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"I liked every thing about my stay at OYO Townhouse. But the tornado messed up. " More

By a verified traveler on Tue 22 Oct 2019

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Hotel Description

Hotel near Galleria Dallas, connected to a shopping center in Dallas

Heart of Dallas

Your stay at this Park Central hotel places you within 6 miles (10 km) of Galleria Dallas and NorthPark Center. University of Texas at Dallas is within 6 miles (10 km) and Highland Park Shopping Village is within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and onsite conference space. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 162 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and safes.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Dec 1 - Dec 2

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Alexis Hotel & Banquets Dallas Park Central Galleria ratings based on 17 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Alexis Hotel & Banquets Dallas Park Central Galleria

Everyone (10) Couples (2) Family (4)
4 out of 5
Nice atmosphere

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Hotel Management

Thank you so much for the wonderful rating! We hope to host you again soon. Have a nice day ahead :)

1 out of 5

Posted by on Jul 18, 2021

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2 out of 5
It was in a location close to everything but the only problem I had was there was loud talking and fighting in the hotel...

Posted by , from Memphis on Jul 24, 2020

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Comment from Hotel Management

Jul 24, 2020 by Hotel Management

Thank you for taking the time to review your stay with us. We want to first apologize for your experience and assure you that we are working toward bettering our guests experiences. Your feedback has been helpful.

1 out of 5
I spent 30 min in line to check in then to be told my room was canceled at the lower rate and I could rebook at a higher rate or call their corporate office I was on hold over 1 hour have screen shots to prove and after all that they just said sorry. They advertised a low rate but wouldn’t honor it. Never got checked in.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by Edward

Sorry for the discommode! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Edward

5 out of 5

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 9, 2019 by Cheshta

Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Cheshta

2 out of 5
There was a hair ball on the bathroom floor. The bathtub drained very slow. So slow that I had at least an inch of water in the tub. I tried to use the phone to call the front desk but, the phone did not work. I found a pair of socks in the room on the floor left by the previous occupant of the room. Last but not least, a bottle cap from a liquor bottle on the floor also.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 7, 2019 by Ammy

Hey, Sorry for the inconvenience caused. We would like to turnaround this experience for you. Just give us another chance to delight you with our services. Wish you a wonderful day ahead. Regards, Ammy.

4 out of 5
I liked every thing about my stay at OYO Townhouse. But the tornado messed up.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by Cheshta

Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

1 out of 5
There were to many people just hanging outside. I did not feel safe. TV remote was not in the room. No iron but an ironing board. No face towels in the room. Just a total mess. Then had to pay 100.00 deposit.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Cheshta

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

4 out of 5
The decor, and layout of the facility. It was quiet, however the refrigerator didnt work.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 2, 2019 by Edward

Thank you for rating us positively! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Edward

4 out of 5
The furniture was nice and the room was clean. Customer service was great!

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Cheshta

Charmed to see you loved our services, Have a pleasant day ahead :) Regards, Cheshta

About the Alexis Hotel & Banquets Dallas Park Central Galleria

Location 7815 B Lyndon B Johnson Freeway, Dallas, TX 75251

Property Features

WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3080 square feet (286 square meters) and includes conference space. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Alexis Hotel & Banquets Dallas Park Central Galleria. Self parking is free. Smoking is allowed in designated areas at this Dallas hotel.

  • 162 guestrooms or units
  • 3080 sq ft of conference space
  • 286 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Alexis Hotel & Banquets Dallas Park Central Galleria offers 162 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OYO Townhouse Dallas Park Central Hotel
  • OYO Townhouse Hotel
  • Hotel OYO Townhouse Dallas Park Central Dallas
  • Dallas OYO Townhouse Dallas Park Central Hotel
  • Hotel OYO Townhouse Dallas Park Central
  • OYO Townhouse Dallas Park Central Dallas
  • Hotel Alexis Dallas
  • OYO Townhouse
  • Oyo Dallas Park Central
  • Hotel Alexis Dallas
  • OYO Townhouse Dallas Park Central Galleria
  • Alexis Hotel & Banquets Dallas Park Central Galleria Hotel
  • Alexis Hotel & Banquets Dallas Park Central Galleria Dallas

You should know

  • Pool access is available 24-hours a day.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.