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4.6 out of 5

"Enjoyed our stay. Would return again. Great breakfast and housekeeping. " More

By a verified traveler on Thu 23 Jan 2020

Hotel Description

3-star hotel near Punta Langosta Pier, connected to a shopping center

Seaside stay

With a stay at this Colonia Centro hotel, you'll be steps from Malecon San Miguel and Cozumel Maritime Terminal. Punta Langosta Pier and Punta Morena are also within half a mile (1 km).

Outdoor pool, terrace

This hotel features an outdoor pool and a rooftop terrace. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, express check-in, and express check-out are also on offer.

Free WiFi, cable TV

The 50 guestrooms have TVs with cable channels and offer free WiFi and rainfall showerheads. Free local calls, free bottled water, and showers are also available.

Standard Room, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$57* Per night/room Aug 2 - Aug 3

Hotel Plaza Cozumel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Plaza Cozumel

Everyone (9) Family (1)
5 out of 5
Enjoyed our stay. Would return again. Great breakfast and housekeeping.

Posted by on Jan 23, 2020

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5 out of 5
The staff at this property are amazing! They make you feel like family every encounter. It is a very clean and comfortable space. Simple, and contains all needed amenities. Breakfast is awesome. Showers are hot. AC is cold. WiFi is fast. The only negatives I can list is beds are hard and pillows aren’t comfortable. I’ve brought my own before or bought them at the Mega! They also ha e no restrictions on outdoor smoking so it’s not good when someone lights up on the patio while you’re trying to enjoy breakfast or at the pool while you’re relaxing.

Posted by , from Galva us on Mar 21, 2019

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5 out of 5
The hotel is a simple hotel, but the staff is very friendly....except for the guy's who work the desk at night....they do not say hello or anything to you... management needs to teach them on how to address paying guests, that pay thier salary. Other then that ....the place is clean and simple ,good breakfast.

Posted by on Sep 24, 2018

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3 out of 5
Great location if you want to experience downtown Cozumel. Hotel is definitely bare bones but they do make an effort to accommodate requests. Enjoyed sitting on the patio in the morning for the included breakfast. Meet lots of nice people.

Posted by on Mar 25, 2018

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4 out of 5

Nice hotel-pool over looks the ocean.

Staff is very nice and accommodating. Good breakfast every morning. Very clean hotel

Posted by on Jan 2, 2018

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5 out of 5

Not 5 star by any mean but it's perfect for us

If u r not looking for the all-inclusive thing, this is the place to stay, close to lots of great places to eat & drink & only a cab ride away from the beaches

Posted by , from central PA on Feb 13, 2017

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5 out of 5

great location & staff

We visited Jan. 3-8 with our 2 teenage boys and will definitely come back! we met several repeat guests Who raved about the hotel staff & we can see why. They were very attentive to our needs. The location of the hotel is great - within walking distance of so much. If you are low key & want to relax at a clean and comfortable hotel without spending a fortune, this one is for you!

Posted by , from Indianapolis on Feb 10, 2017

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5 out of 5


Pros: The breakfast is included and it is not a continental breakfast
Cons: nothing
Location: It is about 1 block away from the ferry to Playa del Carmen
The rooms are always exceptionally clean, staff is always courteous and friendly and go out of their way to help you. Would recommend the hotel to anyone.

Posted by on Jan 3, 2017

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5 out of 5

best deal in cozumel

Pros: cheap,clean ,close to everything,good breakfast
nice,clean ,comfortable,close to everything,pool,free breakfast, and cheap. what more can u want. stayed 8 nites july 2016,everything u read about this place in reviews is right on!

Posted by , from springfield mo on Jul 22, 2016

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4 out of 5

Nice place. Cheap, like me, but not too nasty...

Pros: The AC was nice and quiet. (2 piece unit) The towel animals the maid left on the bed (elephants, lobsters, etc) were as nice as at the Presidente!
Cons: New towels. But then they'd raise the price...
Location: Pro Dive (a great local dive shop) is just down the street. Also a mini market that is open late. There are bars & some loud music but I felt safe.
I was there for a week. Paid good money for some top notch diving, but saved on the lodging. Ear plugs came in handy one night, but afternoons are quiet, so I quickly learned to take a nap between diving and dinner and edit my photos in the evenings. The music was kind of nice when I'd had my siesta, and they generally shut it down by midnight. I went home well rested and with a lot of great pictures, but people who can't help getting angry on holiday, should avoid this place, if only so I won't have to meet you next time I stay here! (Seriously, stay at the Presidente if you are wealthy or high maintenance. I have. It's *really* nice and my dive buddies swear by it, but it's priced accordingly) You get what you pay for. Sometimes a little more, but not too much. This is practical shelter, near the center of town, not a 5 star resort. The towel animals were a treat and the staff was nice to me, but then I've learned to smile and be grateful when I'm in a strange place and don't even speak the language. I'd stay here again.

Posted by , from Palo Alto, CA on Mar 24, 2015

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Property Features

Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces) , Free parking nearby


  • Airport: Cozumel Intl. Airport (CZM) (2.6 km / 1.6 mi)
  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

Hotel Plaza Cozumel offers 50 air-conditioned accommodations with complimentary bottled water and bathrobes. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Plaza Cozumel


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: 100 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza Cozumel
  • Plaza Cozumel
  • Hotel Plaza Cozumel Hotel
  • Hotel Plaza Cozumel Cozumel
  • Hotel Plaza Cozumel Hotel Cozumel

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.