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"The room is pretty nice overall but the carpet is soaking wet in front of the jacuzzi and there was a dirty face towel hanging over the shower " More

By a verified traveler on Sun 14 Jun 2020

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Hotel Description

3-star hotel with an indoor pool, connected to the convention center

In shopping district

Within 3 miles (5 km) of this Southgate hotel, you'll find Heritage Park and Southland Center. Lakes of Taylor Golf Club and Henry Ford Wyandotte Hospital are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 160 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and fans are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 24 - Oct 25

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Southgate (Detroit-South), an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Southgate (Detroit-South), an IHG Hotel

Everyone (12) Couples (4) Family (1)
2 out of 5
It was right next to the highway I needed. The ice machines didn't work, the outside door stayed open the toilet plugged.

Posted by , from Holland on Sep 28, 2021

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5 out of 5

Posted by on Jul 6, 2021

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5 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 12, 2021 by Guest Relations

Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHGATE (DETROIT-SOUTH). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2 out of 5
Our room was extremely hot, called for assistance and the maintenance man told us it’s been an ongoing issue and offered a fan. The pool was freezing and hot tub was broken. Wish there was better communication on the issues as well as a non extremely warm room offered.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 6, 2021 by Guest Relations

Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHGATE (DETROIT-SOUTH). Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 734-283-4400 or gsmanager@hisouthgate.com.

1 out of 5
Bugs was in the bed when we woke up. That’s horrible asf

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Mary Daniels/Guest Relations Manager

Dear Anonymous, We appreciate you taking the time to write your review. Unfortunately, we have no records of anything being reported to our front desk or housekeeping staff regarding your experience, nor do we have any information to trace what room you were in so that we can investigate and correct any issue, if necessary. Please contact me directly at the hotel so that we can rectify these comments as soon as possible. I look forward to hearing from you soon.

5 out of 5

Posted by on Jul 3, 2020

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3 out of 5
The room is pretty nice overall but the carpet is soaking wet in front of the jacuzzi and there was a dirty face towel hanging over the shower

Posted by , from Southgate on Jun 14, 2020

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3 out of 5
The toilet was not cleaned and urine was visable, night stand and plastic floor mat under chair had sticky areas,Other than that was fine.

Posted by on Mar 8, 2020

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4 out of 5
I liked my room did not like that I had to put down a $25 deposit on a room I already paid so much for.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 26, 2020 by Chels

Hello, Thank you so much for taking your time to respond to our survey. We strive to make each and every guest experience a 10! We do have hotel policy's we need follow, and I am so sorry this was an inconvenience for you because you were not properly informed. We do hope to see you again in the near future. Thanks Always, Chelsea.S Front Office Supervisor

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Jessica C.

Good Morning, Thank you so much for taking the time to post feedback on your recent stay with us! We hope you have a fantastic week, and that we see you again soon!

About the Holiday Inn Southgate (Detroit-South), an IHG Hotel

Location 17201 Northline Road, Southgate, MI 48195

Property Features

Holiday Inn Southgate (Detroit-South), an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 9000 square feet (810 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Holiday Inn Southgate (Detroit-South), an IHG Hotel. You'll have access to the health club at a partner property. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Southgate hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 2 levels
  • 9000 sq ft of conference space
  • 810 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 5 miles, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Southgate (Detroit-South), an IHG Hotel offers 160 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Bistro 75 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Exit 37 Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 19 years old are not allowed in the health club, fitness facility, or spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.50 and USD 9.50 for adults, USD 7.50 and USD 9.50 for children (approximately)
  • Extended parking fee: USD 5 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Southgate Detroit-South
  • Holiday Inn Southgate Detroit-South
  • Holiday Inn Southgate Detroit-South Hotel
  • Holiday Inn Detroit-South Hotel
  • Holiday Inn Detroit-South
  • Southgate Detroit , An Ihg
  • Holiday Inn Southgate (Detroit South)
  • Holiday Inn Southgate (Detroit-South), an IHG Hotel Hotel
  • Holiday Inn Southgate (Detroit-South), an IHG Hotel Southgate

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.