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Gem Riverside Hotel Hoi An

4.0 star property
Family-friendly 4-star hotel near Hoi An Impression Theme Park

Choose dates to view prices

Photo gallery for Gem Riverside Hotel Hoi An

Daily full breakfast for a fee
Creator video
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang
  • Place, Central Market Hội An
    ‪7 min walk‬
  • Place, Tan Ky House
    ‪12 min walk‬
  • Place, Chua Cau
    ‪13 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View, Corner

8.0 out of 10
Very good
(1 review)
  • City view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony, River View

  • River view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

  • River view
  • 818 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room, Balcony

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Large Twin Beds

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About the neighborhood

Hoi An

City center stay.Within a 10-minute walk of the hotel, you'll find Hoi An Cloth Market and Central Market Hội An. Tan Ky House and Chua Cau are also within 2 miles (3 km).

What's nearby

  • Central Market Hội An - 7 min walk - 0.4 miles
  • Hoi An Cloth Market - 8 min walk - 0.5 miles
  • Tan Ky House - 12 min walk - 0.7 miles
  • Hoi An Night Market - 13 min walk - 0.7 miles
  • Chua Cau - 13 min walk - 0.7 miles

Getting around

  • Ga Thanh Khe Station - 31 min drive
  • Da Nang Intl. Airport (DAD) - 57 min drive

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Hoi An Hai San - ‬12 min walk
  • ‪Home Taste - ‬12 min walk
  • ‪Blue Dragon Restaurant - ‬11 min walk
  • ‪Market Terrace - ‬8 min walk

About this property

Gem Riverside Hotel Hoi An

Family-friendly 4-star hotel near Hoi An Impression Theme Park
Gem Riverside Hotel Hoi An offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Gem Riverside Hotel Hoi An. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gem Riverside Hotel Hoi An

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 200000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

We should mention

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

How close is Gem Riverside Hotel Hoi An to the airport?

Gem Riverside Hotel Hoi An is 18.4 mi (57-min drive) away from the Da Nang Intl. Airport (DAD) airport, the closest popular airport to the property.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on May 23, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gem Riverside Hotel Hoi An have an airport shuttle?

Gem Riverside Hotel Hoi An offers an airport shuttle 24 hours a day, on request, for a charge of VND 350000 per vehicle, one-way.

How close is Gem Riverside Hotel Hoi An to the beach?

This hotel is 3.4 mi (20-min drive) from Cua Dai Beach and 3.7 mi (17-min drive) from An Bang Beach. Don't forget your sunscreen!

Does Gem Riverside Hotel Hoi An offer free breakfast?

Free breakfast isn’t provided at Gem Riverside Hotel Hoi An, but full breakfast is offered for a fee of VND 200000 for adults and VND 200000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Gem Riverside Hotel Hoi An?

No, there is no casino at this hotel, but Crown Games Club (25-min drive) is nearby.

What time is check-in at Gem Riverside Hotel Hoi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Gem Riverside Hotel Hoi An?

This hotel offers free self parking.

Does Gem Riverside Hotel Hoi An have a pool?

Gem Riverside Hotel Hoi An features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:30 PM.

Does Gem Riverside Hotel Hoi An have a restaurant?

Gem Riverside Hotel Hoi An is home to Ruby Restaurant, which features local and international cuisine.

Does Gem Riverside Hotel Hoi An have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Gem Riverside Hotel Hoi An to downtown Hoi An?

Gem Riverside Hotel Hoi An is 0.4 mi away from Hoi An.

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 507 reviews
Rating 8 - Good. 105 out of 507 reviews
Rating 6 - Okay. 19 out of 507 reviews
Rating 4 - Poor. 4 out of 507 reviews
Rating 2 - Terrible. 5 out of 507 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gwyneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
Stayed 1 night in Jan 2026

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Stayed 16 nights in Dec 2025

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria Angelie

Stayed 4 nights in Dec 2025

10/10 Excellent

MARITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property great staff nice people very friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Nathalya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Stayed 4 nights in Sep 2025

8/10 Good

Tung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and room is spacious . Breakfast buffet is okay, simple.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, clean hotel

A lovely, friendly hotel. Very clean & well maintained. Location was close to Hoi An Ancient City by means of a road & bridge which were very tight. We did walk in though each time. We paid for a late check out which was orgznised with ease.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Stayed 3 nights in Aug 2025

6/10 Okay

Matticha

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Rodolfo, Moorpark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I did not spend a lot of time in this hotel. Vietjet Air moved my original flight from 11:30 AM to 7:30 PM. Tried to change it back but the people are pretty rude and don’t speak good English and the flight was also delayed and so I got to the hotel at 11:00 PM and since the hotel is fullly booked they cannot accommodate me for a late checkout so I can visit Hoi An city before my trip to Da Nang. It’s not their fault. I blame Vietjet Air.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms. Breakfast was ok with egg station. Place is 10 mins from market and main areas. Pool is nice, used by families during the day as it can be uncomfortable hot during the day. Staff were friendly and assisted with enquires and recommendations.
Stayed 2 nights in Apr 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very clean. Ruby is the best. Thank you so much.
Stayed 1 night in Apr 2025

10/10 Excellent

T

Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this hotel. Ruby at reception was the highlight of the experience. She is a kind, positive and sweet person. Very professional and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff Helped arrange a great tour for me
Stayed 2 nights in Mar 2025

10/10 Excellent

anne-marie

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice staff. Limited breakfast choices. Hotel does not offer water in the lobby.
Stayed 2 nights in Feb 2025

8/10 Good

susan

Liked: Staff & service, room comfort

Great hotel and super friendly team

Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening. The only issue we had was room had a damp smell but we opened to air as much as we could to improve it. Good breakfast, absolutely enjoyed our stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025