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TownePlace Suites Detroit Sterling Heights

2.5-star property
14800 Lakeside Cir, Sterling Heights, MI 1-855-201-7819
3.9 out of 5
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See all 9 travelocity Reviews

"We visited for Easter weekend and were impressed with the room, cleanliness, and friendliness of the staff. I was a front office manager at a hotel ye ... " More

By a verified traveler on Mon 17 Apr 2017

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Hotel Description

Sterling Heights guestrooms with kitchens

In suburbs

You'll be within half a mile (1 km) of Lakeside Mall and 2 miles (3 km) of Macomb Center For The Performing Arts with a stay here. Albert L Lorenzo Cultural Center and Henry Ford Macomb Hospital are also within 3 miles (5 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$104* Per night/room Dec 18 - Dec 19

Suite, 2 Bedrooms, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

TownePlace Suites Detroit Sterling Heights ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for TownePlace Suites Detroit Sterling Heights

Everyone (3) Couples (1)
2 out of 5
Room smelled, carpet was dirty, stove electric coil burners were all crooked and dirty.

Posted by on Oct 24, 2022

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5 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 17, 2018 by Maurice. C

Thank you for choosing our hotel for your lodging experience. We look forward to seeing you again soon.

4 out of 5

Beautiful Rooms

Pros: It was convenient to highways so we could get around to the zoo and other things.
Cons: The $100 non-refundable pet fee could be changed. It would be acceptable if it were refundable, if your pet didn't do any damage.
We visited for Easter weekend and were impressed with the room, cleanliness, and friendliness of the staff. I was a front office manager at a hotel years ago and remember how difficult holiday weekends could be, but we had absolutely no issues with anything during our stay! Had there not been a $100 nonrefundable fee for pets though we would have been able to bring our dog. I felt like that was a bit steep for a fee, especially to make it nonrefundable.

Posted by on Apr 17, 2017

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5 out of 5

Great place but stay away from the free breakfast

The hotel on the outside is beautiful but the inside needs renovation. Carpet needs to be changed in the room and hallways. When we were checking out we did saw a truck from Shaw floors entering so it looks like they will be renovating. In my room the location of the air conditioner and the bed is not align and at night I felt hot even though the air was running. The free breakfast need to be improved. The boiled eggs were rubbery as if they were many days old. The bagel and Danish looked stale and non appetizing so I didn't even touch them. Overall the place was clean and felt inviting, the staff was wonderful, helpful and courteous. I would recommend this place to my friends and I would stay there again on my return trip to Michigan.

Posted by , from Kissimmee Fl on Oct 23, 2016

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4 out of 5

Nice Suites

Pros: Close restaurants, Free Internet, Quiet
The suites were nice - it was especially useful to have the kitchenette available for my business travel. The wired Internet connection took a bit of effort to resolve, but overall the experience of staying in this hotel was very good. The room was clean, the bathroom had enough space, the bed was reasonably comfortable. The staff was very friendly and helpful (I shipped a package ahead and they ensured it reached me). Also, the nearby mall is very convenient and is pretty nice. There are many great dining options nearby as well. It is a bit difficult to drive 59, the main road to this hotel, but you eventually get used to that as well.

Posted by on Feb 7, 2011

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5 out of 5

This hotel made us feel welcome

Pros: Close restaurants, Free Internet, Quiet
Cons: no free breakfast
This hotel was a wonderful place to stay while we waited to close on our home. They kept our room spotless, made sure if we needed anything we got it. Our experience was top rate.

Posted by , from Sterling Heights, MI on Feb 4, 2011

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1 out of 5

Disappointed...

Our 2 room suite was clean and nice however there was no coffee in the room and no toilet paper. After waiting an hour for someone to bring toilet paper we went to the desk to get it. Much to our chagrin the toilet was plugged up. After several calls to the desk it became apparent that the Marriot's idea of "customer satisfaction" is for us to come to the lobby to use the public toilet and wait until morning when their "engineer" will be able to fix it. Not only was there snow on the ground but we were in a different building than the lobby. I made a trip to the front desk to chew out the assistant manager at 6:00 pm. They offered us no other room because they were all booked and still insisted that the engineer would fix it in the morning. I used the public rest room in the lobby and absconded with a plunger I found in it. I was able to get the toilet working but I was fuming that the hotel staff really did not seem to care enough to do anything about the situation.

Posted by on Jan 16, 2010

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5 out of 5

Home away from Home

Had a wonderful stay! Staff very helpful and friendly, rooms spotless! Didn't need to go to restaurants, cooked right in room with full kitchen. Saved a lot of money in this family friendly home away from home!

Posted by on Jul 22, 2007

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4 out of 5

Hotel Review

All Marriott rooms are now smoke free, but until very recently our room was clearly a smoking room, and smelled like it. Photos and description implied we were booking a suite, but we actually got a studio room; I'm sure the fine print was truthful, but the listing was misleading.

Posted by on Sep 26, 2006

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About the TownePlace Suites Detroit Sterling Heights

Location 14800 Lakeside Cir, Sterling Heights, MI 48313

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly TownePlace Suites Detroit Sterling Heights. Self parking is free. A complete renovation of TownePlace Suites Detroit Sterling Heights was completed in February 2017. This Sterling Heights hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites Detroit Sterling Heights offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly. Renovation of all guestrooms was completed in February 2017.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Sterling Heights
  • TownePlace Suites Detroit Hotel Sterling Heights
  • TownePlace Suites Detroit Sterling Heights
  • TownePlace Suites Sterling Heights
  • TownePlace Suites Detroit Sterling Heights Hotel
  • TownePlace Suites Detroit Sterling Heights Hotel
  • TownePlace Suites Detroit Sterling Heights Sterling Heights

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.