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"Staff was friendly. Bed was comfortable. Good value for the money. " More

By ChicagoDude, from Chicago, IL, USA on Tue 17 Jul 2012

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Hotel Description

Motel near Merle Hay Mall in Urbandale

In Urbandale

You'll find Merle Hay Mall and Pioneer Hi-Bred Headquarters within 3 miles (5 km) of this motel. Also, IHS-Iowa Health Systems is within 3 miles (5 km) and Drake University is within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms also offer free WiFi and TVs. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$57* Per night/room Jan 26 - Jan 27

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Urbandale/Des Moines Area ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Super 8 by Wyndham Urbandale/Des Moines Area

Everyone (1)
4 out of 5

Posted by on Dec 2, 2020

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Comment from Hotel Management

Dec 31, 2020 by S8 Urbandale Staff

Thank you for taking the time to give us a review on your stay. We are pleased that you were happy with your stay. We look forward to seeing you next time you are in the Des Moines area.

1 out of 5

I was very disappointed

Pros: Close restaurants
Cons: Poor breakfast
I was very disappointed with this motel. I had signed up for a non-smoking room, but when I checked in there was an ashtray in the room and it smelled of smoke. The front desk was quick to change me to a non-smoking room, but it also had a odor. The towel were quite worn. The breakfast offered was so limited, I went out to eat each morning. The treadmill in the exercise room had no instructions and I had to get the front desk to show me how to start the machine.

Posted by , from Grand Island, NE, USA on Sep 21, 2012

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5 out of 5

Friendly staff

Pros: Free breakfast, Close restaurants, Free Internet
Staff was friendly. Bed was comfortable. Good value for the money.

Posted by , from Chicago, IL, USA on Jul 17, 2012

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2 out of 5

Comments

Pros: Close restaurants, Quiet
Cons: Poor breakfast
The staff upon check-in and later into the evening were not friendly at all. The manager was very nice and helpful. The room itself was okay. They had painted the headboard wall - it was very sloppy and didn't look professional. The towels were small, weren't very many of them and they were very rough to the touch. There were no garbage bags in the trash cans; couldn't get the tissues out of the container - had to pop it out of the cabinet to get to them; tub had cleaner on the walls like it hadn't been washed down; the toilet was stained. Location was convenient right off the highway. Nothing left for breakfast by the time we got down there.

Posted by on Mar 20, 2012

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2 out of 5

Dreary rooms

Super 8s are kind of bare-bones -- but the room should certainly be clean. My room at the Urbandale Super 8 was not clean. The TV hadn't been dusted in quite a while and the top of the coffee maker also hadn't been cleaned. The couch in the room had an old stain on it, as did the seat of the desk chair. The bathroom was clean, so that was good. The lighting in the room was truly terrible. They'd installed energy saving light bulbs that were so dim that the room was as dreary as it could be. Overall, I would not recommend this Super 8 and would never stay there again.

Posted by on Nov 6, 2009

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5 out of 5

Helpful staff in a nice hotel

Like most Super 8 hotels, this one is fairly simple. No fancy bells and whistles, but clean and neat with very helpful staff. I really liked the ease at getting on and off the Interstate from the site.Convenient location and comfortable room. There was a refrigerator and a microwave in the room - heavenly!

Posted by on Oct 23, 2008

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3 out of 5

my review

The pool was only 5' deep and not very large. Being from a tall family with 4 tall children it felt crowded with only 6 people in it. Would be nice if they would state pool size on their info. Our room had a sour rag smell to it. However, my parents were next door and theirs did not. The bed was very firm and one pillow was also - at least they had extras in the room to choose from. The tub drained slow. All was clean and staff was friendly.

Posted by on Jul 1, 2008

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About the Super 8 by Wyndham Urbandale/Des Moines Area

Location 5900 Sutton Place, Urbandale, IA 50322

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Super 8 by Wyndham Urbandale/Des Moines Area. Self parking is free. This Urbandale motel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Urbandale/Des Moines Area offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Urbandale motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the motel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Super 8 Urbandale/Des Moines Area Motel Urbandale
  • Super 8 Urbandale/Des Moines Area Motel
  • Super 8 Urbandale/Des Moines Area Urbandale
  • Super 8 Wyndham Urbandale/Des Moines Area Motel Urbandale
  • Super 8 Wyndham Urbandale/Des Moines Area Motel
  • Super 8 Wyndham Urbandale/Des Moines Area Urbandale
  • Super 8 Wyndham Urbandale/Des Moines Area
  • Super 8 Urbandale/Merle Hay Road
  • Super 8 by Wyndham Urbandale/Des Moines Area Motel
  • Super 8 by Wyndham Urbandale/Des Moines Area Urbandale
  • Super 8 by Wyndham Urbandale/Des Moines Area Motel Urbandale

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.