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Hotel Plaza Cozumel

3.0 star property
3-star hotel in Colonia Centro, connected to a shopping center

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Photo gallery for Hotel Plaza Cozumel

Sundeck
Free daily full breakfast
Exterior
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Cozumel Maritime Terminal
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(88 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cozumel

Seaside stay .With a stay at this Colonia Centro hotel, you'll be steps from Malecon San Miguel and Cozumel Maritime Terminal. Cozumel Museum and Central Plaza are also within half a mile (1 km).

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.1 miles
  • Central Plaza - 2 min walk - 0.1 miles
  • Benito Juarez Park - 3 min walk - 0.2 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬2 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

3-star hotel in Colonia Centro, connected to a shopping center
Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

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  • Pool
  • Hot tub
  • Free WiFi
4.3 out of 5, Excellent, 1,005 reviews
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The price is $105
Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

How close is Hotel Plaza Cozumel to the airport?

Hotel Plaza Cozumel is 1.6 mi (6-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Cozumel?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on Apr 1, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Cozumel have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Cozumel.

How close is Hotel Plaza Cozumel to the beach?

This hotel is 19 mi (250-min drive) from Playa del Carmen Main Beach and 8.9 mi (22-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Hotel Plaza Cozumel offer free breakfast?

Hotel Plaza Cozumel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Plaza Cozumel?

No, there is no casino at this hotel.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Plaza Cozumel?

This hotel offers free self parking.

Does Hotel Plaza Cozumel have a pool?

Hotel Plaza Cozumel features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Cozumel to downtown Cozumel?

Hotel Plaza Cozumel is 1.1 mi away from San Miguel.

Hotel Plaza Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul Alfonso

Stayed 2 nights in Nov 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Street was under renovation
Stayed 4 nights in Nov 2025

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly pleasant staff, Amelia, Stella , Mariano …. Had a great time
Stayed 11 nights in Nov 2025

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness
Clean, affordable, but can be noisy at night with the clubs beside the hotel. Awesome people who operate it.
Stayed 1 night in Nov 2025

10/10 Excellent

Amin Ali

Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Disliked: Staff & service
The street is under construction and the hotel isn’t alerting their guests. There is NO parking and no way to park close. Their profile says free parking. We couldn’t use our reservation, and Hotel Plaza Cozumel is not refunding my money.
The street is under construction. There is no parking.
The street is under construction. No parking and no way to get close.
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Liked: Property conditions & facilities
Muy recomendable
Stayed 4 nights in Nov 2025

10/10 Excellent

wilson

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean. Breakfast had a lot of variety. Hotel staff were nice and courteous. 100% would stay at this hotel again as it’s close to the downtown core
Stayed 7 nights in Nov 2025

10/10 Excellent

Starla

Liked: Cleanliness, amenities
Love this place!
Stayed 27 nights in Oct 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities
Rooms are basic but very clean with a fridge. The hotel itself is very clean and the floors are washed twice a day. The hotel breakfast is fantastic, fruit, bread and baking, and choice of breakfast menu item. There is a great rooftop pool overlooking the city and ocean. The staff are simply the best from the front counter staff of Amelia and Gilberto to the serving/cooking staff of Mariano, Dulia, Estela, and Feliciana.
Stayed 24 nights in Oct 2025

10/10 Excellent

juan, san francisco

Liked: Cleanliness
A+A+A great !!! Staff super friendly ! And comfortable place
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Stayed 4 nights in Nov 2025

4/10 Poor

david

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Stayed 6 nights in Nov 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, fantasic Staff, friendly and accommodating Spotless hotel, comfy beds 3rd time here, will be back!!! ❤️❤️
Stayed 7 nights in Nov 2025

10/10 Excellent

James E

Liked: Cleanliness, amenities
Great
Stayed 11 nights in Oct 2025

10/10 Excellent

Brian, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with the guest on my reservation. But the manager was able to resolve this. Everyone was very helpful. I will be communicating my back
Stayed 4 nights in Oct 2025

6/10 Okay

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast included was wonderful! Took a decision out of our minds! Great service, internet, beds, etc… elevator was a little slow.. but used as a reminder to slow life down a bit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
Stayed 6 nights in Sep 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. Right downtown and close to everything you need.
Stayed 8 nights in Aug 2025

10/10 Excellent

James

Great choice.

Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and nice people.
Stayed 13 nights in Aug 2025

10/10 Excellent

Bryan, Otsego

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed her several times. Staff is great. Rooms are clean. Breakfast is amazing.
Stayed 3 nights in Jul 2025