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"None. I think that if you have a inside pool you should be able to get in. Even the hot tub. " More

By a verified traveler on Sun 27 Oct 2019

Hotel Description

Family-friendly 3-star hotel with indoor pool

City center stay

Within 6 miles (10 km) of this hotel, you'll find Methodist Charlton Medical Center and Country View Golf Club. Bishop Arts District is within 9 miles (15 km) and Dallas Zoo is within 12 miles (20 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free WiFi, comfy beds

The 149 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Magnuson Grand Desoto ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Magnuson Grand Desoto

Everyone (4) Couples (1) Family (2)
5 out of 5
None. I think that if you have a inside pool you should be able to get in. Even the hot tub.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Magnuson Desoto

We thank you for choosing to stay with us at the Magnuson Grand Desoto . Thank you for letting us know where we can improve and hope you have a better stay if you choose to stay with us again

3 out of 5
Very tired looking. Noisy room over the pool, had to ask for more pillows.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Magnuson Desoto

We thank you for choosing to stay with us at the Magnuson Grand Desoto we do apologize for any inconveniences during your stay. Thank you for letting us know where we can improve and hope you have a better stay if you choose to stay with us again

2 out of 5
I didn’t like anything the pool was closed and it had loose tiles on the floor and smelled like mildew I will never stay here again.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 18, 2019 by Magnuson Desoto

We thank you for choosing to stay with us at the Magnuson Grand Desoto we do apologize for any inconveniences during your stay. Thank you for letting us know where we can improve and hope you have a better stay if you choose to stay with us again

4 out of 5

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 16, 2019 by Magnuson Desoto

We thank you for choosing to stay with us at the Magnuson Grand Desoto and we thank you for your feedback and we hope we can make your stay even better next time

2 out of 5

Don't make this your first choice

Pros: Convience for meeting
Cons: Customer Service
Location: Wasn't able to experience that
Well booked my room through Travelocity, confirmed room reservation twice. Travelocity' also confirmed reservations. Day 2 they told me they no longer showed us having a reservation and kicked us out of the hotel. apologized to us for the way we were being treated a found us other accommodation. I was told that the room rate that I was able to obtain through Travelocity was 45% cheaper, maybe that was the problem I don't know

Posted by , from Little Rock, AR on Apr 24, 2017

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5 out of 5

Would stay here again

A nice and clean hotel with a very friendly staff but the slowest elevator in the world. Would stay here again if I have to be in the Desoto area.

Posted by on Apr 10, 2017

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Comment from Hotel Management

Apr 12, 2017 by Jerry Sanders

Thank you for your kind review but honest agree the elevator is slow but its are job to make sure your greeting and Salutation from our staff last from the Lobby to your room

1 out of 5

dishonest and tricky hotel

I book this hotel through Travelocity and paid everything before I arrive to hotel. When I get there, they told me they don't have room left. What the heck! They just told me that they will refund the money. but it's been more than one week I have been waiting for my refund. They always say they don't have person to confirm it. On that night ,they charged two different person on one room. I think they are trying to trick the person and try to get more money. Never book this hotel!!

Posted by on Mar 26, 2016

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5 out of 5

Great Hotel!

Had new Simmons bed but were not quite as comfortable as would have likes but room and hotel was great!

Posted by on Dec 31, 1999

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5 out of 5

Good for family or business

I really enjoyed my stay. I travel frequently on business and a comfortable place to stay is important. The beds in the room were incredibly comfortable. I don't think I've ever slept so well away from home. My company pays for my room and I generally have to pay for my own meals. Here I received free breakfast and a few free drinks for the lounge. It was great not having to worry about spending extra money for those things.

Posted by on Dec 31, 1999

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About the Magnuson Grand Desoto

Location 1515 N I 35 E, DeSoto, TX 75115

Property Features

Magnuson Grand Desoto offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A complimentary children's club, a vending machine, and an arcade/game room are also featured at the family-friendly Magnuson Grand Desoto. Self parking is free. This 3-star DeSoto hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Kid's club (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (49.1 km / 30.5 mi)
  • Parking: Free self parking

Room Amenities

Magnuson Grand Desoto offers 149 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception on select days.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Bobbisox Lounge - Onsite sports bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25.00 per stay
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Desoto
  • Clarion Hotel Desoto
  • Magnuson Grand Desoto Hotel
  • Magnuson Grand Desoto Hotel
  • Magnuson Grand Desoto DeSoto
  • Magnuson Grand Desoto Hotel DeSoto

You should know

  • Up to 6 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.