrowded. By around 10 a.m., all the poolside and beachside seats and umbrellas were already taken. "

"Team was very rude! "

"So beautiful "

"Jean Louis is a great host. The condo is exactly as described. We liked having access to the lagoon and kayaks and having bikes was wonderful! Walking distance to beach and beach chairs, umbrella and cooler made it easy for us to spend time at the beach."