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"We had a pleasant stay at the Catalonia Resort in July of 2021. Here are some things to consider .... PROS: The area of Puerto Adventuras feels ver ... " More

By a verified traveler on Tue 13 Jul 2021

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Hotel Description

3.5-star beachfront property near Puerto Aventuras Marina

On the beach

Within a 15-minute walk of the property, you'll find CEDAM Museum and Puerto Aventuras Marina. Puerto Aventuras Golf Club is 1 mi (1.5 km) away.

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Enjoy the 5 outdoor pools and perks like free valet parking and free WiFi.

Free WiFi, flat-screen TVs

The 205 guestrooms have flat-screen TVs with cable channels and offer free WiFi and balconies or patios. Other amenities include free bottled water, ceiling fans, and hair dryers.

Garden view room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$146* Per night/room Oct 24 - Oct 25

Privileged Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Privileged Romance

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privileged Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privileged Superior Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Catalonia Yucatan Beach - All Inclusive ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Catalonia Yucatan Beach - All Inclusive

Everyone (4) Couples (1)
4 out of 5
We had a pleasant stay at the Catalonia Resort in July of 2021. Here are some things to consider .... PROS: The area of Puerto Adventuras feels very safe and the community feel is great. The resort is located in a gated community with a marina, shops, restaurants, etc which was great for walking/exploring. The food was good at the a la carte restaurants & not bad at the buffet, snack bars. The grounds were clean and well maintained. Most of the staff were friendly, kind, accommodating, and helpful. We did have 1 very rude employee at the Crepe place, but that was only 1 time in 8 days. The entertainment crew was great! They kept the pool entertained and then even had nightly things to do at night. They worked 8-11 daily and I appreciated their constant enthusiasm and hard work! CONS: There is NO coffee shop, so unless you're heading to breakfast OR willing to make it in your room, then no coffee or espresso beverages. The wifi is AWFUL. The TV had a total of 3 (MAX) stations in English, which has never happened to us at other resorts in the area. We stayed 8 nights but were only "allowed" 5 a la carte dinner reservations during our stay which felt unfair. The gym was only able to be accessed by making a reservations which felt inconvenient when you were not sure what your day may look like. I am not sure if this was because of COVID or not. Overall it was a good place to stay. I also want to mention that July is apparently seaweed month, so be aware!

Posted by on Jul 13, 2021

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5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Mar 23, 2020 by gem

thanks for this great score !!!

4 out of 5
Overall our stay was enjoyable. We arrived 3hrs before check in and they were able to get us in our room right away. The front desk staff and bell hop were very friendly and always around to help with anything we needed. Our room was pretty basic but had everything we needed, could tell that some of paint work had been done haphazardly. We were supposed to have a garden view room, but were pleasantly suprised by the pool and small ocean view from our balcony. The maids did a good job of cleaning our room and stocking us with lots of water. The pools were great and we spend much of our time at the pool swim up bars. Manuel was always on top of keeping our drinks filled and making us special shots. The only thing i did not like was the juice used for mixers, so we stuck to margaritas, or vodka soda with lime. The food was just ok. It was nice that they almost always had a place open to get food. The buffets, especially the open air ones had issues keeping the hot food hot, most of the time it was luke warm at best and sometimes even cold. For this reason, i liked using the made to order grill area they had. Also wish they had some hot sauce or spicy salsa because we are use to spicier food. The beach area was very small and we came during a time that a big seaweed bloom had hit, so we didnt spend much time here. The seaweed was not just a problem here, we also saw it when we spend the day in playa del carmen. Overall we were happy with our stay especially for the price.

Posted by on Sep 7, 2019

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5 out of 5

Posted by on May 10, 2019

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Comment from Hotel Management

Jun 9, 2019 by guets exp

Dear guest, Thanks for your great score. We hope to host you again.

2 out of 5
I did not stay at the YucatN beach property, we were put in the Riviera Maya hotel. Hated the smoking all over the property, this should be indicated especially for people that are highly allergic, like myself. I coughed the entire stay. The property was nice, the staff not so friendly. Would not stay again.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by General Manager

Dear Guest, Thanks for share your score. We regret this situation and we will work in this opportunity areas you describe. This is your home and we hope to welcome you back anytime soon!

1 out of 5

Waste of time and MONEY

Pros: nothing
Cons: a lot
This place was a joke. This is the same resort as the Catalonia Riviera Maya there are just 2 different lobbies. We checked in and our room wasn't ready so we went and ate while we were waiting. An hour of check in time our room was finally ready. We paid for "privilege" which is a joke. Our rooms were the smallest rooms I've stayed in and we had nothing but problems. Our keys constantly stopped working our ac stopped working. We spent more time waiting on maintenance then at the beach. The restaurants were a pathetic attempt at food and privilege got you nothing. We talked to people that paid a lower price and were bumped up to so called privilege for free. It rained and there was constant flooding throughout the entire resort there was no run off anywhere so you were walking through ankle deep water to get anywhere. The beach access was not very easy and the lagoon was full of jellyfish. But here's the worst part. When we were checking out the "front desk" told me that I didn't pay for my son to be there and I owed them for his stay. I pulled out all the documents from Travelocity and showed her where he was on the reservations and paid for. She said that i paid for him as a child and he was an adult at age 15 and I had to pay $735.00 more because he was an adult. I showed her where I put his age into the system when I booked the trip and paid for him accordingly. She said I told them he was 12. First of all, how would they have known he was 15 unless that

Posted by on Apr 4, 2017

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Renovations + Closures

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):

  • Children's club
  • Entertainment facilities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

  • All onsite activities, and facilities and equipment included

Property Features

Catalonia Yucatan Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Catalonia Yucatan Beach - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Free valet parking is available. This 3.5-star Puerto Aventuras property is smoke free.

  • 205 guestrooms or units
  • 4 levels
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Catalonia Yucatan Beach - All Inclusive offers 205 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

La Brisa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bella Vista - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Bamboleo - This steakhouse serves dinner only. Open daily.

Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Skydiving nearby
  • Playground on site

Spa Services

Alegría Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Catalonia Yucatan Beach - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Catalonia Yucatan Beach All Inclusive
  • Catalonia Yucatan Beach Hotel
  • Catalonia Yucatan Beach Puerto Aventuras
  • Catalonia Yucatan Beach All Inclusive Solidaridad
  • Catalonia Yucatán Beach All Inclusive
  • Catalonia Yucatan Beach Resort Puerto Aventuras
  • Catalonia Yucatan Beach Resort
  • Catalonia Yucatan Beach All Inclusive All-inclusive property
  • Catalonia Yucatan Beach Solidaridad
  • Catalonia Yucatan Beach All Inclusive Puerto Aventuras
  • Catalonia Yucatan Inclusive i
  • Catalonia Yucatan Beach All Inclusive
  • Catalonia Yucatan Beach - All Inclusive Puerto Aventuras
  • Catalonia Yucatan Beach - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.