"Great value for the money. Located close to the tollway on Beltline. " More

By a verified traveler on Mon 18 Jan 2016

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Hotel Description

Best Western Plus Addison/Dallas Hotel puts you in the heart of Dallas, within a 20-minute stroll of Addison Circle Park and WaterTower Theater. Highlights at this hotel include free breakfast, an outdoor swimming pool, and free self parking.

You can enjoy LED TVs with cable channels, and all 84 rooms feature free WiFi, coffee/tea makers, and free local calls. Refrigerators and microwaves make in-room dining convenient. Additionally, free bottled water, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Additionally, you'll find laundry facilities, a 24-hour front desk, and multilingual staff. Full breakfast is available for free. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this Addison - Galleria hotel include Shops at Willow Bend and Northpark Center.

Best Western Plus Addison/Dallas Hotel ratings based on 13 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Best Western Plus. Plus what?

Pros: Comfortable bed, helpful staff.
Cons: Breakfast hours are too short. Go to at least 9:30 please. ;-) Finish the paint job. And get rid of that cleaning detergent smell in the lobby.
Location: Great restaurant... Kenny's Grill. I asked the staff for recommendations but they had none. Found Kenny's on some other review site. Yum!
I've stayed at a Best Western Plus in Salem Oregon that was outstanding. So I had high expectations for the "PLUS" brand that Best Western supposedly applies to select operators. Not so much here. Yes, the facilities seemed updated, but upon entering the old brick building all I could smell was chlorine and cleaning agents. The first room they wanted to give me was the one right behind reception... to be fair they were very accommodating when I asked to be moved to a place further from the hustle and bustle of reception. The room was comfortable and the amenities fine. It just felt like an old building with a shine of gloss. In fact while the floors were new and the walls were freshly painted, the ceilings looked untouched. Not so much of a PLUS experience I'm afraid.

Posted by , from Sacramento, CA on Sep 21, 2016

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4 out of 5

Great value in the middle of Addison

Pros: Friendly staff with updated interior that looked fresh rather than dated. I had a late arrival with no problem.
Cons: Only complaint - Breakfast was a little on the weak side. Basic food but no butter.
Location: Go to Mr Sushi near by. They have been there since 1984 and quality is great. Lots of other great places to eat and Shopping is plentiful.
Great value for the money. Located close to the tollway on Beltline.

Posted by on Jan 18, 2016

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3 out of 5

Hit or Miss with staff

Pros: Location, majority of staff.
Cons: Breakfast was lacking - canned american cheese is pretty awful to put in eggs.
Location: Plenty of bars and restaurants, the Galleria mall is five minutes down the road.
I knew to expect some stuffiness from certain members of the staff, based of other reviews, but I did not really comprehend just how stuffy/snooty this person would. Turns out, all the other reviews are spot on - he is unpleasant but not in a straight forward manner, just... unpleasant. Every other staff member I dealt with however, was great. The lobby area of the hotel had the distinctive musty odor that has been mentioned, however I found this did not carry into the hallways leading to the rooms or the rooms themselves. My partner and I stayed in a suite on the first floor with a large Jacuzzi tub. The room itself was comfortable, the tub was amazing (be careful getting into and out of the tub, there are no grips available!), the only downside was the room's location. We were located at a back/side door near a stairwell and could hear everyones' comings and goings. Hotel location is great, in the middle of Addison close to the Galleria and all the bars and restaurants that Addison is known for. Overall, this stay was well worth the price - despite the attractions of Addison and ease of travel around Dallas, the hotels in the area are consistently cheaper that other areas of Dallas.

Posted by , from Houston, TX on Jan 4, 2016

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5 out of 5

Night on the town without the kids.

Checking in was easy, the clerk gave us our room key, explain where the room was located at. He told us the time for the breakfast bar. Gave us the code for the Wi-Fi. All within two or three minutes. The motel so far was spotless, the room was spacious enough for us to comfortable. The room looked well-maintained. The location was 2 1/2 to 3 miles away, but I never heard any airplanes, (small local airport).

Posted by , from Dallas area Texas on Dec 21, 2015

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1 out of 5

It's NOT like the pictures

Upon arrival, the hotel does not look like the pics I saw online. The front desk clerk was rude and unprofessional. I asked to speak with the manager and he refused to allow me to speak with Mr. Patel. I didn't stay not good hotel

Posted by on Nov 26, 2015

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4 out of 5

The staff was very helpful.

Pros: locale
Cons: the a/c unit
Location: plenty of food. in a good part of town
they were concerned about my stay. a+. the only thing was the air conditioning unit was old.

Posted by on Mar 24, 2015

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4 out of 5

Stay was OK

Exactly what you get for what you are paying. I'd stay again here if needed.

Posted by on Sep 18, 2008

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3 out of 5

Hard to find

The room was okay, the beds were comfortable, but space was limited in the room. The facility was at least clean. The staff was okay. The continental breakfast and the eating area was okay. The only thing was the site was hard to find. On any of the maps we had it was difficult in the traffic to turn on to the street where the hotel was located.

Posted by on Apr 23, 2008

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1 out of 5


Used this motel several times about 10 years ago and it was great. BUT three of us on a business/buying trip checked in about 6 pm. Horrible mildew odor which we called to the attention of night manager who had it cleared. Next morning workmen hit the fire alarm in error! Returned that evening to find door ajar. We had left 2 laptops and $20,000 in merchandise in the room in addition to personal items. Luck was with us. Nothing missing but will not give this place a second chance.

Posted by on Jun 13, 2007

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1 out of 5


There were roaches in the syrup at breakfast and mildew on the bathroom wall. The bathroom mirror was cracked. Horrible.

Posted by on May 22, 2007

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About the Best Western Plus Addison/Dallas Hotel

Location 14975 Landmark Blvd, Dallas, TX 75254

Property Features

Best Western Plus Addison/Dallas Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served. The business-friendly Best Western Plus Addison/Dallas Hotel also features multilingual staff, laundry facilities, and a safe deposit box at the front desk. Free self parking is available.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , RV, bus, truck parking


  • Airport: Dallas, TX (DAL-Love Field) (18.1 km / 11.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Addison/Dallas Hotel offers 84 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Addison Galleria Hotel
  • Best Western Addison Galleria
  • Best Western Addison Galleria Hotel
  • Best Western Plus Addison Galleria

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.