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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Aventuras Marina

Choose dates to view prices

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

A resort with a large swimming pool, sun loungers, and palm trees.
Property video
An aerial view of a beach with clear turquoise water, rocky shoreline, palm trees, and sun loungers.
A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.
Beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pet friendly

Explore the area

View in a map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Place, Dolphin Discovery
    ‪6 min walk‬
  • Place, Puerto Aventuras Marina
    ‪9 min walk‬
  • Place, Oasis Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a nightstand, a lamp, and a view of the ocean.

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean View Double

A couple dining at a table with a view of the ocean and palm trees.

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Marina View King

A marina with multiple yachts docked, surrounded by buildings with red roofs and palm trees.

Preferred Club Marina View King

  • Marina view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Marina View Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Preferred Club Marina View Double

  • Marina view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

A hot tub with a view of a marina and buildings in the background.

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Marina view
  • 444 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Swim Out King

A modern hotel room with a large bed, a sofa, a small table, and a view of a pool and garden.

Preferred Club Swim Out King

8.2 out of 10
Very good
(10 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

A modern hotel room with a large bed, a sofa, a small table, and a view of a pool and garden.

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 882 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Swim Out Double

A poolside area with a view of a beach and palm trees, featuring a pergola, lounge chairs, and a small table with a glass of orange juice.

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(4 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

A balcony with a hot tub overlooking a beach and ocean.

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • Ocean view
  • 444 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Pool View

A hotel room with a dining area, a bed, and a window with curtains.

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 882 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Ocean View

A hotel room with a bed, a bench, a small table, and a wall-mounted lamp.

Preferred Club Family Room Ocean View

  • Ocean view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front View Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Preferred Club Ocean Front View Double

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front View King

A couple dining at a table with a view of the ocean and palm trees.

Preferred Club Ocean Front View King

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Ocean Front

A family of four in white robes sitting on a bed in a room with a modern design, a painting on the wall, and a lamp.

Preferred Club Family Room Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

A family of four in white robes sitting on a bed in a room with a modern design, a painting on the wall, and a lamp.

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

A balcony with a hot tub overlooking a beach and ocean.

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King

A modern hotel room with a large bed, a balcony with a view of the city, and a dining area with chairs and a table.

Deluxe King

9.6 out of 10
Exceptional
(14 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View King

A hotel room with a large bed, a sofa, a small table, and a view of the ocean.

Deluxe Ocean View King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean View King

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Puerto Aventuras

On the beach.You'll be within half a mile (1 km) of Puerto Aventuras Marina and 12 miles (20 km) of Xplor Theme Park. Xcaret Eco Theme Park is within 12 miles (20 km) and Akumal Ecological Center is within 16 miles (25 km).
View more Resorts in Puerto AventurasOpens in a new window

What's nearby

  • Dolphin Discovery - 6 min walk - 0.3 miles
  • Kantenah Lagoon - 8 min walk - 0.4 miles
  • Puerto Aventuras Marina - 9 min walk - 0.5 miles
  • Oasis Beach - 9 min walk - 0.5 miles
  • Puerto Aventuras Golf Club - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪El Abuelo - ‬9 min walk
  • ‪Las Brisas - ‬9 min walk
  • ‪Bloved Restaurant & Lounge - ‬9 min walk
  • ‪The Market - ‬9 min drive
  • ‪El Mercado - ‬9 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

4.5-star beachfront property near Puerto Aventuras Marina
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Meeting rooms
  • 1646 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Similar properties

Exterior
Catalonia Riviera Maya Resort and Spa All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very Good, 1,057 reviews
Catalonia Riviera Maya Resort and Spa All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

How close is Dreams Aventuras Riviera Maya - All Inclusive to the airport?

Dreams Aventuras Riviera Maya - All Inclusive is 24.7 mi (259-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on Aug 16, 2026 start from $289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Aventuras Riviera Maya - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Aventuras Riviera Maya - All Inclusive.

How close is Dreams Aventuras Riviera Maya - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Aventuras Riviera Maya - All Inclusive offer free breakfast?

Dreams Aventuras Riviera Maya - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Dreams Aventuras Riviera Maya - All Inclusive?

No, there is no casino at this property.

What time is check-in at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Dreams Aventuras Riviera Maya - All Inclusive?

This property offers free self parking and valet parking.

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Dreams Aventuras Riviera Maya - All Inclusive features 2 outdoor pools and a children's pool.

Does Dreams Aventuras Riviera Maya - All Inclusive have a restaurant?

Dreams Aventuras Riviera Maya - All Inclusive is home to World Café, which features international cuisine.

Does Dreams Aventuras Riviera Maya - All Inclusive have a spa?

Pamper yourself with a day at Dreams Spa By Pevonia, where you can enjoy aromatherapy, facials, and mani/pedis.

How close is Dreams Aventuras Riviera Maya - All Inclusive to downtown Puerto Aventuras?

Dreams Aventuras Riviera Maya - All Inclusive is 0.6 mi away from Puerto Aventuras.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 380 out of 691 reviews
Rating 8 - Good. 161 out of 691 reviews
Rating 6 - Okay. 82 out of 691 reviews
Rating 4 - Poor. 39 out of 691 reviews
Rating 2 - Terrible. 29 out of 691 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lori Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, The staff were very friendly and helpful. The specialty coffees were delicious at the cafe in the lobby.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay!!!
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

Jason Kent

Liked: Cleanliness, staff & service
Disliked: Amenities
Go somewhere else!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lassity L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time because of the amazing staff and beautiful facilities! We couldn’t have asked for a better vacation!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well staffed resort who were very friendly and helpful. Good security and entertainment. Would stay again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Allison Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in gated community. The staff are fantastic. My only suggestion would be to have an adults only area or separate pool.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been better, overall a pleasant experience
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The swim out suites were excellent. Staff were fantastic. Great amenities.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mahendra Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unobstructed beach view
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Nicole terez

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Dreams is always amazing.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club was great, activities and entertainment were great. We will go back!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Addiel Pintueles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was phenomenal. Everything you can think of is here. Enjoyed my swim out room
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Janelle Rita

Liked: Cleanliness, property conditions & facilities
room service was great and delicious
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, amenities
Pool was good. Our room had ocean view
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort. First time at an all inclusive and they made us feel special. staff is awesome. keep up the good work.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Emilia Estefania

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were always clean and the staff was so nice and helpful even gave us recommendations on activities outside the hotel.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Teddi Ann

Liked: Cleanliness, staff & service
Staff was wonderful! The rooms needed updated. The beach was nice but alot of seaweed. Breakfast was nice and enjoyed the Italian restaurant. Not a lot to do for teenagers especially in the evenings.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at Dreams Aventuras Playa del Carmen. What made the experience even more memorable was the staff, who went above and beyond the typical all-inclusive service. From Emilio, our concierge, to Amado and Jazi, the bartenders at the Preferred restaurant; Roberto at the pool and cabanas; and Katya and Karen serving drinks and food—everyone was incredibly kind, professional, and always smiling. The hotel’s location is excellent, and we enjoyed beautiful weather throughout our stay. We would definitely return and highly recommend this hotel.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic week at Dreams. Rooms were spacious, clean and well stocked. Rooms service was quick and staff were so kind and attentive. We particularly enjoyed the non stop fun and activities from sun up to sun down. The activities team was so much fun! À la carte breakfast lunch and dinner without the need for reservations was a huge bonus! Will definitely go back again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again for sure, staff are incredible and the resort is beautiful
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was clean, well maintained, and offered numerous activities and amenities. Staff was incredibly friendly and helpful.
Stayed 5 nights in Jan 2026

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