Does this property have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Is there free parking at Secrets Aura Cozumel - Optional All Inclusive?

This property offers free self parking and valet parking.

How close is this property to the airport?

Secrets Aura Cozumel - Optional All Inclusive is 10.4 mi (18-min drive) away from the Cozumel, Quintana Roo (CZM-Cozumel Intl.) airport, the closest popular airport to the property.

Does this property have a pool?

Secrets Aura Cozumel - Optional All Inclusive features 3 outdoor pools.

How close is Secrets Aura Cozumel - Optional All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Secrets Aura Cozumel - Optional All Inclusive have a spa?

Pamper yourself with a day at Secrets Spa by Pevonia, where you can enjoy facials, Swedish massages, and aromatherapy.

Does this property offer free breakfast?

Secrets Aura Cozumel - Optional All Inclusive does not offer free breakfast.

What time is check-in at Secrets Aura Cozumel - Optional All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

Does this property have an airport shuttle?

Airport shuttle services are not available at Secrets Aura Cozumel - Optional All Inclusive.

Is there a casino at Secrets Aura Cozumel - Optional All Inclusive?

No, there is no casino at this property.

Secrets Aura Cozumel - All Inclusive, Cozumel: $241 Room Prices & Reviews

Junior Suite, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

$241* Per night/room Jul 3 - Jul 4

Preferred Tropical View Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Preferred Ocean Front Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deal of the Day

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Ocean View Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Swim Up Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Preferred Club Superior Jr. Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Swim up Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Pool View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Swim up Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Tropical View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Rooftop Ocean Front Suite with Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Ocean View Swim up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

See all rooms (17)

Secrets Aura Cozumel - All Inclusive ratings based on 43 Verified Reviews

Review Summary

3.8 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Secrets Aura Cozumel - All Inclusive

5 out of 5

The property was clean, easy to get around, and the people speak English.

Posted by a verified traveler on Nov 22, 2019

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Comment from Hotel Management

Dec 6, 2019 by Management area

Dear guest Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was perfect. We remain at your service

Everything was perfect. We will definitely be back.

Posted by a verified traveler on Oct 21, 2019

Oct 29, 2019 by Management area

Hello Thank you for your comments. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Regards

Posted by a verified traveler on Aug 23, 2019

Sep 14, 2019 by Managementa area

Dear Guests It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your rating as it shows our consistency in maintaining the Secrets Resorts brand standards. Your feedback has been shared with the team as a motivation to keep up our work. I remain at your service Eduardo Betancourt

Everything about this property was extremely nice. The restaurants and meals were excellent and the service was excellent we were very happy with size portions and the preferred check in and upgrade. Everyone was very Friendly and attentive

Posted by a verified traveler on Jul 8, 2019

3 out of 5

Not what was expected from the Secrets family, based on other stays with them. Caters to adults, but not great. Overall service was bad, slow, unfriendly attendants, even had one argue with me. Front desk, concierge were pleasant. Food wasn't that great, room service dining was the best we had all week. Room had electrical issues with ceiling fan, lighting, and mini fridge. Room lighting was bad. They still stocked the fridge, even though it was not on. AC controls would change itself, fan turned to low, compressor turned off. Wouldnt go back to this property.

Posted by a verified traveler on Jun 15, 2019

Awesome trip. Worth every penny.Awesome trip. Worth every penny.

Posted by Brad-Dad on Jun 6, 2019

Jun 7, 2019 by Management area

Hello Mr. Brad, we were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to having the pleasure of having you back home in the near future. I remain at your service Eduardo Betancourt

2 out of 5

The outside property was beautiful. The beach was beautifully maintained with plenty of chairs. Pools were sparkling. The interior halls were beautiful with the foliage growing up through the openings of the four floors. Restaurants were nice and clean but nothing spectacular. Then comes the rooms. They were decorated ok and the amenities were nice. But when the outlet covers keeping falling off; the electrical outlets come out of the wall when you pull a cord out; one lamp couldn't be turned on because it had no knob over the metal switch so you had to plug and unplug it if you wanted to use it, the divider between the shower and the bathtub had rusted hardware on both sides plus a horrible plastering job on the tub side. All of this makes it really hard to give a good review.. The couple we were travelling with had the honeymoon suite that every time the guests above them took a bath/shower, water came through a ceiling light fixture. After 4 complaints the only thing done to remedy the situation was to replace the light bulb in that fixture. The first couple of times, it soaked their possessions underneath the leak. I was disappointed in the fact that the thoughts you have and expectations you have of a Secrets resort just didn't come true. We have a time share in San Jose del Cabo and no way did it live up to this resort.

Posted by a verified traveler on May 23, 2019

Jun 8, 2019 by Management area

Dear Guest. We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. I remain at your service Eduardo Betancourt

4 out of 5

Loved our room and bed was comfy. It was great with walkout right into the pool. The walk in shower "wall" wasn't long enough, water on floor after showering, but that's it. Staff was friendly, food ok but we're not picky. Room service was good also. We will be back. Thanks for all you do to make our stay a great vacation.

Posted by a verified traveler on May 22, 2019

Dear Guest We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior to your arrival, we will be happy to assist you. I remain at your service Eduardo Betancourt

We loved the place. That said food could have been better in restaurants, no advantage over room service, which was pretty darn good! The snorkeling rental equip could be better, masks mostly. This is Cozumel, let us see the underwater beauty!

Posted by a verified traveler on Apr 30, 2019

May 12, 2019 by Management area

Dear Guest We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. Regarding the snorkel gear as you know it is a complimentary service we offer to our guests. We hope you can visit us soon again, please do not hesitate to contact me if you need assistance prior to arrival. I remain at your service Eduardo Betancourt

The beach was small and you could not get into the water there were too many rocks. The food was very repetitious.

May 10, 2019 by Management area

Dear Guests, Thank you for sharing your comments with us. We appreciate the opportunity areas, our property has one of the biggest natural beach areas in Cozumel. I have also taken notes about the food and I will share them with our chef and F&B manager. We hope you can give us an extra opportunity in the future and we are you are going to love the improvements. I remain at your service Eduardo Betancourt

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Points Of Interest

Hotel Description

Junior Suite, Pool View

Preferred Tropical View Junior Suite

Preferred Ocean Front Junior Suite

Deal of the Day

Preferred Ocean View Junior Suite

Breakfast Plan Junior Suite Swim Up Pool View

Secrets Aura Cozumel - All Inclusive ratings based on 43 Verified Reviews

Guest reviews for Secrets Aura Cozumel - All Inclusive

About the Secrets Aura Cozumel - All Inclusive

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