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4.7 out of 5

"Excellent Hotel and stay. Great staff & very helpful. " More

By a verified traveler on Fri 21 Dec 2018

Hotel Description

Family-friendly 5-star hotel near 16th Street Mall

Downtown Denver stay

A stay at this Downtown Denver hotel places you steps from Denver Center for the Performing Arts and a 5-minute walk from 16th Street Mall. Colorado Convention Center and Larimer Square are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the health club and perks like free WiFi and a free area shuttle.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 239 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, iPod docks, and LCD TVs with digital channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$410* Per night/room Oct 28 - Oct 29

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premier Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Hotel Denver ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Seasons Hotel Denver

Everyone (5) Couples (1) Family (1)
5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 17, 2019 by Amy Tew, Director of Public Relations

Thank you for your review!

1 out of 5
The shower was the best part - including the bathroom amenities. Other than that, this was perhaps the worst hotel stay I have ever experienced. I am surprised that this hotel is rated so highly for service considering the lack of service we received during our stay. When I booked the vacation, I specifically requested a room with any view. Instead, what I got was quite the opposite. I opened the curtains to a completely obstructed view of another building. No view of mountains or the city - just a basic white building. The stay pretty much went downhill from there. They bellhop took almost an hour to bring up my luggage. The mile high breakfast was good - dinner not so much. The hotel staff also locked my dinner in the mini bar since they shut down access after my card evidently was put on hold by my bank (due to travel restrictions). As soon as I resolved the issue, the mini bar was still locked, and I could not retrieve my leftovers from a nearby restaurant. I asked for 3 complimentary newspapers - I only received 1. The staff here has virtually no attention to detail nor any sense of of urgency. Between the atrocious view and piss poor service I experienced, I would not recommend my biggest enemy to stay at the Four Seasons in Denver.

Posted by on Aug 8, 2019

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5 out of 5

Posted by on Mar 9, 2019

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5 out of 5
Excellent Hotel and stay. Great staff & very helpful.

Posted by on Dec 21, 2018

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5 out of 5

Perfect Downtown Denver Stay

Beautiful Outstanding staff Impeccable room Gym and pool were First rate

Posted by , from Florida on Jul 21, 2018

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5 out of 5

Friendliest staff in Denver!

Pros: Everything!
Cons: N/A
Location: Great location downtown with walk to convenience of stores, convention center, great restaurants.
Everyone at this hotel was "off the charts" friendly and went out of their way to help. The bellman were always asking how they could help, handing you water, being friendly, would drive you around town in the hotel car, recommend great restaurants. We left feeling sad we had to leave our new friends! Spa was great! Had a facial and nails done and loved every minute. First day we were there I was sick and when my boyfriend went to the Edge restaurant the waitress sent up water, tea, honey and a get well kit. So very warm and caring! Loved the hotel, loved the staff, food, spa. This hotel is a class act!!

Posted by , from VT on Jan 31, 2018

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5 out of 5

Elegant Denver Hotel

Pros: Close restaurants, Free Internet, Quiet
Four Seasons Denver is elegant, upscale, and has a marvelous bar and Edge Restaurant. The SPA is wonderful. A few service flaws to work out.

Posted by , from Ukiah, CA 95482, USA on Jun 12, 2012

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5 out of 5

This hotel provides an extremely high level of service

Pros: Close restaurants, Quiet, spa is wonderful
We loved this hotel. The location is perfect and the service is exceptional - just what you would expect from a Four Seasons. I would absolutely return and can't imagine a better experience.

Posted by , from Minneapolis, MN on Apr 30, 2012

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5 out of 5

We felt very comfortable at this Hotel

Pros: Close restaurants, Free Internet, Quiet
Our room was beautiful, especially the restroom. The restuarants were outstanding. The only regret we have was we ran out of time to be able to utilize the spa.

Posted by , from Arlington, TX, USA on Apr 26, 2012

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5 out of 5

Everyone knew my name

Pros: service
Cons: No free Internet
The hotel is nice, staff courteous and helpful, and the atmosphere was excellent. I chose this hotel based on proximity to my morning meeting, but would return for the comfort and service.

Posted by , from Waco, TX, USA on Dec 5, 2011

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About the Four Seasons Hotel Denver

Location 1111 14th St, Denver, CO 80202

Renovations + Closures

This property is closed from October 30 2020 to March 27 2021 (dates subject to change).

Property Features

Four Seasons Hotel Denver offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Four Seasons Hotel Denver. A free area shuttle within 3 mi is available. Parking is available for a fee. This 5-star Denver hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 16 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Denver Intl. Airport (DEN) (39.3 km / 24.4 mi)
  • Train station: Denver Union Station (1.3 km / 0.8 mi)
  • Metro station: Convention Center Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Seasons Hotel Denver offers 239 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Denver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Edge Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Lead with Care (Four Seasons) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Denver Four Seasons Hotel
  • Four Seasons Denver
  • Four Seasons Hotel Denver
  • Four Seasons Denver Denver
  • 4 Seasons Hotel Denver
  • Four Seasons Hotel Denver Hotel
  • Four Seasons Hotel Denver Denver
  • Four Seasons Hotel Denver Hotel Denver

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.